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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, particularly highlighting their quality, lightness, and the independence they provide. The staff are frequently described as helpful, knowledgeable, and friendly, offering excellent advice and going above and beyond. The service, including prompt dispatch and delivery, is also highly rated, with many appreciating the efficiency and ease of their overall experience. However, some customers have noted issues with the paint on their rollators, mentioning that it can come off easily, even on newer products. Additionally, a few people experienced problems with the cane holder on their walkers, finding that it did not function effectively.

What people talk about most

Product

Reviewers mention positive feedback about the product. Many customers are highly satisfied with the... See more

Staff

Consumers find staff to be exceptionally positive, consistently praising their helpfulness, knowledge, and... See more

Service

Users describe positive interactions with service. Customers consistently praise the excellent and helpful... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the speedy and prompt... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the products for being... See more

Based on these reviews

Rated 5 out of 5 stars

Purchased the Acre Rollator Ultra Light for my 98 year old mother. She is really enjoying the weight of it especially as it is so light. As a result of a severe water infection her mobility became an... See more

Rated 5 out of 5 stars

I ordered a front bag for a Topro Troja Rollator from Assist Mobility for my mother. They rang me within ten minutes of placing the order, as I had entered the delivery address incorrectly. I was impr... See more

Rated 5 out of 5 stars

Helpful & friendly service + good price Buying a new rollator for my dad I found Assist Mobility to be more helpful and responsive than a local dealer who try to tell you that buying online equals... See more

Rated 5 out of 5 stars

I had a query whether the weekend bag would fit the rollator I have recently purchased. Assist Mobility returned my call with the answer and with that in mind I ordered the bag. Super strong bag wh... See more


Company details

  1. Mobility Equipment Supplier

Information provided by various external sources

Assist Mobility is a trusted business offering reliable, time tested products with the advantage of quality assured manufacturing processes and techniques. Backed by a professional team ready to assist in every aspect of customer care and attention.


Contact info

4.9

Excellent

TrustScore 5 out of 5

619 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great Experience

Ordered one day and it was delivered a couple of days later… and I live on an Island! Came ready assembled which was a huge help! My Ma finds it very easy to use and store… it just gives her that extra confidence when we’re out and about, light enough to get in and out the car several times a day!! Glad to have found this wheeler 🥰

April 8, 2026
Rated 5 out of 5 stars

Stress free experience

My car was picked up from the house by a polite knowledgeable driver. A text message was sent prior to arrival notifying me they were on their way.
My car was returned the next day. Again the driver was polite and gave me a demonstration of how the new adaptions worked.
Thankyou for a stress free experience.🙏

April 24, 2026
Rated 5 out of 5 stars

Helped make walking fun again

Assist Mobility was recommended to me by a friend who had used them when she required a mobility aid. Checked their website, a good range of products with helpful descriptions. Rang and spoke with a very pleasant and knowledgeable member of their team. Discussed my needs and abilities and which rollator I was thinking of going for, and was advised it was a sensible choice. Order taken over the phone, delivered the following afternoon. Excellent service from Assist Mobility , and the rollator has improved my stability, balance and confidence no end.

March 30, 2026
Rated 5 out of 5 stars

The service was absolutely excellent

The service was absolutely excellent. I requested a particular delivery company having had issues with others and Assist Mobility organised this without demur. I had also ordered an item which I hadn’t realised was already included in my purchase. It was spotted and immediately refunded. I can’t praise their customer service enough.

March 30, 2026
Rated 5 out of 5 stars

Superb service from a great company

I had a query whether the weekend bag would fit the rollator I have recently purchased.
Assist Mobility returned my call with the answer and with that in mind I ordered the bag.
Super strong bag which will be very useful to me.
I cannot fault the attention given to me whenever I have rung them nor the speed in which they dispatch the item(s).

March 19, 2026
Rated 5 out of 5 stars

Love it!

Brilliant, so light and stylish. Chose British Racing Green, might add a 'go fast' stripe !!

March 31, 2026
Rated 5 out of 5 stars

Walking with confidence

At last I don’t have to worry about walking with a stick and being frightened to fall and always be in pain. I can’t believe how light and manageable my aid is, my friend was asking me to slow down!!!!

February 24, 2026
Rated 5 out of 5 stars

Easy company to deal with

I ordered a rollator. They rang me to apologise that it was out of stock for 3 weeks, so I asked for a refund, which they agreed to at once. I later ordered 2 other items, after phoning to confirm they were in stock. They were delivered quickly. Easy company to deal with.

February 11, 2026
Rated 5 out of 5 stars

My rollator has opened up my life

My rollator has opened up my life. Previously I was hesitant about going out unaccompanied in case I fell but now I’m happy to walk around alone. It’s easy to pick up and put in the boot of my car which is different to other brands.

February 5, 2026

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