The products are great, but…….. if you wish to return anything or wish to deal with after sales, they are an utter disaster. I bought some bib shorts from them and was told that a carrier wo... See more
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Poor communication! Bad return policity! Good products, but very bad service. I love the brands Assos and Giordana, but I will never buy stuff again at Swiss Iconic.... Waardeloze service en hele... See more
Love this site to pick up excellent quality kit. Customer service is consistently bang on. Tracked and expeditious shipping. But ... really wish they would expand/replenish their inventory. Pretty... See more
WORD OF WARNING GUYS... I returned my faulty ASSOS T.CAMPIONISSIMO_S7 BIB SHORTS to Swiss Iconic Factory Outlet over 3 weeks ago. They signed for the returned item on the 13th June. I've em... See more
Company details
Written by the company
The Outlet was created for Assos riders who want to obtain a personal favourite but now discontinued Assos product, for collectors and simply for cyclists who may be new to Assos.
Contact info
United Kingdom
- info@swissiconic.com
- assosfactoryoutlet.com
1.4
Bad
2K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
great product fast delivery
December 18, 2017
Unprompted review
Asso's quality is supper high.These are …
Asso's quality is supper high.These are great people to do business with! I only wish they had more selection.
December 18, 2017
Unprompted review
Great prices on great products
Great prices on great products! Shipping (free at this price level) was quicker (from UK to US) than some domestic companies. 5 stars plus!
December 18, 2017
Unprompted review
A have purchased a number of items
A have purchased a number of items. always arrive quickly and are as described
December 17, 2017
Unprompted review
Goods sent quickly and returns quickly …
Goods sent quickly and returns quickly returned to my account . Great sale offers
December 17, 2017
Unprompted review
I am satisfied with the price but …
I am satisfied with the price but complain about not being rich in size
December 17, 2017
Unprompted review
Easy to deal with and speedy delivery …
Easy to deal with and speedy delivery to the other side of the world
December 17, 2017
Unprompted review
As Advertised
I have purchased through the Assos Factory Outlet several times. I've never had an issue and I enjoy ALL my Assos clothing and accessories.
December 16, 2017
Unprompted review
Great experience
December 16, 2017
Unprompted review
5 stars in every regard
December 16, 2017
Unprompted review
Assos is exquisite!
Great products, great serrvice, quick shipments!! Would certainly buy from again!
December 16, 2017
Unprompted review
3 separate orders from Australia
3 separate orders from Australia, all delivered promptly.
December 16, 2017
Unprompted review
Great shipping
Great shipping. Great prices.
Product offerings could be better.
Responses to emails could be better.
December 15, 2017
Unprompted review
It is not Amazon......
I have been using Assos clothing for more that 15 years and I will continue to do so. But their shipping service is far from being acceptable: it took 17 days to deliver my package to Italy, no tracking system available.... better to buy from the normal shop.
December 15, 2017
Unprompted review
Shockingly poor website UX design and execution.
Shockingly poor website UX design and execution.
To start with, the store has a very slow response time. Secondly, the navigation menus are poorly done resulting in a very painful search experience.
Lastly, they keep blasting out emails enticing you to possible bargains, but then after enduring the awful search capabilities, there is almost always zero stock available when you get to the site to look.
Final call -- fiasco.
December 15, 2017
Unprompted review
Quick ordering and delivery.
December 15, 2017
Unprompted review
Assos bibshorts still the gold standard ..
Assos bibshorts remain the gold standard, in my view. And the outlet price is less than half the retail price of even the best alternatives.
December 15, 2017
Unprompted review
Lowest price compare with other …
Lowest price compare with other websites and fast shipment on delivery.
December 15, 2017
Unprompted review
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