My most recent purchase was just a bag but a bag that fits perfectly, is just the right size and folds with the stroller makes all the difference. Of course before this I bought the By Acre carbon ult... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Assist Mobility is a trusted business offering reliable, time tested products with the advantage of quality assured manufacturing processes and techniques. Backed by a professional team ready to assist in every aspect of customer care and attention.
Contact info
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Already done this once.
Excellent swift service from this…
Excellent swift service from this company. I’m really happy with my rollator and the service I received from this company. I would highly recommend them
Excellent support and service.
I would like to express my appreciation for the excellent advice and support I received via the phone. I am especially grateful as I had to return the ordered (excellent) product in the end as it proved unsuitable for my husband due to the particularities of his condition. Donna was friendly and helpful and arranged for a little extra trial time so we could be sure of our decision and then facilitated a very easy return process.
Great prices and speedy replies
Great prices and speedy replies to emailed queries. Very happy with the Topro troja neuro rollator for my mum, more importantly, she is also delighted with it. Loved how easy it was to purchase VAT-free for an MND patient. Highly recommended company.
They care and they understand the needs…
They care and they understand the needs of disabled people. The shopping experience is smooth and easy, They always answer any questions quickly and with helpful replies. They treat their customer base with respect and turn to the community for real lived experiences with the products (and compensate extremely well for time spent). I really respect Assist Mobility’s ethos and highly recommend them to anyone looking for items to assist disabled individuals.
I find the new Rollator is very easy to…
I find the new Rollator is very easy to manage through doors and on rough surfaces
My best purchase at Assist MobilityI found Assist Mobility very helpful in…
I found Assist Mobility very helpful in helping me to find a rollator to suit my needs. My purchase was very straight forward and it arrived on time. The Rollator is just as described and I can't understand how I've managed without one over the past 6 months. I would definitely recommend Assist Mobility without hesitation.
Everything was made easy.
The person I contacted regarding byacre…
The person I contacted regarding byacre products was very helpful which gave me the opportunity to buy what I wanted.
Fast, hassle-free service
Ordering was easy and the company responded quickly and in a friendly manner. I was kept informed of progress and my item arrived really quickly. All in all, a painless and pleasant experience! Would happily use this company again.
i am very pleased with the beACRE…
i am very pleased with the beACRE rolator, it keeps me far more upright, the design of the handles creates far less pressure on my damaged wrists. It is far more stable than the three wheeler I already have, and it goes well over our gravel drive too!
Really is ultra light and can easily be put in a car.
The ultralight rollator deserves its name. It is the only rollator that I can lift with ease and put in the boot of my car. I am ninety and I have spinal troubles. It certainly makes one stand up properly and it moves with ease. I am delighted and grateful to the designers! It came beautifully packed and was ready to use.
I had a small problem with my Rollator
I had a small problem with my Rollator, Assist Mobility responded immediately and sorted things out.
Excellent customer service
ByAcre Overland rollator
I have used Assist Mobility before and they are brilliant. My walker arrived within 2 days; it was well packaged, and no assembly was required. I also did not have to pay VAT, which saved me money.
Process clear and reassuring
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








