Assured Fertility Reviews 69

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, kindness, and professional demeanor, making every interaction pleasant and supportive. People frequently highlight the outstanding customer service, noting the team's patience and understanding in addressing all inquiries. Consumers are particularly impressed with the swift response times, both for emails and phone calls, which contributes to a smooth and efficient overall experience. Many reviewers felt well-cared for, appreciating the clear communication and the ease with which their questions were answered.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, friendliness,... See more

Service

Consumers find service to be positive, highlighting the seamless and efficient process from initial contact... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

Response time

Reviewers mention positive feedback about response time. Customers consistently praise the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very responsive and helpful. Charlotte was great at organising things quite quickly for us and answering my many questions. We are due to start our treatment tomorrow and looking forward to getting... See more

Company replied

Rated 5 out of 5 stars

I only have good things to say about Assured. Holly was kind and helpful from the first time I spoke to her. When the clinic I was with temporarily suspended all treatment she found me a great nearby... See more

Company replied

Rated 5 out of 5 stars

From my first telephone conversation I knew I was in good hands. Abbey was was thorough and explained everything in great detail. I didn’t feel rushed at all. Nice quick responses which made everyt... See more

Company replied

Rated 5 out of 5 stars

During our process, we had the pleasure of speaking with Charlotte. She was exceptionally helpful and responsive when contacted. Charlotte streamlined the process, ensuring it was swift and straightfo... See more

Company replied


Company details

  1. Fertility Clinic
  2. Reproductive Health Clinic

About Assured Fertility

Written by the company

Why choose Assured Fertility for your IVF journey?
IVF with clear choices, sensitive support and peace of mind financially.

Clear and transparent packages, simply laid out so that you know everything that’s included, and with no hidden costs.

Significant savings with our Multi-Cycle IVF Package compared to the open-ended costs of many clinics. 100% Refund IVF package, where all your costs are covered if you don’t have a baby.

By your side throughout, your patient coordinator offers advice and support during your full IVF journey, addressing your concerns, liaising with the clinic, and supporting you throughout your treatment.

Partnered with trusted clinics; we work only with reputable and respected clinics. Our criteria are strictly applied and, by the same token, those clinics partner with us based on our reputation and expertise.

FREE initial telephone consultation, so don’t be afraid to contact us. We offer advice about our plans and help you to choose the best plan for you. You only pay for your plan once you are ready to start your IVF journey.

When you want a baby, it becomes the most important thing in the world. At Assured Fertility we understand this, and that’s why we stay by your side throughout your IVF journey and it’s why we offer simple, transparent IVF packages that put you first.

Assured Fertility is a leading provider of IVF treatment plans. We offer both multi-cycle and 100% refund IVF treatment plans, with a fast track route to the best private consultants & clinics in the UK and abroad.

Our plans have been designed with you in mind, removing the financial uncertainty associated with IVF through fixed and transparent pricing, with 100% guaranteed refund if you don't have a baby.

Written by the company

IVF with clear choices, sensitive support and peace of mind financially
When you want a baby, it becomes the most important thing in the world. At Assured Fertility we understand this, and that’s why we stay by your side throughout your IVF journey and it’s why we offer simple, transparent IVF packages that put you first.

Contact info

Get in touch!

Send us your details and we will call - or call us on 0333 234 0895

4.9

Excellent

TrustScore 5 out of 5

69 reviews

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Rated 5 out of 5 stars

Responsive and Professional

The team at Assured Fertility have been helpful. Abbey in particular has been prompt and responsive and always lovely on the phone. We are just starting out our first treatment.

March 14, 2023
Unprompted review
Rated 5 out of 5 stars

Overall really positive experience.

Overall really positive experience.
Really helpful with any questions we had & lovely staff.
Positive outcome with our little boy arriving last month, we are really greatful for everything assured fertility did for us.

August 2, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend

In what is a very stressful time Assured Fertility were always on hand for help and advice and got things moving much faster than I anticipated which takes the pressure away.
Holly was so helpful and communication was great. Could not recommend enough.
Thank you.

August 1, 2022
Unprompted review
Rated 5 out of 5 stars

Enquiry feedback

I cannot comment on treatment only because I have not taken this step. However, I called to enquire and Naomi was fantastic. The honesty, care and humanity shown really made you feel valued and understood. I felt like a person not a number or potential profit. Everything was taken into account and explained and that call was like a gift that made me feel less alone at such a challenging and stressful time as creating a family can be, even if rewarding and magical if and when it does. So grateful, thank you so much for your kindness.

July 28, 2022
Unprompted review
Rated 5 out of 5 stars

It’s a boy :-)

Hi there. I’d like to reach out to everybody to let you know how fantastic Assured Fertility have been with our IVF. We had years of a rollercoaster of a ride until we came across Assured Fertlity. At this point me and my wife had almost given up hope. We were disappointed with the previous companies that we’d used. I spoke to Assured Fertility and straight away realised that they were genuine, positive and established in what they do ie help couples In their quest to have a baby.
All along the journey with them we have found them very supportive and there for us whenever we’ve needed them for anything. We are over the moon with the outcome in having a baby boy when we had given up previously. I wish I’d found Assured Fertility earlier in life. Anyway. Really great experience. I’d like to give stand out recognition to Holly who was very engaging and our pillar of strength!! Thanks Holly. Assured Fertility .. Well done & Thank you. Nathan :-)

July 15, 2022
Unprompted review
Rated 5 out of 5 stars

Empathetic, professional and kind

Holly and Naomi are a delight to talk to - knowledgable, kind and empathetic as the journey is emotional. I’m so pleased to be signing up to a plan with them that should take away some of the financial burden of expensive IVF treatment.

February 18, 2022
Unprompted review
Rated 5 out of 5 stars

We would like to say a big thank you to…

We would like to say a big thank you to Assured Fertility, Naomi to be particular. While looking at options for our fertility treatment, we called a few providers and speaking with Naomi, we immediately made up our minds to go with Assured Fertility.
She was very welcoming, listened to us, explained the proces and made us feel relaxed and reassured. She was respectful and we just felt we talked with someone who understood our difficulties and wanted to be part of the journey with us.
Immediately we got off the call, we both unanimously said yes to Assured Fertility because of that conversation. I will say a big thank you to Naomi for making couples going through a difficult time know they have a team that cares and listens. I will recommend Assured Fertility 100% to anyone out there.

January 31, 2022
Unprompted review

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