Astari Wearables Reviews 192

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 135 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for its convenience, making payments easy and fast without needing a phone or wallet. Many highlight the product's quality, noting its durability and stylish design, with some appreciating its water resistance and ceramic material that prevents scratches. The customer service is often described as excellent, with people commending the team for being helpful, quick, and effective in resolving issues. Reviewers also find the user experience to be seamless and enjoyable, often sparking curiosity and conversation when used in public. However, some customers experienced difficulties with the initial setup process, finding it fiddly or encountering issues with ID verification and bank compatibility. A few people also reported that the payment ring occasionally failed to work at certain terminals, leading to frustration and the need to use alternative payment methods. Additionally, some reviewers expressed dissatisfaction with aspects of the payment system, such as limitations on international payments or issues with specific mobile payment integrations.

What people talk about most

Product

Reviewers mention positive feedback about product, with many expressing delight and satisfaction with the... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the convenience and ease... See more

Payment

Users describe ambiguous interactions with payment, with many finding the payment ring convenient and a... See more

Quality

Consumers find quality to be positive, with many describing the rings as excellent, stylish, and working... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the excellent, faultless, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

UPDATE- Astari have been great and very rapidly arranged refund on return of ring. I really wanted to this to work and to support but Curve have been useless. Have tried to set up account with Curve w... See more

Company replied

Rated 5 out of 5 stars

Very straightforward order, ring sizer received quickly and once size confirmed, actual ring also received quickly. Set up a bit fiddly, but once done, all great! Enjoying surprising shop staff: one... See more

Company replied

Rated 5 out of 5 stars

I'm not the type to write reviews unless I have an awful experience. But today is the day I leave a positive review for once. I've been using the Astari black ceramic ring for about 8 months now.... See more

Rated 5 out of 5 stars

I absolutely love my Astari payment ring. It took a while to arrive as it was shipped from America, and the technical setup took a minute to figure out, but once it was done it worked flawlessly. M... See more

Company replied


Company details

  1. Jewellery Manufacturer
  2. Electronics Accessories Wholesaler
  3. Payment Service

Written by the company

At ASTARI we use passive NFC technology to make the best payment wearables possible. We challenge the standard through beautifully designed products that are easy to use due to their simplicity. We do this by making the best payment wearables of high quality, with an eye on sustainability and our impact on the world.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

192 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Customer service saved the day

I did have difficulties initially with the set up and the first ring provided, but customer services took over and efficiently resolved the issues I had, including a replacement with upgraded chip.

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

Smart ring

I've owned payment rings before so was familiar with the set up, first from Astari though. I bought the Matt black finish. Very comfortable to wear all day and looks good. My previous rings suffered from reliability, been using this one for about a month now without issue.

November 18, 2025
Unprompted review
Rated 4 out of 5 stars

Its ok normaly but doesnt work on hand…

Its ok normaly but doesnt work on hand held pay terminals from ie traders like a food wagon

November 14, 2025
Unprompted review
Astari Wearables logo

Reply from Astari Wearables

Hi Michael,

Thanks for your review and for giving Astari a try! We’re glad to hear the ring works well in most cases, but we understand how it can be frustrating when it doesn’t register with handheld terminals, like those used by food wagons or market traders.

It should work there too, so we’d love to help get that sorted for you. These terminals often have smaller or slightly hidden NFC sensors, so correct positioning is key. Make sure to hold the ring flat and parallel to the contactless logo. We’ve made a simple guide with tips and demos: astariwearables.com/how-to-pay

If that doesn’t solve it, feel free to drop our team a quick email at support@astariwearables.com. We’ll be happy to walk you through it and help improve your experience.

Rated 5 out of 5 stars

EXCELLENT SUPPORT

I am extremely satisfied with this special company that is entirely dedicated to customer satisfaction. To summarise my experience in a few words, I wrote to Astari's customer support to report a defect in my gold ring, a very kind employee immediately passed the problem on to the manager, Mike that offered me several solutions, I was positively impressed by this impeccable way to resolve the situation as soon as possibile, i Fever need an item to speed up I know for sure which company i world turn to
a company that has such human resources is to be considered excellent. In my case, they were the ultimate in dedication.

I wish this wonderful company every success.

Thank you.

Antonio

November 11, 2025
Unprompted review
Rated 5 out of 5 stars

Ordered a ring for my wife from…

Ordered a ring for my wife from tapster, following order and before delivery had some questions. Sent at least 6 emails which nobody responded to , went on FB group and saw everyone else saying no support from Tapster. Cancelled and returned the ring and bought from Astari . All worked fine , no issues

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Very good

I got the ring because Apple Pay stopped working on my phone and it was annoying having to get my card out my wallet. The ring works perfectly - as good as the bank card without the inconvenience

October 30, 2025
Unprompted review
Rated 4 out of 5 stars

The initial set up was quite difficult…

The initial set up was quite difficult because my bank was not compatible.
So I had to set up a Curve account!
But overall the Ring has been a life changer, not having to fumble into my purse looking for my debit card.

September 24, 2025
Unprompted review
Astari Wearables logo

Reply from Astari Wearables

Hi Shuk,

Thank you for your thoughtful review, we’re really glad to hear the ring has been a game changer for you in day-to-day life!

We’re sorry the initial setup was more difficult than expected due to bank compatibility. That’s definitely something we’re working hard to improve, and we appreciate your patience with the Curve workaround.

If you ever decide to pick up another Astari wearable or need help setting one up again in the future, don’t hesitate to reach out, we’d love to make the process as smooth as possible for you.

We’re thrilled you’re enjoying the convenience, and if you feel your overall experience deserves it, we’d be incredibly grateful if you’d consider updating your review to 5 stars. Every bit of feedback helps us grow and reach more people who can benefit from this technology.

Thanks again for being part of the Astari community!

Best regards,
Mike
Astari Customer Support

Rated 4 out of 5 stars

Regrettably have had to return

UPDATE- Astari have been great and very rapidly arranged refund on return of ring. I really wanted to this to work and to support but Curve have been useless. Have tried to set up account with Curve which is the only way I can use the ring as my Bank is not supported (annoyingly, neither is American Express!). Curve is useless- they cant verify my ID/complete ID check and there is no customer support apart from a support@ email address.

October 28, 2025
Unprompted review
Astari Wearables logo

Reply from Astari Wearables

Hi Gareth,

Thank you for your honest feedback, we’re really sorry to hear about your experience with Curve and the frustration it’s caused. We understand how disappointing it is when things don’t work as expected, especially when trying to get started with something new like your Astari ring.

While Curve is a great solution for many of our customers, we know their ID verification process can occasionally be a little bit slower due to the great demand they have, and we’re genuinely sorry you’ve been caught in that. That said, we’re more than happy to help liaise with their team directly to push things along if you’re open to giving it one more shot.

There are also other options available for the UK that may work better depending on your bank or wallet preferences. If you’d like to try one of those instead, please feel free to reach out, we’d be glad to walk you through the alternatives.

If you’ve decided to return the ring, we completely understand. We just want to assure you: we never charge a restocking fee, and as long as the ring is returned in its original condition, your refund will be processed in full. You can find all the return steps here: https://astariwearables.com/policies/refund-policy

That said, we’d really love a chance to turn this around for you, if you’re willing. Just drop us a message at support@astariwearables.com and we’ll do everything we can to make this right, whether that’s helping with Curve, offering alternatives, or getting your refund sorted quickly.

Thanks again for your feedback, it genuinely helps us improve.

Best regards,
Astari Customer Support

Rated 5 out of 5 stars

Brilliant

Looks great, paired easily with Curve bank as already set up as already use another brand in a different colour. Easy to use. Love seeing cashiers faces when I use it. Lightweight too. Good communication. Highly recommend

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

I have been very impressed by my Atari…

I have been very impressed by my Atari ring so far. Easy to set up when you follow
The step by step instructions. A pleasure to use. I use mine while out for trips on my motorcycle. I don’t need to take pockets full of wallets and cards etc. Great product.

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

Works every time, so easy

I've had the Astari ring for a few months now, and it's just insanely useful.
Works every time for point of sale payments, with no issues.
It also works on the London Underground for tapping in & out.
Some shop assistants are surprised, which is always fun and a conversation starter.
I don't even need to have my phone or wallet with me!
I can't recommend this enough.

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Astari wearables they are a better way…

Astari wearables they are a better way to pay when shopping wallets and payment cards easy and fast payments your payments show on your phone.
For me money is a thing of the past as many know watches and phones can make payments but a flat battery and you have use cards wearables don’t have batteries.Recommend these.

October 17, 2025
Unprompted review

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