A Star Equivalency Reviews 

546
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 373 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and supportive staff, providing excellent service and clear guidance, often through personalized sessions. The user experience is consistently positive, with many finding the website easy to navigate and the course content well-structured, manageable, and featuring detailed revision materials and practice questions. Conversely, some customers felt course materials did not always align with actual exam content, leading to unexpected results. Others experienced delayed customer support responses or unhelpful invigilator interactions. A few were also dissatisfied with insufficient feedback after exams or delays in receiving certificates.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, with many finding the website easy to use for... See more

Staff

People report positive experiences with staff, consistently describing them as friendly, helpful, and... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction with the overall... See more

Product

Clients share positive opinions on product, with many finding the course materials, such as biology and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the team's helpfulness,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The website and instructions are clear and easy to follow. Whenever I encountered an issue, I was able to reach out immediately to a real person via the website’s chat box, and they provided helpful g... See more

Company replied

Rated 4 out of 5 stars

Your customer service team are great. Every time I have called they have been so helpful. I have sat two exams with you and both times I have had good experiences. The only point I would like to make,... See more

Company replied

Rated 4 out of 5 stars

I chose A-Star because of the ease they provide for the exam. You can choose your own desirable date and appear for the exam from the comfort of your home. The exam structure was well defined, started... See more

Company replied

Rated 4 out of 5 stars

My experience was good and the exam went smoothly although I was worried there would be technical issues as it was online. My only concern is when doing mocks and practise questions for each topic le... See more

Company replied


Company details

  1. Career and Education Provider
  2. Distance Learning Center

Written by the company

A Star Equivalency are the UK Leaders in the Support and Delivery of all GCSE Equivalency Test Services Since 2002, supporting thousands of learners each month get the qualifications they need to get into university, onto apprenticeship courses, and pursuit their dream career. Our GCSE equivalency qualifications in maths, English, science and biology are accepted across the UK and our market leading courses are designed to improve pass rates.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

546 reviews

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4.4

All reviews

(546)

372 reviews in the last 12 months

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Rated 5 out of 5 stars

I successfully passed English and Maths…

I successfully passed English and Maths for teacher training. I used the resources available on regular bases and I am very happy with the outcome. No money wasted, quick and straightforward from the comfort of my home. 5* services all the way.

April 3, 2026
Unprompted review
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Reply from A Star Equivalency

Hi Lui,

That’s fantastic to hear. Congratulations on passing both English and Maths for your teacher training.

We’re really pleased the resources supported you and that the whole process felt quick and straightforward from home. Thank you for your kind words and recommendation.

Wishing you all the best moving forward.

Rated 4 out of 5 stars

Good company- English exam

As I sadly failed my English GCSE 20 years ago, this caused me an issue when trying to apply to university later in life. I was advised I could use A star Equivalency. I decided to purchase the course and exam. The course was very useful and showed exactly what the exam is expecting to see. The only downside i felt which was not well explained, was after paying for the full course and the exam, I was told no additional charges would be incurred. However, as I wanted to take my exam within the next 2 months. I had to pay an additional £89 additionally as all exams within this period incurred additional fees. If you are able to wait months before booking your exam, there are free options. I feel this could be pointed out clearly as it came as a financial shock to me after already paying £380, as I was against time, I was stuck between having already paid and having to source additional money to pay to book the exam.
The process was simple and customer services always responded on the day.

On my exam day, my laptop decided to have a technical error which as you can imagine caused a lot of stress. Sadly A star was not able to help me as I was under exam conditions. For this reason I would advise others to take the paper version, as a protection from technical errors.

The remote exam option was helpful for me trying to work around a family and doing an exam.

I was very pleased I achieved a grade 8, even with my technical issues. The results were sent to the online portal and I was able to obtain a digital copy of the certificate within 24 hours.

Overall, I would recommend the company for their easy access portal, ability to learn when it suits you, and ability to fast track as quickly as you need to.

April 8, 2026
Unprompted review
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Reply from A Star Equivalency

Hi Aimee,

Thank you for taking the time to share such a detailed review. It’s great to hear that the course helped you understand what the exam required and that the flexibility worked around your commitments.

We appreciate your comments around exam booking. Availability and pricing can vary depending on how soon you’d like to sit the exam and demand at the time, but we understand how this may not have been as clear as it could have been and will take that on board.

We’re sorry to hear about the technical issue on the day, we know how stressful that can be. As exams are conducted under strict conditions, support during the sitting itself is limited, but we do always recommend checking equipment beforehand, and your suggestion of a paper-based option is a helpful one for other learners.

Congratulations on achieving a grade 8, especially under those circumstances, that’s an excellent result. We’re really pleased everything else ran smoothly and that you were able to access your results and certificate quickly.

Thank you again for your recommendation and we wish you all the best moving forward.

Rated 5 out of 5 stars

I have recently started my foundational…

I have recently started my foundational maths course, but I'm super happy with it so far. Laura from their team has reached out and has been so friendly and supportive. They have helped me create a manageable revision timetable for the next few months, and I am really clear about my goals.

I really like how the content on the learning portal is split down into clear and manageable segments, so I can easily track my progression. Maths has always been an uphill anxiety for me, but I'm feeling a little more confident already! Thanks Laura and the Team! :)

April 17, 2026
Unprompted review
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Reply from A Star Equivalency

Hi Sarah,

Thank you for sharing your experience. We’re really pleased to hear that you’re enjoying the course so far and that Laura has helped you feel supported and clear on your goals.

It’s great to know the structure of the learning portal is helping you track your progress, and even better that your confidence with maths is already starting to grow. We’ll be sure to pass on your kind words to Laura.

Wishing you all the best with your revision.

Rated 4 out of 5 stars

Good efficient service

Good efficient service. Upon any questions the customer service was quick to support me and point me in the right direction.

April 2, 2026
Unprompted review
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Reply from A Star Equivalency

Thank you for your feedback Diego. We’re really pleased to hear that you found the service efficient and that our team were able to support you quickly and point you in the right direction.

Rated 1 out of 5 stars

Go elsewhere

I purchased the maths equilavency, with the option to book the exam later. However, when I go to book this I am again being charged for the exam- unless I book for a certain amount of limited dates, which are not conducive for someone that works full time. This was also not laid out at the time of purchase and there was no clear notification of this at any point. I have contacted customer service and have had no response, I used their online chat, but no one was available. Honestly, it feels very duplicitous.

Inaddition to this, the course layout can be confusing and often covers information out of order, Videos end abruptly-cutting out details and mark schemes with test done via the online materials do not factor in steps or have to be inputted in a specific manner or be marked incorrectly. I have found numerous mistakes in the material and when reported I was ignored. On the one ocassion the company decided to answer an email they simply informed me that if anything was unclear I could give them more money and hire one of their tutors

April 14, 2026
Unprompted review
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Reply from A Star Equivalency

Thank you for your feedback. We’re sorry to hear that this has been your experience.

In terms of booking, when an exam is purchased with the option to book later, there are a range of dates available at different prices depending on demand and availability. Some limited dates may be included at no additional cost, while others can carry a fee. This is outlined within the booking process, but we appreciate your point about clarity and will take this on board.

Regarding the course content, it is structured to cover the full specification, though we understand it may not always feel linear. We take reports of any errors seriously and aim to review and correct these where needed.

We also want to clarify that tutor support is offered as an optional extra for learners who would like more personalised guidance, but the course itself is designed to provide the core material needed for preparation.

If you would like us to look into your account and concerns in more detail, please contact us at test@astarequivalency.co.uk and a member of the team will review this for you.

Rated 5 out of 5 stars

Very good experience

I found the learning material very good, easy to follow and covers everything I had in my exam. I passed my exam and I'm ready to move onto my teacher training with confidence.

April 13, 2026
Unprompted review
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Reply from A Star Equivalency

That’s great to hear Penelope. We’re really pleased the learning materials felt clear and covered what you needed for the exam.

Congratulations on passing and best of luck as you move into your teacher training with confidence.

Rated 5 out of 5 stars

Laura was amazing

Laura was amazing, she really made things easier to understand and I managed to get the answers correct! As a result my topic test papers went from 3% to 50%!

April 8, 2026
Unprompted review
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Reply from A Star Equivalency

Thank you for your review Kendal. That’s a fantastic improvement, going from 3% to 50% is a huge step forward. We’re really pleased to hear that Laura helped make things clearer and boosted your confidence.

We’ll be sure to pass on your kind words to her. Keep up the great work.

Rated 4 out of 5 stars

I'd recommend taking the online course…

I'd recommend taking the online course for the GCSE English equivalency test because the test is not just about your command of English but also about specific academic knowledge and formatted writing. You will lose points if you don't analyse the texts and don't structure your arguments in a certain way. The reason why I'm only giving 4 stars is because there are just 6 mock exams compared to 20 mock exams for maths foundation. I started getting a good feel by the 6th mock exam but would have felt better prepared with 10-12 mock exams. The 42 practice tests are helpful but can't replace the conditions of a mock exam because time management is the main issue on the day of the actual test. Completing an entire mock exam also helps you understand the different nuances of analysis required for each question. There's an AI grading system to monitor your progress. It is much more generous than the human being grading the actual test. I got 89% for the 1st mock exam where I took all my time to push my analytical skills to the limit. With strict time constraints, I got 79% for the 6th mock exam. When I took the actual test, I underperformed in the last question because I was rushed by time, and made a guess (based on the AI grading) that I would get around 70%. I ended up getting 54%, which was enough for a pass. Basically, if you can't get at least 70% with the generous AI grading system used by A Star, you could be in serious trouble for the actual test.

March 24, 2026
Unprompted review
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Reply from A Star Equivalency

Hi there,

Thank you for taking the time to share such detailed and thoughtful feedback. It’s great to hear that you found the course helpful overall and that it supported your understanding of the structure, analysis and academic writing needed for the exam.

We really appreciate your comments on the number of mock exams and the differences between practice tests and full exam conditions. Feedback like this is incredibly valuable and helps us continue to improve the course experience for future learners.

It’s also useful to hear your perspective on the AI marking and how it compares to the real exam, particularly around timing and performance under pressure. That insight will be helpful for other learners preparing for their assessments.

Congratulations on passing your exam, and we wish you all the best in your next steps.

Rated 5 out of 5 stars

My experience was great with Laura.

My experience was great with Laura. Prior to the drop in, I was anxious and confused. She has helped me understand Simultaneous Equations better since I highlighted to her it is an area that I struggle with. I would recommend this check in weekly.

April 9, 2026
Unprompted review
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Reply from A Star Equivalency

Thank you for your lovely feedback Shamika. We’re so pleased to hear that Laura was able to help you feel more confident with simultaneous equations and ease your worries before the session.

It’s great to know you found the drop-in so helpful, and we really appreciate your recommendation. We’ll be sure to pass on your kind words to Laura.

Wishing you all the best with your studies.

Rated 5 out of 5 stars

It was really helpful to discuss algebra

It was really helpful to discuss an area of the course that I had struggled with. The tutor was very helpful and clear in her explanations.

April 9, 2026
Unprompted review
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Reply from A Star Equivalency

Thank you for your feedback Carrie. We’re really pleased to hear that the session helped you with an area you had been struggling with and that the tutor’s explanations were clear and supportive.

Wishing you all the best with your studies.

Rated 5 out of 5 stars

I had to take my equivalency exams for teacher training

I had to take my equivalency exams for teacher training as I attended school in a foreign country. I took English once and everything was super easy and smooth. I then took a Biology equivalency and as I struggled with this, it was amazing to be able to just reschedule and postpone my exam with such ease. I failed my first but the report A Star provided me with, made it really easy to know exactly what I needed to focus on, making me feel hopeful rather than overwhelmed. I then decided to buy their course and the lessons were incredibly clear and simple to follow, with an amazing set up for testing yourself and understanding perfectly the marking scheme.On exam day there were some technical issues but I wasn’t worried at all as A Star communication was amazing, really helpful and kind staying on the phone with me and updating me on what was going on. Not only I passed my Biology, I also passed with almost 60% which I was able to check thanks to their feedback sheet they sent me immediately when I requested one. A Star is amazing and it is no wonder every training provider accepts exams provided by them. I have been working in education for over 10 years and I will never stop recommending this company to heads and colleagues looking to progress in their careers. Thank you A Star for making such a stressful time easy to navigate and manageable!

March 31, 2026
Unprompted review
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Reply from A Star Equivalency

Hi Elisabetta,

Thank you for such a detailed and thoughtful review. It’s fantastic to hear how you navigated the process, especially turning things around after your first Biology attempt. Your perseverance really stands out.

We’re so pleased the feedback report helped you focus your revision and that the course made everything clearer and more manageable. It’s also great to hear that our team could support you during the technical issue on exam day and keep everything on track.

Congratulations on passing, especially with such a strong result. Your recommendation means a lot, particularly with your experience in education. We wish you every success moving forward.

Rated 5 out of 5 stars

I spoke to Jacob

I spoke to Jacob, and from day one he made the whole experience very simple and was so helpful all the way through the end. He was patient and clear about what to expect from the course.
Thank you so much!

April 2, 2026
Unprompted review
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Reply from A Star Equivalency

Thank you for your lovely feedback Najma. We’re really happy to hear that Jacob made the process feel simple and supported you throughout with clear guidance. We’ll be sure to pass on your kind words to him.

Rated 5 out of 5 stars

Thank you Harry and Jacob!

Thank you Harry and Jacob for your advice and support!

April 7, 2026
Unprompted review
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Reply from A Star Equivalency

Thank you for your kind message Olena. We’re really pleased to hear that Harry and Jacob were able to support you and provide helpful advice. We’ll be sure to pass on your thanks to them.

Rated 5 out of 5 stars

Excellent

Excellent. All the material was delivered to me on time with full instructions.

April 1, 2026
Unprompted review
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Reply from A Star Equivalency

Thank you for your feedback. We’re really pleased to hear that everything arrived on time and that the instructions were clear and helpful.

Rated 5 out of 5 stars

Great course material, a great deal to learn but totally doable!

I bought the Science course at the end of January. There is a great deal of course content to learn. I liked the structure and the quizzes and mini practice questions. When I had completed the modules I then watched all the videos revision content and especially appreciated how Sam went through all the sample papers. I lived and breathed science for 9 weeks, revising in every spare moment I had, taking my notes with me everywhere. I completed all the practice exams twice, doing one every day on the lead up to my exam. I found all the course material extremely helpful. After 9 weeks I took the exam and passed. It was intense but the vast amount of video tutorials really helped.

March 28, 2026
Unprompted review
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Reply from A Star Equivalency

Hi Tina,

Thank you for sharing your experience. It’s great to hear how much effort and commitment you put into your revision, that level of dedication really shows. We’re so pleased the structure, quizzes and video tutorials, especially the walkthroughs of the sample papers, supported you along the way.

Congratulations on passing after such an intense few weeks, that’s a fantastic achievement. Wishing you all the best with what comes next.

Rated 5 out of 5 stars

Jacob was great

Jacob was really attentive and helpful. I had a lot of queries and we emailed back and forth quite a bit before I committed to the course. He was patient and allowed all the help I needed.

April 2, 2026
Unprompted review
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Reply from A Star Equivalency

Thank you for your lovely feedback Demi. We’re really pleased to hear that Jacob was attentive and supportive while answering your queries, and that you felt comfortable taking the time you needed before committing. We’ll be sure to pass on your kind words to him.

Rated 5 out of 5 stars

This was so helpful

This was so helpful, Laura is absolutely amazing and she was so helpful would definitely recommend. Thank you

April 2, 2026
Unprompted review
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Reply from A Star Equivalency

Thank you for your kind words Mursal. We’re so pleased to hear that you found the session helpful and that Laura made such a positive impact. We’ll be sure to pass on your feedback to her.

We really appreciate your recommendation and wish you all the best moving forward.

Rated 5 out of 5 stars

The amount of content seems daunting at…

The amount of content seems daunting at first but the videos are excellent. I actually found buying the additional paper resources really helped and carrying out practice questions over and over really helped come exam day!

March 6, 2026
Unprompted review
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Reply from A Star Equivalency

Thank you for your feedback Adam. We’re really pleased to hear that the videos helped make the content more manageable and that the additional resources and repeated practice made a difference on exam day.

It’s great to know your hard work paid off. Wishing you all the best moving forward.

Rated 5 out of 5 stars

I had a really great experience with A…

I had a really great experience with A Star Equivalency, especially for English! They are honestly one of the best when it comes to helping you prepare for your exams. The support they provide for English is clear, helpful, and really boosts your confidence in reading, writing, and understanding.
The whole exam process is super easy and stress-free, which makes a huge difference. Everything is well-organised, and they guide you step by step so you always know what to do.
I’d definitely recommend A Star Equivalency to anyone looking for reliable support and a smooth exam experience, especially for English!

March 23, 2026
Unprompted review
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Reply from A Star Equivalency

Hi Ayesha,

Thank you for such a lovely review. We’re really pleased to hear that the English support helped build your confidence and that the whole process felt clear and stress free. It’s great to know the step by step guidance made a difference.

We really appreciate your recommendation and wish you all the best moving forward.

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