A Star Equivalency Reviews 

545
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 373 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and supportive staff, providing excellent service and clear guidance, often through personalized sessions. The user experience is consistently positive, with many finding the website easy to navigate and the course content well-structured, manageable, and featuring detailed revision materials and practice questions. Conversely, some customers felt course materials did not always align with actual exam content, leading to unexpected results. Others experienced delayed customer support responses or unhelpful invigilator interactions. A few were also dissatisfied with insufficient feedback after exams or delays in receiving certificates.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, with many finding the website easy to use for... See more

Staff

People report positive experiences with staff, consistently describing them as friendly, helpful, and... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction with the overall... See more

Product

Clients share positive opinions on product, with many finding the course materials, such as biology and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the team's helpfulness,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The website and instructions are clear and easy to follow. Whenever I encountered an issue, I was able to reach out immediately to a real person via the website’s chat box, and they provided helpful g... See more

Company replied

Rated 4 out of 5 stars

Your customer service team are great. Every time I have called they have been so helpful. I have sat two exams with you and both times I have had good experiences. The only point I would like to make,... See more

Company replied

Rated 4 out of 5 stars

I chose A-Star because of the ease they provide for the exam. You can choose your own desirable date and appear for the exam from the comfort of your home. The exam structure was well defined, started... See more

Company replied

Rated 4 out of 5 stars

My experience was good and the exam went smoothly although I was worried there would be technical issues as it was online. My only concern is when doing mocks and practise questions for each topic le... See more

Company replied


Company details

  1. Career and Education Provider
  2. Distance Learning Center

Written by the company

A Star Equivalency are the UK Leaders in the Support and Delivery of all GCSE Equivalency Test Services Since 2002, supporting thousands of learners each month get the qualifications they need to get into university, onto apprenticeship courses, and pursuit their dream career. Our GCSE equivalency qualifications in maths, English, science and biology are accepted across the UK and our market leading courses are designed to improve pass rates.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

545 reviews

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4.4

All reviews

(545)

372 reviews in the last 12 months

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Rated 5 out of 5 stars

My A Star Equivalency Test experience…

My A Star Equivalency Test experience was mind blowing as the organisation of the test from booking to writing as well as result was seamless.

May 18, 2026
Unprompted review
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Reply from A Star Equivalency

Thank you for your wonderful feedback Godwin! We’re delighted to hear that you found the whole process seamless, from booking your exam through to receiving your results.

We really appreciate you taking the time to share your experience and wish you all the best moving forward!

Rated 5 out of 5 stars

I had a really good experience with A…

I had a really good experience with A star.
The team supported me all the way through and their responses were fast an efficient.
The course itself is easy to explore and the information is clear and accurate. The tests are really helpful and the exam experience was smooth and the instructions were clear.
Thank you!

May 22, 2026
Unprompted review
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Reply from A Star Equivalency

Thank you for your lovely feedback Georgeta. We’re really pleased to hear that you had such a positive experience and felt supported throughout your journey!

It’s great to know that you found the course easy to navigate, the content clear, and the tests helpful in your preparation. We’re also glad that the exam process ran smoothly and that the instructions were clear.

Thank you for choosing A Star Equivalency, and we wish you all the best moving forward.

Rated 5 out of 5 stars

I had a very positive experience with A Star Equivalency

I had a very positive experience with A Star Equivalency. The revision course and mock tests were extremely helpful and gave me a much better understanding of the exam structure and the types of questions that would appear in the real exam. The practice materials really helped build my confidence before the test.

Communication with the A Star team was excellent throughout the process. Whenever I had questions, they responded quickly with clear and helpful explanations, which made everything much less stressful.

On the exam day, the invigilator was very patient, understanding, and supportive, which helped me feel calm and comfortable during the exam.

I would definitely recommend A Star Equivalency to anyone needing GCSE equivalency qualifications.

May 1, 2026
Unprompted review
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Reply from A Star Equivalency

Thank you for such a thoughtful review! We’re really pleased to hear that the revision course and mock tests helped you build confidence and gain a better understanding of the exam format.

It’s also great to know that our team’s communication made the process less stressful and that the invigilator helped you feel calm and comfortable on exam day.

Thank you for your recommendation, and we wish you all the best moving forward.

Rated 5 out of 5 stars

Outstanding

I’m so impressed with this website, there’s a lot of free materials to review, they even offered a free 1-1 Zoom session, lots of support, especially from Laura. Highly recommended!

May 28, 2026
Unprompted review
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Reply from A Star Equivalency

Thank you for your brilliant feedback! We’re really pleased to hear that you found the free materials and support helpful, and that the 1-to-1 Zoom session made a positive difference. We’ll be sure to pass on your kind words to Laura as well!

Rated 5 out of 5 stars

Straightforward way to get your GCSEs

Straightforward way to get your GCSEs. Very happy with my experience, great resources to learn from and professional approach to exams. Would highly recommend.

April 22, 2026
Unprompted review
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Reply from A Star Equivalency

Thank you Ramona for your lovely feedback. We’re really pleased to hear that you found the process straightforward and that the resources and exam experience met your expectations.

We really appreciate your recommendation and wish you all the best moving forward.

Rated 5 out of 5 stars

My experience has been amazing

My experience has been amazing! I learned about algebra, which is a topic I have always struggled with but this live session has really helped me!

May 27, 2026
Unprompted review
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Reply from A Star Equivalency

Thank you for your lovely feedback Angelos. We’re really pleased to hear that the live session helped you with algebra, especially as it’s been a topic you previously struggled with.

It’s great to know the session made such a positive difference to your understanding and confidence. Wishing you all the best with your studies.

Rated 4 out of 5 stars

I chose A-Star because of the ease they…

I chose A-Star because of the ease they provide for the exam. You can choose your own desirable date and appear for the exam from the comfort of your home. The exam structure was well defined, started on time and went smoothly. The invigilator reminded me of the time left every time I asked. The result was also delivered within 10 days. Although I was expecting a little more marks, but overall I am satisfied. Thanks.

May 11, 2026
Unprompted review
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Reply from A Star Equivalency

Thank you for your feedback, Jyoti. We’re really pleased to hear that you found the process convenient and straightforward, from choosing your exam date to sitting the exam from home. It’s great to know everything ran smoothly on the day and that the invigilator was supportive throughout.

We appreciate your honest comments regarding your result, and we’re glad that overall you were satisfied with your experience.

Rated 5 out of 5 stars

A-Star lesson study

I had a really informative lesson study with Laura who was clear, concise and knowledgeable. I found the session to be effective and helpful and the support offered was genuine and impactful. Thank you Laura!

May 27, 2026
Unprompted review
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Reply from A Star Equivalency

Thank you for your lovely feedback Claire! We’re really pleased to hear that you found the session with Laura informative, effective and genuinely supportive. It’s great to know her clear and knowledgeable approach made a positive impact.

We’ll be sure to pass on your kind words to her.

Rated 5 out of 5 stars

Great support and advice

I just had a free study support session with Laura in anticipation of my GCSE maths equivalency test and wanted to thank her for her kindness, patience, expertise, and all the sound advice she gave me on how to better revise for my exam. It was truly helpful, and I am so very grateful.

May 26, 2026
Unprompted review
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Reply from A Star Equivalency

Thank you for such lovely feedback Rosa! We’re really pleased to hear that the support session with Laura was so helpful and that her advice, patience and encouragement made a positive difference to your revision.

We’ll be sure to pass on your kind words to her. Wishing you all the very best for your exam!

Rated 4 out of 5 stars

Positive

Positive: offers a base that you can guide yourself in learning and is specific on the exam curriculum.
Negative: does not go into specific, so you need to look for other materials. It does not have enough exercise. Overall is ok

May 26, 2026
Unprompted review
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Reply from A Star Equivalency

Thank you for your balanced feedback Mircea. We’re pleased to hear that you found the course useful for guiding your learning and that it was clearly linked to the exam curriculum.

We also appreciate your comments regarding the amount of practice material. Different learners prefer different styles of revision, and feedback like yours is helpful as we continue developing the course content.

Rated 5 out of 5 stars

great experience

great experience, Laura was a wonderful help

May 26, 2026
Unprompted review
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Reply from A Star Equivalency

Thank you for your feedback Kailan! We’re really pleased to hear that you had a great experience and that Laura was such a wonderful help. We’ll be sure to pass on your kind words to her.

Rated 4 out of 5 stars

I recently passed my foundation maths…

I recently passed my foundation maths exams to meet the conditions that came with my offer. Even though i sat twice before passing but it was all good experience. I will recommend A star to my friends.

May 15, 2026
Unprompted review
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Reply from A Star Equivalency

Congratulations on passing your foundation maths exam and meeting the conditions of your offer, Ernestina! We’re really pleased to hear that, despite the challenges along the way, you still had a positive experience overall.

Thank you for your recommendation, and we wish you all the best with your next steps.

Rated 1 out of 5 stars

I firstly bought the biology course and…

I firstly bought the biology course and exam. I found the course to not be helpful as it is packed with too much detail in the videos that it can get confusing. After studying the course and doing an exam I failed the first attempt. The second time round I studied using physics and maths tutor, cognito which had much better videos that allowed you to understand the topic in an instant, MME and quizlet to make my own notes. This is when I actually passed and felt that I wasted my money with the course if I used the free materials to begin with I would’ve been likely to pass the first time.

May 19, 2026
Unprompted review
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Reply from A Star Equivalency

Thank you for sharing your feedback Mariam, and congratulations on passing your Biology exam.

We appreciate that different learners benefit from different revision styles and levels of detail. Our course is designed to cover the full specification in depth, but we understand that some learners may prefer shorter or more condensed resources alongside this.

It’s great to hear that you found a revision approach that worked well for you in the end, and we appreciate you taking the time to share your experience.

Rated 3 out of 5 stars

I passed the English Equivalency Test…

I passed the English Equivalency Test on my first attempt, which was great news. However, I have to agree that this is quite a difficult exam to pass.

The reading texts/passages were quite complex and difficult to understand in the first place, and completing everything within the given time was a real challenge. It is very difficult to attempt all the questions comfortably under time pressure. I also felt that both texts were challenging rather than having one easy or medium-level passage.

In my opinion, a lot of preparation is needed before taking the actual test. Practising mock tests is definitely worth it and helps you understand the format and time pressure better.

I would also mention that the AI-generated marks/feedback were not always very clear. In addition, during the mocks, you cannot go back to previous questions, which makes the experience more challenging.

Overall, I would say this is a difficult exam, but with good preparation and enough practice, especially through mocks, it is definitely possible to pass.

May 8, 2026
Unprompted review
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Reply from A Star Equivalency

Congratulations on passing your English Equivalency Test on your first attempt, Sharada! We’re really pleased to hear that your preparation and practice paid off.

We appreciate your detailed feedback regarding the complexity of the texts, time pressure, and the mock exam experience. The exam is designed to assess a range of reading and writing skills under timed conditions, so preparation and familiarity with the format can make a big difference.

Your comments regarding the AI feedback and mock navigation are also valuable, and we’ll take them on board as we continue reviewing the learner experience.

Thank you for sharing your perspective, and we wish you all the best moving forward!

Rated 5 out of 5 stars

I recently passed my foundation maths…

I recently passed my foundation maths exam and couldn’t be more grateful for the course and exam results. I would recommend A star to all my friends who want to uphold their careers.

10/10

May 23, 2026
Unprompted review
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Reply from A Star Equivalency

Congratulations on passing your maths exam, Miysha. We’re really pleased to hear that the course and exam process supported you in achieving your result.

Thank you for your recommendation, and we wish you all the best with your future career goals!

Rated 5 out of 5 stars

A quick, good catch-up before the exam

The 30mins free support session was to the point! We covered statistics and probability question, which was a bit challenging for me. Thanks!

May 22, 2026
Unprompted review
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Reply from A Star Equivalency

Thank you for your review Metin. We’re really pleased to hear that the support session was helpful and focused on the areas you found most challenging. It’s great to know the work on statistics and probability helped build your understanding.

Wishing you all the best with your studies.

Rated 5 out of 5 stars

Great Experience

Great Experience, completed as Exam only.

Excellent communication.

May 21, 2026
Unprompted review
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Reply from A Star Equivalency

Thank you for your feedback Sam. We’re really pleased to hear that you had a great experience and found the communication excellent throughout the process.

Rated 5 out of 5 stars

Thank you so much Laura Stott and star equivalency

Thank you so much Laura Stott, you are such an amazing tutor. Super valuable. Star equivalency course is super helpful. Clear and understandable.

May 20, 2026
Unprompted review
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Reply from A Star Equivalency

Thank you for your lovely feedback. We’re so pleased to hear that Laura made such a positive impact and that you found the course clear and helpful. We’ll be sure to pass on your kind words to her.

Rated 1 out of 5 stars

I did not receive any renewal reminder…

I did not receive any renewal reminder or payment confirmation emails regarding my monthly subscription of courses.

I only discovered the recurring charge after noticing the transaction through my bank account and contacting my bank directly. I later had to manually download the invoice from the platform itself because no payment notification email had been received.

I cancelled the subscription immediately after discovering the charge and did not use the renewed subscription period. However, my refund request was still declined.

From my perspective, I was never effectively notified before the payment was taken.

May 17, 2026
Unprompted review
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Reply from A Star Equivalency

Thank you for your feedback Zhe. We’re sorry to hear that this has been frustrating for you.

Our courses operate on a recurring monthly subscription, which is agreed to at the point of purchase. We understand your concerns regarding the reminder and payment emails, although invoices and subscription details are also available through the learner platform.

As the subscription remained active until cancellation, the renewal payment was processed as normal and the refund request was declined in line with the subscription terms.

Rated 3 out of 5 stars

It was hard to pass English

It was hard to pass English. Paper was too difficult. I passed it in second attempt. It is expensive also. If you really want to pass then you have to spend six month in serious study and do all the GCSE English language paper from PMT web site and A star course was also helpful but for Q6 which carry half of the marks of whole paper, about that nothing is given in A star equivalency course. I am talking about picture description question.
I passed in paper exam. I found it difficult to pass it in on line paper as insert and typing paper opens in a same screen. We get overwhelmed with information and scrolling up-down and typing is quite difficult. My suggestion is to do paper based exam.

April 29, 2026
Unprompted review
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Reply from A Star Equivalency

Thank you for sharing your experience Samiksha, and congratulations on passing your English exam on your second attempt. We recognise the amount of effort and commitment that goes into preparing for the qualification.

We appreciate your feedback regarding the picture description question and the online exam format. The course is designed to support learners across the full specification, but feedback like yours is helpful as we continue reviewing and improving our materials.

We also understand your comments about the online exam experience. Different learners prefer different formats, and it’s useful for future candidates to hear your perspective on paper-based exams.

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