Assist Mobility Reviews 

658
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for providing remarkably helpful advice, kind attention, and stellar support throughout the entire purchasing journey. People note that the mobility products are wonderfully lightweight, durable, well-engineered, and truly life-changing for improving their daily independence. Though some customers noted minor issues with specific accessories or parts, such as an oversized bag or a rigid backrest that required careful fitting, overall operations remained smooth. Consumers widely appreciated the prompt delivery times, efficient communication, and helpful service when addressing these occasional product adjustments. Reviewers also mentioned that these responsive interactions made handling returns or queries remarkably straightforward and stress-free.

What people talk about most

Product

Clients share positive opinions on product, describing the mobility aids as lightweight, stylish, and a true... See more

Service

Users describe satisfaction with the service, frequently highlighting prompt delivery, helpful telephone... See more

Staff

Customers had positive experiences with staff, frequently highlighting their helpful, patient, and... See more

Delivery service

Consumers find delivery service to be positive, frequently highlighting very fast delivery times and... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the brilliant and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My most recent purchase was just a bag but a bag that fits perfectly, is just the right size and folds with the stroller makes all the difference. Of course before this I bought the By Acre carbon ult... See more

Rated 5 out of 5 stars

Assist Mobility went over and above to make sure my walking aid was delivered to me as the company sending it did not deliver to my area. The mobility aid itself, the Rollz Motion Performance All Terr... See more

Rated 5 out of 5 stars

I ordered a front bag for a Topro Troja Rollator from Assist Mobility for my mother. They rang me within ten minutes of placing the order, as I had entered the delivery address incorrectly. I was impr... See more

Rated 5 out of 5 stars

Wonderful company! Kind, helpful and caring staff. Fast delivery. The By Acre rollator is life changing for me as I have dogs and was really struggling walking them with a stick. The Byacre Overlander... See more


Company details

  1. Mobility Equipment Supplier

Information provided by various external sources

Assist Mobility is a trusted business offering reliable, time tested products with the advantage of quality assured manufacturing processes and techniques. Backed by a professional team ready to assist in every aspect of customer care and attention.


Contact info

4.9

Excellent

TrustScore 5 out of 5

658 reviews

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4.9

All reviews

(658)

87 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent support and service.

I would like to express my appreciation for the excellent advice and support I received via the phone. I am especially grateful as I had to return the ordered (excellent) product in the end as it proved unsuitable for my husband due to the particularities of his condition. Donna was friendly and helpful and arranged for a little extra trial time so we could be sure of our decision and then facilitated a very easy return process.

October 16, 2024
Rated 5 out of 5 stars

Great prices and speedy replies

Great prices and speedy replies to emailed queries. Very happy with the Topro troja neuro rollator for my mum, more importantly, she is also delighted with it. Loved how easy it was to purchase VAT-free for an MND patient. Highly recommended company.

October 29, 2024
Rated 5 out of 5 stars

They care and they understand the needs…

They care and they understand the needs of disabled people. The shopping experience is smooth and easy, They always answer any questions quickly and with helpful replies. They treat their customer base with respect and turn to the community for real lived experiences with the products (and compensate extremely well for time spent). I really respect Assist Mobility’s ethos and highly recommend them to anyone looking for items to assist disabled individuals.

October 28, 2024
Rated 5 out of 5 stars

Fast, hassle-free service

Ordering was easy and the company responded quickly and in a friendly manner. I was kept informed of progress and my item arrived really quickly. All in all, a painless and pleasant experience! Would happily use this company again.

September 27, 2024
Rated 5 out of 5 stars

i am very pleased with the beACRE…

i am very pleased with the beACRE rolator, it keeps me far more upright, the design of the handles creates far less pressure on my damaged wrists. It is far more stable than the three wheeler I already have, and it goes well over our gravel drive too!

August 30, 2024
Rated 5 out of 5 stars

Really is ultra light and can easily be put in a car.

The ultralight rollator deserves its name. It is the only rollator that I can lift with ease and put in the boot of my car. I am ninety and I have spinal troubles. It certainly makes one stand up properly and it moves with ease. I am delighted and grateful to the designers! It came beautifully packed and was ready to use.

September 18, 2024
Rated 5 out of 5 stars

ByAcre Overland rollator

I have used Assist Mobility before and they are brilliant. My walker arrived within 2 days; it was well packaged, and no assembly was required. I also did not have to pay VAT, which saved me money.

September 4, 2024

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