I did not read the reviews before i was in touch with Assetzcapital about refinancing some property in Birmingham. After some very positive phone calls and emails they went completely quiet and i've... See more
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Tracked back in the previous TrustPilot comments for Assetz. There's a positive comment in Nov 2022. Nothing positive since then. Someone offers as much as a 2* review, everything else since then i... See more
Would be Zero stars if available...a truly awful experience. Used to pay OK interest rates on easy-access accounts but that all got locked up for years from 2020. Then they magically changed the accou... See more
40% reduction in my investment level, not able to withdraw money 11 months, cash withdrawal queue changed then changes again , default forecasts totally inadequate and grossly understated , managemen... See more
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Company details
Contact info
Assetz House, Manchester Green, 335 Styal Road, M22 5LW, Manchester, United Kingdom
- enquiries@assetzcapital.co.uk
- assetzcapital.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Company has thrown retail investors…
Company has thrown retail investors under the bus. I had my money in an instant access account. Now they have changed the goalposts and I will have to wait years to get my money out while they line their pockets with rip off fees. The lack of response from the company to these reviews speaks volumes. Avoid anyone to do with this company.
Fraud!!!!
Update this scam is still continuing. It makes you wonder if the UK is a third world country - the Assetz Capital CEO should be put into prison!
Thieves stealing money from retail investors! They closed the retail platform and suspended all withdrawals. Most of the loans are likely to default.
A Bunch of Thieves
Avoid anything run by this bunch of thieves. They will change the rules to their own benefit and steal your money with new lender fees.
Little better than a bunch of immoral…
Little better than a bunch of immoral crooks…stay well clear of them. No consideration for their loyal investors!!!
No Star
I would give them no star if that were possible, they have obviously had a planned approach to use retail investors to build a business and then dump them when it suited their business plan. I believe in Karma and this will approach will backfire on them at some point.
Utterly despicable behaviour
Their despicable behaviour to the retail lenders who helped them build the business skates very close to fraud!
Funds tied up in Knots
No idea how this platform gets a 70% "excellent" review !?
At this time i do not have a lot invested in this platform, however they have tied up funds in a knot Access accounts ...are not accessible, low risk factors are now "All High Risks" returns are drip fed , a couple of pence or so at a time , could take years to get my small investment back, Assetz Capital is just a fine example of how fragile and one sided P2P platforms are, they all need to be shut down or severely regulated and monitored as they all just change the goal posts as and when it suites them !
ASSETZ STRIPPING
Seemed quite decent early on, but since the recent interest rate increases, they have become more greedy and are making investors suffer as a result while they line their pockets, what a surprise.
Words like cheated and conned spring to mind.
Assetz Capital agents will say what…
Assetz Capital agents will say what ever they require to get their commission and the text in the legal contract is not presented in a way that allows you to understand they can withdraw lending even when you understand you have 30 days to close. Pinstripe Loan sharks
STAY AWAY
The feeling of utter stupidity will outlast any losses!
I can't add any more scorn than that which has so eloquently and justifiably voiced by my forlorn co-investors, just to ask the question "when if ever will we see our funds?"
The end of the British P2P lending industry (FCA approved?)
I have been a lender with Assetz Capital for several years. During Covid, the platform experienced challenges, like many others. I continued to support it, believing AC’s management commitment to keep growing a platform for retail investors.
Recently, AC suspended the retail business, focusing on institutional investors, but w/o allowing investors to cash out as other platforms did in the past. In doing so, they stopped the possibility of selling loans and introduced a 2.9% fee for retail investors. In sum, retail investors still bear the risk of default of loans, earn a reduced interest to pay extra money to AC, cannot exit and have a reduced customer service.
Leaving aside AC’s awfully ruthless and unethical conduct, what I don’t understand is why the FCA is allowing this. How can a retail investor decide to trust a regulated British platform knowing that a platform can do all this w/o notice and just to boost their profits (AC is not bankrupt and is continuing operating)? Unfortunately, if the FCA allows this to continue, the British P2P lending industry will be dead and the general trust in UK-based fintech retail platforms will also be affected. Personally, I won’t be putting an extra penny in a Uk p2p lending platform ever again. I will be focusing only on EU-based and regulated entities, where at least some protection is provided to retail investors
Borderline Scam
Assetz Capital is a borderline scam.
While I have been able to draw out returns from matured loans in the past, I have seen the vast majority of my loans in the manual lending account go into default over the past 3 years - loans that were advertised as low-medium risk initially before being 're-evaluated' into high risk/default status. Advertised loan security has meant nothing, and AC charge such high recovery rates that there is often nothing left to repay lenders after they have lined their own pockets using other people's risk. This practice is disgraceful and had I known how they truly operate - lying to lenders and doing virtually nothing to ensure their investment is protected - I would never have given them a single penny.
Assetz Capital has now (as of 15th Dec '22), without warning and with no vote about how it is to be done, closed down the retail investing side of their business. They have locked people into their loans (i.e. removed the ability to trade out), introduced a lender fee with immediate effect, and have denied all responsibility for the financial burden they have placed upon all retail investors. AC should be taking the hit for such a shift, not the lenders - no customer asked to have the rug pulled out from under them like this. I repeat, their behaviour is DISGRACEFUL.
Assetz Capital are a stain upon the lending industry and are, at this point, borderline scammers.
Poor P2P Platform
As previous one star reviews have stated Assetz Capital have really left a lot of investors in the lurch. I knew the risks of P2P as I've previously been burnt by Lendy and Crowdstacker too. But AC seemed to be a more stable platform, unfortunately I along with many others have money in AC loans that's now effectively frozen until those loans reach maturity (some of which could take up to 60 months). The only thing we can do is frustratingly watch the slow trickle of money become available to withdraw.
It was all so good whilst interest…
It was all so good whilst interest rates offered elsewhere were low. As soon as they started to rise Assetz, unlike others who were flexible, could not compete and so there were heavy withdrawals. The answer was to increase rates but instead Assetz stopped ALL withdrawals and penalised depositors with charges. It seems that Assetz made the cardinal mistake of borrowing short and lending long and now we, not Assetz, take the hit. Absolutely disgusting.
Assetz Capital end of Retail Lending and unfair imposition of lender fees.
"What went wrong" Assetz Capital decided to end retail lending and charge lenders fees while the loans run their course (i.e. run the full term until repayment is due). It was bad enough that Assetz decided to end retail lending but there was no notice that this was going to happen. A year or even 6 months notice would meant I would not have put any more savings into Assetz. Zero Notice. Furthermore they are imposing lender fees until loans run their course, effectively reducing interest rates for lenders without any notice or any negotiation with lenders. Normally if a loan requires an extension or other change a vote is carried out and most of the time lenders are offered an increase in rates in return for voting to approve a change in a loan. The recently imposed lenders fees effectively reduce the interest for lenders without a vote. Assetz Capital claim the lender fees are required for them to "reduce overheads". They already take a tranche of interest from loans plus they charge monitoring fees and if changes are made to loans there are also administration fees. Assetz also admitted that 80% of their business is through institutional investment(i.e. banks) I get the distinct feeling that Assetz could continue to make profits without charging retail lenders fees.
"How can company improve? (honest helpful and constructive)" Difficult to say how to improve Assetz within the conditions requested. Suffice to say they should cancel the imposition of lender fees and apologise for making such an unfair imposition. It was the decision of Assetz Capital to end retail lending. It should be Assetz Capital who take the hit of reduced profits or even losses.
Dodgy, avoid
I invested with Assetz Capital for some years and was happy with the platform and the service provided. However, they have now drastically limited my ability to withdraw my funds - even those in "30 day quick access" accounts. They applied this change retrospectively, which meant that funds I was expecting today have been locked up for an indefinite time. Lots of weasel words from the team, and nothing I can do about it.
Despicable
Know the risks of P2P and have been with assetz capital for quite a few years. Never expected to be stitched up in such an underhand way. Finally got to a time when I needed to withdraw investment for a house deposit, gave notice and then door slammed. No sign of ever getting money back and now got to take out a loan.How do they sleep at night.
Locked up money
Locked up money - no access, all lies.
you cant use them anyway given they are closing the retail arm.
good luck to anyone with money on the platform still. you're never getting it back
Assetz Capital is terrible!
Assetz Capital is an awful, awful company. Their customer service is terrible.
Went into wind-down yesterday.
The Chairman and founder of the Assetz group of companies, "Mr Jaguar", as he's known in the industry, ONLY looks after the need to line his own pockets.
Assetz Capital have suddenly introduced huge new fees, which will slash the returns for investors.
Read investors' horrendous experience in the P2P Independent Forums.
Assetz Capital hasve left hundreds of loyal investors high and dry.
Avoid anything to do with the Assetz Group of Companies, including the very risky Assetz Exchange!
Wouldn’t trust them as far as I can throw them
Highly opaque, disappointing peer to peer lending experience. Assetz constantly shifts the goalposts to the disadvantage of lenders, ie. the rules governing investments, access times, etc. There have been numerous defaults on highly risky lending with zero prospect of recovery, all of which erode the seemingly attractive headline rates of return. All in all a very untrustworthy company that gives P2P lending a bad name.
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