Assist Mobility Reviews 

Very helpful service and friendly advice regarding telephone queries. Prompt resolution of delay in courier delivery. The ByAcre all terrain Rollator fits my needs perfectly and looks good, too.

Product exactly as required and prompt delivery.

Great, quick service. Delivered next day. Very pleased with item. Thanks again.

Excellent advice and communication.
Delivery well managed.
Product perfect for our requirements.

Items delivered in reasonable time and return request dealt with speedily and efficiently.

This company not only has an excellent product range but also has fantastic customer care both before and after purchase. Their professionalism and product knowledge is unparalleled. They completely understand the needs of its customers.Highly recommended.

Easy to communicate with the staff regarding my needs. Prompt delivery . Lots of information accessible via video and chats regarding the use of products.

My most recent purchase was just a bag but a bag that fits perfectly, is just the right size and folds with the stroller makes all the difference. Of course before this I bought the By Acre carbon ultralight rollator which Assist Mobility made possible with their home demo and for which I thank them profusely as it has given me back a good deal of freedom and even, dare I say, fun. Pauline Phelan

When you order from them delivery is very quick

Great service and prompt.

Great experience from an initial enquiry with their customer service. I opted for a home visit of their Rollators, so I could try out various makes and models. To assist me to make the right choice and to lift in/out of my car boot. Weight was a consideration for me given my spinal injury. I purchased an ByAcre Carbon Fiber from Assist Mobility.

Easy Ordering, Quick Delivery, Excellent Pricing.

Whenever I order I receive excellent Customer Service which unfortunately is on the decline in many stores.

Perfect, so good in fact I’ve bought another!

I bought my byACRE ultra light when I first became disabled. I’ve just invested in an overlander now too.

Great service from assist too.

Highly recommended.

Lovely support from all staff, great products and always keep communication open for deliveries. I love assist mobility, I have confidence in all the products.

Helpful staff who know what they are talking about. Easy ordering and fast delivery.

Everybody was very helpful and Paul who brought a byAcre for me to try was lovely. Excellent company highly recommend them.

Wonderful company! Kind, helpful and caring staff. Fast delivery. The By Acre rollator is life changing for me as I have dogs and was really struggling walking them with a stick. The Byacre Overlander allowed me to walk in fields, woods and feels strong and gives me confidence. I just recently took it to Spain to visit my grandchildren and it was an absolute godsend. Thank you Assist Mobility you've been brilliant!

If I could give a company more than 5 stars, I would do so for Assist Mobility.

Why?

First of all, they have a really excellent website, which is clearly laid out, gives full information about all the products, and is obviously written with a lot of thought.

Secondly, we recently travelled up to see Richard from Assist Mobility at their new showroom in the Cotswolds (currently by appointment only because they are still setting the showroom up).

From start to finish, Richard was extremely professional, responding quickly to our communications, sending a confirmation email with full details of our appointment and how to get to the showroom.

When we arrived, he had thoughtfully set out some of the rollators outside in front of the showroom so that we could find it easily. Then, he had arranged inside the entrance to the showroom all the rollators that we had expressed an interest in, so that we could see each one in all the different formats and colours, as well as a few other brands which could be of interest to us. He let us try each one, both inside and outside on the varying terrain nearby.

He was very engaged throughout the process of choosing a rollator and really thought about the individual issues that we had (short stature, muscle weakness and a neck issue). He offered good suggestions, researched answers to our many questions on the rare occasion that he did not know the answer from the top of his head. Richard was so patient and never made us feel rushed, even though we had come on a Saturday which was technically not a work day for the company.

Anyway, I just wanted to say that I wish all companies were as professional as Assist Mobility. We are very happy with the rollator and would like at some point to buy another one from them. I would highly recommend Assist Mobility and the whole team, Richard, Sam and Suzanne. I wish them every success in their field of expertise.

Easy to navigate website and prompt delivery