Assexmarkets 

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Rated 5 out of 5 stars

I love the fact that I can use the broker to trade crypto pairs well because the movement on crypto pairs is smooth on the broker on like some brokers.But I would really appreciate if the company work... See more

Rated 1 out of 5 stars

Scam platform. These guys are robbing people of their hard earned money and paying influencers to promote their brand! On 3 different occasions they stopped me out and my trade did not hit Stop Loss,... See more

Rated 1 out of 5 stars

I made $56k in profits trading usoil with one trade and I wasn't allowed to withdraw my money, they blocked me from my account entirely and accused me of fraud. I've sent them my bank account details... See more

Rated 3 out of 5 stars

Everything is good about the site Just that recently the server hasn't been working well It always shows error while loading Pls look into your website and rectify this problem

Company details

  1. Finance Broker

Written by the company

Assexmarkets is an established ECN forex broker serving both individual and corporate clients. We offer all of our customers a comprehensive range of trading options, ASSEXMARKETS technical support, and consulting services, with the goal of making the trading process efficient, hassle-free, and above all highly profitable for you. From new account registration to money withdrawal, we make superior customer service our top priority.


Contact info

Breach of guidelines

All reviews

(101)

84 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

A withdrawal was initiated on my…

A withdrawal was initiated on my account without my knowledge, they only sent a message of ' withdrawal successful ' no TP prompt, no 2FA code needed, didn't get no email about a withdrawal been placed, The biggest scam ever, I regret not making research before feeling with these guys, I just blindly followed Dax

December 3, 2025
Unprompted review
Rated 1 out of 5 stars

Why can't I withdraw My money ..if I…

Why can't I withdraw My money ..if I want to withdraw my money via bank transfer it's saying .. we know this issue please try again later

October 29, 2025
Unprompted review
Assexmarkets logo

Reply from Assexmarkets

Dear Grace,

Thanks for letting us know — that must be frustrating. The message “we know this issue, please try again later” indicates a temporary network issue. We expect clients to contact us first in this situation so we can confirm status and assist immediately.

For the fastest help, please either:
- open a support ticket from your dashboard (recommended), or
-email support@assexmarkets.com with your registered email, the withdrawal reference ID, amount, and a screenshot of the error.

As a reminder, we aim to respond to withdrawal requests within 1 hour; most are approved instantly and the majority clear within 15–30 minutes. Where additional checks are required (new accounts, larger amounts, or AML triggers) reviews can take up to 2 hours. If you’d like immediate escalation, include “Escalate: Withdrawal” in the subject line and we’ll fast-track it.

We’ll investigate as soon as we receive your details and get this resolved quickly.

Sincerely,
The AssexMarkets Customer Relations Team

Rated 1 out of 5 stars

When ever I login my account it always…

When ever I login my account it always shows authorization failed why?

October 22, 2025
Unprompted review
Assexmarkets logo

Reply from Assexmarkets

Dear Glory Isaac,

“Authorization failed” messages occur when login credentials or server details on the MT5 app are entered incorrectly, or when the wrong server is selected. This is a technical connection issue only — it doesn’t affect access to your AssexMarkets account or funds and can easily be resolved.

Please open a quick support ticket from your dashboard or email support@assexmarkets.com so our team can guide you through the correctly.

If we don’t receive your details within a few days, we’ll assume this post was made in error and will request that Trustpilot review its relevance, since it doesn’t describe a genuine service or trading experience.

Sincerely,
The AssexMarkets Customer Relations Team

Rated 1 out of 5 stars

Very frustrating on withdrawal..

October 1, 2025
Unprompted review
Assexmarkets logo

Reply from Assexmarkets

Dear Williams Chidera,

We’re very sorry to hear about your experience and apologise for any frustration this has caused. Please be assured that AssexMarkets does not withhold client funds unlawfully — we have strict procedures and AML checks to protect client assets and process withdrawals promptly. As a reminder, we aim to respond to withdrawal requests within 1 hour; most are approved instantly and the majority clear within 15–30 minutes, while checks triggered by compliance can take up to 2 hours.

If this relates to a past withdrawal that appears resolved on our side, but you still have concerns, please open a support ticket from your dashboard (fastest) or email our Dedicated Support Team at support@assexmarkets.com
with:

- the email address you registered with,
- the date(s) and reference number(s) of the transaction(s) in question, and
- any screenshots or confirmation emails you received.

If you prefer escalation, send the same details to customer.experience@assexmarkets.com
with the subject line “Appeal: Trustpilot review” and we will review your case and reply within 5 business days.

We take every verified concern seriously and will work with you to reach a resolution.

Sincerely,
The AssexMarkets Customer Relations Team

Rated 1 out of 5 stars

Bad broker

Bad broker, they steal your money and give you excuses

September 12, 2025
Unprompted review
Assexmarkets logo

Reply from Assexmarkets

Dear Panchak,

We’re sorry to hear about your experience. Please be assured that AssexMarkets does not withhold client funds unlawfully. We have strict procedures and AML checks to protect client assets and process withdrawals quickly: most requests are approved instantly, the majority clear within 15–30 minutes, and in some cases (new accounts, large amounts or AML checks) reviews can take up to 2 hours.

If you still believe a withdrawal or transaction was handled incorrectly, please open a support ticket from your dashboard (fastest) or email support@assexmarkets.com
with the email you registered with, the transaction/withdrawal reference(s), and any screenshots. For formal escalation, contact customer.experience@assexmarkets.com
with “Appeal: Trustpilot review” in the subject line — we will review and respond within 5 business days.

We take every verified concern seriously and will work with you to reach a resolution.

Sincerely,
The AssexMarkets Customer Relations Team

Rated 1 out of 5 stars

I can't withdraw my money from my…

I can't withdraw my money from my account, giving me problem always, this broker is shit

September 4, 2025
Unprompted review
Assexmarkets logo

Reply from Assexmarkets

Dear Abdulwarith Bello,

We’re sorry to see you had a frustrating withdrawal experience and apologise for our delayed public reply. At AssexMarkets we aim to respond to withdrawal requests within 1 hour; most are approved instantly, and the majority complete within 15–30 minutes. In some cases — especially for new accounts, larger amounts, or when AML (Anti-Money Laundering) checks are triggered — reviews can take up to 2 hours (and occasionally longer over weekends).

For the quickest help, you can open a support ticket from your dashboard (this is faster), or email our Dedicated Support Team at support@assexmarkets.com.

When you contact us, please include the email you registered with, your withdrawal reference number(s), and any screenshots or confirmation messages you’ve received. If you’d like immediate escalation, include “Escalate: Withdrawal” in the subject line and we’ll fast-track it.

We take every verified concern seriously and will provide a clear status update as soon as possible.

Sincerely,
The AssexMarkets Customer Relations Team

Rated 1 out of 5 stars

They don't have strong licenses and…

They don't have strong licenses and don't have offices around the world. I feel uncomfortable

September 2, 2025
Unprompted review
Assexmarkets logo

Reply from Assexmarkets

Dear Alaa IQ,

We understand your concern. AssexMarkets Global Ltd is authorised by the FSRA (St. Lucia) — Reg. No. 2024-00223 — and is also registered and regulated with MISA (Comoros) — IBC HT00925090, Licence BFX2025110. These credentials are publicly verifiable via the FSRA and MISA websites.

If you’d like assistance verifying them, please contact compliance@assexmarkets.com.

Sincerely,
The AssexMarkets Customer Relations Team

Rated 1 out of 5 stars

Assexmarket is a scam!!!!!!!

Assexmarket is a scam, blocked my account with over 9000$ and will not respond to my emails or answer my phone calls. Should have done my research first, it is an unregulated broker with a custormer service center that is ran by one lade why is quick to block your number or stop answereing your calls the moment the block your account and confiscate your funds. Don't be fooled by the quick support you get when you are trying to deposit money in your account or make small withdrawals. Your troubles will kick in once you make a request for a large amount and this company will show their real color and block your account for unfounded and untrue reasons.

June 24, 2025
Unprompted review
Rated 1 out of 5 stars

Assexmarket is a scam, they will block your account and confiscate your fund the moment you start making real profit. Stay away!!!

Assexmarket frizzed my account with over 9000$ and stopped responding emails deactivated support opting in my profile and does not answer my calls.
I am am even more convivence now that Assexmarket is a scam.

My account was blocked on 21 Jul 2025 with over 9000$ in it (over 8000 in 3 different trading accounts, 91436, 115268, 116399 and over 600$ in my wallet). The initial capital in this account is way over 7500$.

I received 3 email with 3 completely unrelated reasons for my account being blocked
- Verification incomplete (though my propf of ID and proof of address had been verified and approved by their team before I funded my account)
- Duplicate account (completely false since I only have 1 account with my information)
- Trading with bots (I did not receive any warning and only used a bot on 1 of my 3 trading accounts)

After several follow-ups by emails and calls, my account was finally unlocked on Monday 04 Aug 2025 however, when I logged in there was 0$ in all 3 of my trading accounts and just 50$ in my wallet. The option to contact support on my account was equally deactivated.

After calling for several days at least 25 times a day, I finally spoke with one of your support agents and she asked me to send this email for follow-up and restitution of my funds (at least the initial capital in all accounts).

Support latter stopped answering my calls for more than 3 weeks now on their support phone number :+2348169879031. I have tried to call on a daily bases at least 300 times.

When I send a message on the online chat I get very contradictory vague responses (your funds are pending approval, the issue has been escalated to the appropriate department, issue will be resolved in the next 24 hours........

This is one of the multiple ticket numbers I received, however when I track on the Assexmarket ticket tracking system, it says this ticket number does not exist. [## 2228 ##].

Also, I am unable to withdraw the 50$ that was deposited in the wallet because the system prompts that i must first withdraw 13$ BTC, however when I try to 13.00 USD by BTC as requested by the prompt but it still does not go through (I have sent screenshots of this to support but no reaction at all).

When I initiate a 13.00 USD by BTC as requested, I keep getting the same error message stating that I need to first withdraw 13 USD by BTC. I did report this issue to support on 20 Jul 2025

I will be happy to share all account screenshots, account statements, email communications, call log records and whatever is required to have this injustice rectified and prevent others from falling a victim.

After I posted my initial review, Assexmarket contacted my and requested my account details for verification and its been over a week not still no response to neither my emails, calls or review on this platform.

I must mention that 4 other friends I referred also had their accounts frozen with all funds withheld by assexmarket for no just reason and no documentation presented.

June 23, 2025
Unprompted review
Rated 1 out of 5 stars

I don't get why they have to trash talk…

I don't get why they have to trash talk exness just to promote assex talking about the likes of habby, Jeffery, noel rey and Dax and it all makes sense now. It's a freaking scam FYI these guys are still trading with exness regardless lol you guys are not even regulated

August 27, 2025
Unprompted review
Rated 1 out of 5 stars

The webpage is a scam

The webpage is a scam . Do not put your hard earned money there . they are only good getting peoples important personal info .
Please desist from them

August 17, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

I love asset markets because of the clear interface, minimal steps, and fast deposits and withdrawals. They have the tightest spreads, giving you more profit and fewer losses.

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

Tight Spreads, No Swap Fees

Trading was ok. Though I preferred using an MT4 platform, the MT5 Platform was also good. Low Spreads and No Swap fees stood out for me because sometimes I could leave a trade for days. That's was my experience.

February 7, 2025
Rated 5 out of 5 stars

Fast and reliable

Fast and reliable, low spread and bonus. Amazing trading environment.

July 28, 2025
Unprompted review
Assexmarkets logo

Reply from Assexmarkets

Dear Agbai Obasi Maxwell,

Thank you for your 5‑star rating and for highlighting our platform’s speed, reliability, and competitive low‑spread and bonus offerings. We are committed to maintaining an exceptional trading environment and are pleased to know our services meet your expectations.

Should you have any questions or require assistance, please contact us at customer.experience@assexmarkets.com. We appreciate your confidence in AssexMarkets and look forward to supporting your continued success.

Sincerely,
AssexMarkets Customer Relations Team

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