ASPHostPortal Reviews 40

I paid for a hosting service and never received any confirmation or access credentials. There was no follow-up email, and support never responded. After multiple attempts to reach them, I filed a payment dispute with Amex. This company appears to take money without delivering any service. Avoid at all costs.

Very professional, responsive and reliable hosting service with customers in mind. One of the best (if not the best) Windows-based hosting providers. I am using their services since 2014 and I continue adding my new web sites to their servers.

This hosting service is a scam. First off they are running it from Singapore and may not actually use US based data centers. When compared to a few other shared hosting solutions, they scored the lowest in performance (running Umbraco website). Lastly, they use deceptive pricing, renewing trials for 6 months without clearly stating it during registration, not willing to cancel and refund unless you do it 10! days before end of the cycle. Stay away!

Appalling company to deal with. Took money from us without invoicing or notice and refused to refund. when asked to produce invoices they ignore you. Go with a trusted provider for your website hosting who you can contact easily if your business depends on it. Would never use again.

I was asked to review this webhost and I am glad to do it.

I signed up with them about 6 months ago, particularly I am looking for a webhost that still supports my old SQL Server 2016. I was informed that asphostportal still supports it. Additionally, I want to make sure my ASP.NET 4.5 site works too.

All I can tell is that I can have my ASP.NET 4.5 site and SQL Server 2016 work flawlessly with this webhost. Their server speed is excellent from my place in Krakow (Poland).

Thank you

I use asphostportal to host my RESTful API website with the backend in SQL Server 2022 hosting. So far, I hardly encounter any problems with their server and service.

From price point, I believe it is worth the money I spend. Easily say, asphostportal is far better than my previous webhost

My site is hosted on their Singapore-based server and the speed and performance of their server is just top notch. I hardly encounter any downtime on my website.

I am happy to recommend your service to all my friends and peers

My .net core site and SQL 2022 database have been working very well since the day one I started my hosting with them. There were a few, short downtime during my 5 years of tenure with them. However, every time my site was down, I contacted them and I immediately get a response from their support team

I am truly at ease by trusting my site to asphostportal.

This is a scam service, these people hide behind their dodgy policies, double charge for the same service through auto PayPal payment and don't give a refund due to ridiculous reasons; they will lie to win the PayPal cases raised about the double charge; they appear to be sort of legit to get the upper hand.

In the previous review, I wrote that they would never return the money, therefore, I was forced to use their service. I started uploading some of my web services and along the way, I created several technical tickets to gain some information. Without any exception, they replied with links to very old blog posts that were unrelated or their answer was irrelevant. Finally, I just asked them to give me the logs of my services to diagnose the problems myself (The most primitive feature of each hosting provider). What was the answer!?

"Since you are on a shared host we can not share logs!". I tried to understand which version and configuration of IIS and MSSQL they were using and enabled the logged on my own. With the logs I enabled, I also fixed all the problems!

I finally sent the message and taught them how logs can be enabled for each user within files on their host! However, it is insane that they do not understand anything technical. Even how to use the features of their host!

You will be all alone with very limited features there. I strongly recommend not paying any penny since they will lock it and give something beyond bad service (almost no service).

Very bad experience from this provider.
Signup at your own risk!

Their subscription description was not what I was provided. When I contacted their helpdesk, I was asked to pay additional for the services that I wanted.

Then it became a matter of '.. we will get back to you in 3-5 hrs ...' which they never solved anything.

When I finally had enough of this rubbish response over 3 months, I asked for a refund.
They cancelled my account but never refunded any money without any notice. My account was dropped.

Now I'll just keep on asking them to refund my money. AND submit a bad review anywhere where they exist on the internet until I get a refund.

Home | Change Password | You are login as .............. | Log Off
Ticket Update

.............. (client) said:
Hi, I had thought I signed up for a Docker hosting plan.

However, it looks like a Plesk hosting plan.

How do I deploy a docker container to the hosting plan?

Do you have any documentation on how this is done?

Steve Z. (staff) said:

We are checking the status of the server and your account details. We will get back to you with an update.

ETA: 3-5 hours

Kind Regards,

Support Team

Michael B. (staff) said:

Hi ..............,

Kindly be advised that for the remote node support, Docker requires an extra license to run on a shared server. You may check it at
https //www. plesk. com / extensions / docker/



Kind Regards,

Support Team

.............. (client) said:

Hi, I did not want a remote node support plan for docker.

When I signed up for the Docker hosting, your system did not mention this at all and the additional extra licenses.

What I wanted was for a plan that I could host my docker containers.

Steve Z. (staff) said:

Thank you for your inquiry. Your problem has already been assigned to another staff and he will certainly get back to you ASAP. We appreciate your patience while we are solving this case.

ETA: 3-5 hours.

Kind Regards,

Support Team

..............(client) said:

Hi, I did not get any updates on this.

Steve Z. (staff) said:

Thank you for your inquiry. I will be looking into your issue and I will provide you an update once it is available. Your patience is truly appreciated here.

ETA: 3-5 hours.

Kind Regards,

Support Team

.............. (client) said:

Hi. Still no updates on this?

Steve Z. (staff) said:

I am looking into your case now and I will be attending into it shortly. Your patience is highly appreciated. Thank you.

ETA: 3-6 hours

Kind Regards,

Support Team

.............. (client) said:

Hi. No updates still? Its been many days already.

8 Nov 2023
12:22pm
Steve Z. (staff) said:

We are checking the status of the server and your account details. We will get back to you with an update.

ETA: 3-5 hours

Kind Regards,

Support Team

.............. (client) said:

Hi. I keep getting your email saying ETA 3-5 hrs. But still no updates.

24 Nov 2023 5:30pm SIN
..............(client) said:

Hi, if you are not able to provide me with a Docker hosting platform as I had originally signed up for, please cancel and refund my money.

04 Dec 2023.
.............. (client) said:

Its been many months and still no responses from your end about this.

I also found that my access has been suspended and no refund has been made.

Please refund.

.............. (client) said:

You have cancelled my account without any confirmation and have not refunded my money.

Despite the initial affordability, my experience has been marred by significant issues:

Ineffective Support: Solely relying on an online help desk made addressing critical issues, like server-related downtime and SSL configuration problems, frustrating and time-consuming.

Performance Concerns: Frequent downtime and inconsistent performance negatively impacted the reliability of my website.

Value for Money: While the service started cheap, the overall lack of support and service reliability made it poor value for money.

Refund Policy: Upon canceling my account due to ongoing issues, ASPHostPortal refused to offer a refund for the unused portion of the subscription, reflecting a lack of customer-oriented policies.

In summary, my time with ASPHostPortal was characterized by unreliable service and inadequate support. I recommend considering alternative hosting providers with a more customer-centric approach.

Worst hosting service as i have seen ever!!!!

Don’t waste time and money 💰

Their support has been terrible. They could leave your ticket unanswered for over 4hrs and if they respond if you give feedback immediately you might have to wait another couple of hours. Just terrible.

really bad. signed up, email service is junk and needed private external email, servers are so slow its not funny, support barely answers or takes forever to answer and clearly cannot be bothered to do anything. they read support tickets and just leave them on read, unreal. considering just charging back. i joined through hostforlife.eu they seem to have several domains for the same company.

edit see reply below this company just lie about everything, i have all of the proof. and everyone should read these reviews before wasting away money on this "company"

Asphostportal is one of the most affordable .net hosting that I found. The database loads quickly, I don't have to wait for hundreds of other people's database to load in SSMS before I can look for mine. A variety options, including the ability to recycle application pool from control panel is one of their great features. Control panel is also quick. If you need for fast asp.net hosting services, I would suggest you use this company.

This is the slowest servers on this planet I ever seen and they will also try to steal your money because they don't have many customers, these evil creatures are fooling people who never used the servers before and the people who use to create simple websites, They put thousands of users in 1 server and try to sell their crap, only some inexperienced people who create few pages of websites might like it because no traffic for them, this is not good place for e-commerce websites, they are lying, cheating and conning their customers and trust me they will be gone forever very soon. Con Artists, also they will never , ever give you any refund. Liars and con artists, They also have hired some people to write good review about them , any experienced programmer will never say a good things about their servers, so Please don't believe these inexperienced losers, they are lying to you. Only people who write good review about ASPPortal are their own employees. Only a 5th grader can use their servers because they will use these servers to create websites to do their home work, Not for any other professionals. Please don't trust these CON men, Also there are too many cheap servers available over the internet . all of them are here to make money, and profit, many Indian webservers are like that. BUT they will put 1000000 of users on 1 server and try to make lots of profit from ordinary people like you. There are also so many so called Journalists and self pro claimed experts who write about these servers like top10.com and other dishonest people , who know nothing about these servers because they are not very technical, but they know how to write bull , so they lie a lot , either They technically know nothing or they are also lying crooks , because you can figure out everything from the way they write and make judgement about any servers. I have tried quite a few servers over the internet as a developer, Please don't trust their review. Most importantly please don't give out your credit card information to either pay pal or to any of the servers. Most of them will say you will get the money back in 30 days, Most of them will lie to you. I had very bad experience with IONAS and ASP HostPortal servers. Trust me they will never never return a penny although they advertise on their websites. I think these crooks are running some old computers and servers in their home Garage and trying make millions of dollars from you. Please watch out and be care full and be aware of these Con Artists who are all over the internet. Some of them are also located in Russia and some are in Europe and USA. America and everyone please don't give out your credit card information to any of these criminals and get ripped off. You see America, Pay pal is also trying to steal your money and they both want to steal your money to enrich themselves at your expense, the funny thing is these thieves will never last for long time. in the old days Mafia try to rob everyone and steal to get rich and now the Mafia and these thugs are using Internet to steal money from the Normal people.

Great support and the ITs are knowledgeable and friendly. I have had a great migration experience with Asphostportal on my ASP.NET project. They answered all my questions in a timely manner even priors to purchasing their hosting plans which have saved me a lot of time from trying and communicating with different hosting companies.

Horrible service. Whenever they update the servers, all the permissions are reset to some default that is not consistent with your application needs and the site goes down. You contact them and they do nothing. Typical time down is 8 hours. This happens all the time and they have the guts to tell you that is normal. It's not normal for a site to go down everytime they make an update. It's so bad I created a monitoring system to record the events and when they get resolved.

Same as the person's review right below mine. Except I put in a cancellation request a MONTH in advance. They just refuse to cancel my account. As the person mentioned you have to do it through the ticket support system they don't allow you to cancel your own account. In my situation, everytime I tell them to cancel my account they just close my ticket and keep my account active. Still active to this day.