A Star Equivalency Reviews 

544
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 373 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and supportive staff, providing excellent service and clear guidance, often through personalized sessions. The user experience is consistently positive, with many finding the website easy to navigate and the course content well-structured, manageable, and featuring detailed revision materials and practice questions. Conversely, some customers felt course materials did not always align with actual exam content, leading to unexpected results. Others experienced delayed customer support responses or unhelpful invigilator interactions. A few were also dissatisfied with insufficient feedback after exams or delays in receiving certificates.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, with many finding the website easy to use for... See more

Staff

People report positive experiences with staff, consistently describing them as friendly, helpful, and... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction with the overall... See more

Product

Clients share positive opinions on product, with many finding the course materials, such as biology and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the team's helpfulness,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The website and instructions are clear and easy to follow. Whenever I encountered an issue, I was able to reach out immediately to a real person via the website’s chat box, and they provided helpful g... See more

Company replied

Rated 4 out of 5 stars

Your customer service team are great. Every time I have called they have been so helpful. I have sat two exams with you and both times I have had good experiences. The only point I would like to make,... See more

Company replied

Rated 4 out of 5 stars

I chose A-Star because of the ease they provide for the exam. You can choose your own desirable date and appear for the exam from the comfort of your home. The exam structure was well defined, started... See more

Company replied

Rated 4 out of 5 stars

My experience was good and the exam went smoothly although I was worried there would be technical issues as it was online. My only concern is when doing mocks and practise questions for each topic le... See more

Company replied


Company details

  1. Career and Education Provider
  2. Distance Learning Center

Written by the company

A Star Equivalency are the UK Leaders in the Support and Delivery of all GCSE Equivalency Test Services Since 2002, supporting thousands of learners each month get the qualifications they need to get into university, onto apprenticeship courses, and pursuit their dream career. Our GCSE equivalency qualifications in maths, English, science and biology are accepted across the UK and our market leading courses are designed to improve pass rates.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

544 reviews

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4.4

All reviews

(544)

372 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience

It was an easy and smooth experience. Got results in a week.

June 17, 2026
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Reply from A Star Equivalency

We’re glad to hear that the process was easy and smooth for you Zeba, and that you received your results quickly within a week.

Rated 3 out of 5 stars

Course content and lack of streamlining, disappointing for the fee

The foundation level was advertised as aimed at students 'less confident' in Maths. However, the videos did not support this and seemed to assume a certain level of competency, to the point that I do feel the same videos may be used for both the foundation and higher maths, the latter simply having additional videos uploaded. I had to complete a huge amount of background work for the vast majority of subjects before I could even follow the tutor as he was so fast (despite slowing down the speed). I also didnt find it helpful that the videos were out of order in that many of the 'blanks' were filled in during later videos. I found it unhelpful how some of the 'solution' vidoes gave a different solution to the ones that were taught in the actual videos so at times, it was hard to know how I went wrong! The solution vidoes were given by a different tutor so again, probably not as streamlined as I would have expected for the course fee. In terms of what I did like; it was easy to find my way around the site and a plentiful supply of mock tests. I would have liked a few more official past papers rather than just one though. The staff are helpful and prompt. Overall, I did pass but this was more of a reflection of the amount of hours I personally put into it over 11 weeks (56 hours during one week's holiday alone which is longer than I spend at work!) rather than the quality of the videos themselves.

July 2, 2026
Unprompted review
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Reply from A Star Equivalency

Thank you for sharing your detailed experience, and congratulations on passing your exam. We appreciate your honesty about the challenges you faced with the foundation maths course.

We apologise that you felt as though some of the videos assumed prior knowledge, the pacing felt fast, and the solution videos didn’t always align perfectly with the teaching videos. Feedback like this is really valuable, as it helps us review how content is structured and delivered, particularly for learners building confidence at foundation level.

It’s great to hear that you found the site easy to navigate, enjoyed the mock tests, and appreciated the prompt support from our staff. Your effort and dedication clearly made a big difference, and we’ll continue working to make the learning experience as clear and streamlined as possible.

Rated 5 out of 5 stars

Booking process

Had many questions before booking and Jacob was Amazing, helped me through all of it.

July 2, 2026
Unprompted review
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Reply from A Star Equivalency

We’re really pleased to hear that Jacob was able to help answer all your questions and guide you through the booking process.

We’ll be sure to pass on your kind words to him.

Rated 5 out of 5 stars

A Star Equivalency has been amazing

A Star Equivalency has been amazing. Without their support, I would not have been able to pass my GCSE English Equivalency today. They have helped me take an important step towards achieving my dream of becoming a teacher. I am incredibly grateful for all their help and would highly recommend A Star Equivalency to anyone looking to complete their equivalency qualifications.

June 25, 2026
Unprompted review
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Reply from A Star Equivalency

We’re delighted to hear that our support helped you pass your GCSE English Equivalency and take a key step toward your goal of becoming a teacher. It’s wonderful to know you found the experience so positive.

Thank you for your recommendation Mubarak, and we wish you every success moving forward.

Rated 1 out of 5 stars

Avoid like the plague

Avoid like the plague. This company is built in greed. An equivalency exam is worth 149 on the surface, but for anytime one will ever need an equivalency exam (i.e. not between October and March), the cost will be 199 minimum.

I have to cancel the exam for a personal reason. I had believed they would provide a refund, which they do, only with the stipulation that they take a 99/40 pound cancellation fee. It is ridiculous that they market this as a refund. This is extortionate. Please avoid

July 1, 2026
Unprompted review
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Reply from A Star Equivalency

We understand your concerns about exam costs. Prices can vary depending on demand, with more popular dates sometimes being a higher cost due to limited availability. Cancellation fees are applied to cover the administrative work involved in processing changes or refunds.

We appreciate you sharing your feedback, as it helps us improve how we communicate these policies to learners.

Rated 5 out of 5 stars

I booked my English GCSE Equivalency…

I booked my English GCSE Equivalency Test with A Star Equivalency, along with their online learning materials. The resources were excellent and played a key role in helping me pass my English equivalency test on my first attempt. Overall, I had a very positive experience and would highly recommend their service.

June 15, 2026
Unprompted review
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Reply from A Star Equivalency

Thank you Lucrezia, it’s fantastic to hear that the online learning materials helped you pass your English GCSE Equivalency on your first attempt. We’re delighted that your overall experience was so positive and that you would recommend our service.

Rated 5 out of 5 stars

Very good

Really good. I had to redo my maths and biology and as a mature student it was a shock to the system. However, I bought the course and exam and then used the tutors that A Star can arrange and between us I came away with good passes in both subjects. If I can do it anyone can

June 29, 2026
Unprompted review
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Reply from A Star Equivalency

Thank you for your feedback Sophie. We’re really pleased to hear that the course, exam, and tutor support helped you achieve good passes in both Maths and Biology.

It’s wonderful to hear your experience, and we’re glad it’s encouraging for other learners as well. Congratulations on your success!

Rated 4 out of 5 stars

I had an excellent experience with A…

I had an excellent experience with A Star GCSE Equivalency. The course materials were clear, well-structured, and easy to follow, making it much easier to prepare for the exam. The support team was always friendly, responsive, and happy to answer any questions I had throughout the process.

Thanks to their guidance, I successfully achieved my GCSE equivalency, which has helped me move forward with my career and further education. I would highly recommend A Star GCSE Equivalency to anyone who needs to gain their GCSE qualifications in a supportive and professional environment. Thank you for all your help!

June 27, 2026
Unprompted review
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Reply from A Star Equivalency

Thank you for your review Salah. We’re really pleased to hear that the course materials and support team helped you feel well-prepared and confident for your exam.

Congratulations on successfully achieving your GCSE equivalency, and we’re glad this is helping you move forward in your career and education. We really appreciate your recommendation.

Rated 5 out of 5 stars

Straightforward and stress free

I used A Star Equivalency for my Foundation Maths test as part of my teacher training application. The booking process was really straightforward and the online test itself was clear and easy to manage. I had a great experience with A Star and would definitely recommend them to anyone needing an equivalency.

June 20, 2026
Unprompted review
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Reply from A Star Equivalency

Thank you for your feedback Mariayle. We’re really pleased to hear that the booking process and online test were straightforward and easy to manage.

It’s great to know you had a positive experience, and we really appreciate your recommendation to others.

Rated 5 out of 5 stars

Outstanding Support from Nicole and the A Star Equivalency Team ⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I have had a great experience with A Star Equivalency. The whole process has been smooth, and the study materials and support have really helped me prepare for my exams.

A special thank you to Nicole, who has been incredibly helpful throughout my journey. She helped me book my English GCSE Equivalency test and even managed to get me a fantastic discount, which I really appreciated. She was always friendly, professional, and quick to answer any questions I had.

I’m delighted to say that I have already passed my Maths and Science Equivalency exams, and I’m now preparing for my English GCSE Equivalency. Thanks to the excellent support and revision resources, I’m aiming for a high grade in English as well.

I would highly recommend A Star Equivalency to anyone looking to gain their GCSE Equivalency qualifications. Thank you again to Nicole and the whole team for all your support!

June 17, 2026
Unprompted review
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Reply from A Star Equivalency

Thank you for your wonderful feedback Lamia. We’re delighted to hear that the process has been smooth and that the study materials and support have helped you prepare so effectively.

We’ll be sure to pass on your kind words to Nicole, it’s great to hear how helpful and professional she has been throughout your journey. Congratulations on passing your Maths and Science equivalency exams, and we wish you every success as you prepare for English.

Thank you for recommending A Star Equivalency.

Rated 2 out of 5 stars

Maybe I was just unfortunate

Maybe I was just unfortunate, but the invigilator I got was a bit rude in tone, sounded bothered when I was asking questions for clarification & did not inform me when there were 10 mins left as I had requested. He only told me that my time was up, which was very unfair. Also, being expected to pay extra money to get a paper certificate of your results is mad business. So be prepared for extra charges after you have passed.

June 17, 2026
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Reply from A Star Equivalency

Thank you for sharing your feedback Takudzwa. We’re sorry to hear that your experience with the invigilator didn’t meet expectations, particularly regarding clarity and the timing reminders you requested. This matter is being reviewed internally, to ensure it doesn't happen again.

Regarding the certificate, paper copies are offered as an optional service for learners who wish to have a physical copy in addition to the digital certificate. We appreciate your comments, and feedback like yours is helpful as we continue reviewing how we communicate these options to learners.

Rated 5 out of 5 stars

GCSE English Equivalency

I took the GCSE English Equivalency Test with A Star, and overall, it was a smooth and positive experience. Everything was well organized, from the slot booking process to the publication of the results. The examiner was friendly, professional, and supportive throughout the test.

As an Indian candidate, I was not very familiar with this examination initially. I was also quite nervous about writing my answers on paper, as the format was new to me. However, the entire process was clearly explained beforehand, which helped me feel more confident and comfortable during the test. I found everything straightforward and easy to follow.

Overall, I was very satisfied with the service and would recommend it to others seeking an English equivalency qualification.

June 9, 2026
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Reply from A Star Equivalency

Thank you for your lovely feedback Festeena. We’re really pleased to hear that you found the booking process, exam experience, and results process smooth and well organised. It’s great to know that the explanations beforehand helped you feel more confident and comfortable with the format.

We really appreciate your recommendation and wish you all the best moving forward.

Rated 5 out of 5 stars

Brilliant service

Brilliant service, very detailed revision packs and very lovely and professional invigilators. Helped me achieve a grade 4 from maths after not being in school for over 7 years.

June 17, 2026
Unprompted review
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Reply from A Star Equivalency

Thank you for your lovely review Wiktoria. We’re really pleased to hear that the revision packs and invigilators supported you throughout your exam experience.

Congratulations on achieving a grade 4 in Maths, especially after being out of education for so long. That’s a fantastic achievement.

Rated 5 out of 5 stars

I recently took my English GCSE…

I recently took my English GCSE equivalency test, the process was super smooth and the staff very friendly. At the end of my exam I experienced severe technical issues on my end but upon calling them, they sorted everything, were extremely helpful and it was a smooth sailing from beginning to end.

June 11, 2026
Unprompted review
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Reply from A Star Equivalency

Thank you for your feedback Georgia. We’re really pleased to hear that the process felt smooth overall and that our team were able to support you quickly when you experienced technical issues at the end of your exam.

It’s great to know everything was resolved and that you found the staff friendly and helpful throughout.

Rated 5 out of 5 stars

Brilliant course

Brilliant course, really informative and plenty of practice tests

June 1, 2026
Unprompted review
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Reply from A Star Equivalency

Thank you for your feedback. We’re really pleased to hear that you found the course informative and that the practice tests were helpful for your preparation.

Rated 5 out of 5 stars

Good opportunity to practice

I had the opportunity to practice the type of questions that I should expect in the GCSE Math exam and Laura kindly explained to me with similar examples. It was a very good session and highly recommend it.

June 23, 2026
Unprompted review
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Reply from A Star Equivalency

Thank you for your review Wagner. We’re really pleased to hear that the session with Laura helped you practice the types of questions you can expect in the GCSE Maths exam and that the explanations were clear.

We really appreciate your recommendation and wish you all the best with your exam preparation.

Rated 5 out of 5 stars

Highly Recommended

I used A Star Equivalency for both Maths and Combined Science and had a great experience. Their customer service was excellent, with quick and helpful responses whenever I had a question.

The course content is clear and easy to follow. For Combined Science, I found the mock tests especially useful. As the syllabus is so large, I realised I was learning and retaining much more information by working through the mock tests. The mock tests played a big part in my preparation, and I was pleased to pass my exams on the first attempt.

If I were to suggest one area for improvement, it would be to add more mock tests for Combined Science. There are currently six available, which are very helpful, but having a few more would provide even greater practice opportunities given the size of the syllabus.

Overall, I would highly recommend A Star Equivalency to anyone preparing for their equivalency tests.

June 17, 2026
Unprompted review
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Reply from A Star Equivalency

Thank you for your detailed feedback Tajin, and congratulations on passing both your Maths and Combined Science exams on the first attempt. We’re really pleased to hear that you found the course content clear and the mock tests especially helpful in building your knowledge and retention.

We appreciate your suggestion regarding additional mock tests for Combined Science. Feedback like yours is valuable as we continue reviewing ways to support learners with larger syllabi.

Thank you for recommending A Star Equivalency, and we wish you all the best moving forward.

Rated 1 out of 5 stars

Technical issue without satisfying explanation

The programme is good but I was totally let down and disappointed during the exam due to a technical issue.
I lost 20 minutes without any explanation from the invigilator. I then emailed the exam office, but all they said was that 'we are sorry for the problem, but we cannot do anything.'

June 5, 2026
Unprompted review
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Reply from A Star Equivalency

Thank you for your feedback Nhàn, and congratulations on passing your exam. We understand how frustrating the technical issue must have felt during your sitting.

We reviewed your case and your request for special consideration; however, it was confirmed that this was not applicable for your situation. We appreciate your patience and are glad that, despite the disruption, you were able to pass the exam.

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