Astari Wearables Reviews 192

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 135 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for its convenience, making payments easy and fast without needing a phone or wallet. Many highlight the product's quality, noting its durability and stylish design, with some appreciating its water resistance and ceramic material that prevents scratches. The customer service is often described as excellent, with people commending the team for being helpful, quick, and effective in resolving issues. Reviewers also find the user experience to be seamless and enjoyable, often sparking curiosity and conversation when used in public. However, some customers experienced difficulties with the initial setup process, finding it fiddly or encountering issues with ID verification and bank compatibility. A few people also reported that the payment ring occasionally failed to work at certain terminals, leading to frustration and the need to use alternative payment methods. Additionally, some reviewers expressed dissatisfaction with aspects of the payment system, such as limitations on international payments or issues with specific mobile payment integrations.

What people talk about most

Product

Reviewers mention positive feedback about product, with many expressing delight and satisfaction with the... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the convenience and ease... See more

Payment

Users describe ambiguous interactions with payment, with many finding the payment ring convenient and a... See more

Quality

Consumers find quality to be positive, with many describing the rings as excellent, stylish, and working... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the excellent, faultless, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

UPDATE- Astari have been great and very rapidly arranged refund on return of ring. I really wanted to this to work and to support but Curve have been useless. Have tried to set up account with Curve w... See more

Company replied

Rated 5 out of 5 stars

Very straightforward order, ring sizer received quickly and once size confirmed, actual ring also received quickly. Set up a bit fiddly, but once done, all great! Enjoying surprising shop staff: one... See more

Company replied

Rated 5 out of 5 stars

I'm not the type to write reviews unless I have an awful experience. But today is the day I leave a positive review for once. I've been using the Astari black ceramic ring for about 8 months now.... See more

Rated 5 out of 5 stars

I absolutely love my Astari payment ring. It took a while to arrive as it was shipped from America, and the technical setup took a minute to figure out, but once it was done it worked flawlessly. M... See more

Company replied


Company details

  1. Jewellery Manufacturer
  2. Electronics Accessories Wholesaler
  3. Payment Service

Written by the company

At ASTARI we use passive NFC technology to make the best payment wearables possible. We challenge the standard through beautifully designed products that are easy to use due to their simplicity. We do this by making the best payment wearables of high quality, with an eye on sustainability and our impact on the world.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

192 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Astari Money Ring

I was told and showed this Astari ring while on holiday, I ordered my ring there and then! There was a minor delay in shipping no fault of Astari and they kept me well informed of what’s going on. Once receiving the ring tbh I did have a few tech issues setting it up but that may if been partly me, but I got back in touch with Astari and they was 100% there to help and surpport me through my issues, I did get it sorted in the end and the ring is so good. I would recommend the ring and rest assured Astari is there to sort out and help with any issues and what’s more you are not waiting ages for replays from them, they are very good and quick to get back to you if you was to need there help. Thank you Astari 👍

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Superb in every way.

Superb in every way.
Can add multiple cards into the app and load any of them onto the ring simply!
Wow, brilliant!
Got great support to help sort the order.
When delivered, I setup and used in literally 5 minutes!

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

The wearable work flawless

The wearable work flawless, with easy set up. The support Is great ,i had a problem with the ring and contacting the support they send me a new one with no change. The only advise Is to chose the ring in metal, cause the base one Is a Little fragile. Over all great experiens.Highly recomended

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

Loving this a lot more than I thought!

I genuinely love this ring so much - I bought it as a 'Just-in-case I forget my phone' but to be honest I just use it instead because it's always there and I don't have to get anything out. Can definitely see this being a great gift for someone too. I also love the design.

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

Simply amazing

The ring is fabulous! It works beautifully: exactly like you'd hope it would, and set-up was extremely simple. Delivery was fast and the level of customer service from Mike at Astari is what every company should aspire to. A brilliant experience from start to finish.

August 27, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you so much.

Thank you so much.
The ring, (gold) is perfect. It is beautifully finished and is less bulky than it appears in one or two of your promotional photos so, for me, that was even more of a surprise. Your customer service was excellent too: keeping me up-to-date with every aspect of the delivery.
I would happily (and already have) recommended you to other potential customers, my local Indian Restaurant being one. P.s. Greatly appreciate your donations to your Wildlife charity.
Much blessings to you all, Stuart, UK.

August 23, 2025
Unprompted review
Rated 1 out of 5 stars

Waited so long for the item to turn up…

Waited so long for the item to turn up and when it did it didn't work. I bank with the largest and most popular digital bank but it wasn't compatible. Had to go to CURVE and that also didn't work. Will be seeking a refund. Not worth the money or the grief.

August 22, 2025
Unprompted review
Astari Wearables logo

Reply from Astari Wearables

Hi Rupert,

Thank you for your feedback, and we’re really sorry to hear about your experience so far.

We understand how frustrating this must have been. Just to clarify, our wearables only work directly with the banks listed on our supported banks page, and unfortunately, not all digital banks are included yet. For this reason, Curve is often a great alternative, as it allows you to connect a wider range of cards to your wearable.

We haven’t seen any support email from you yet, so if you’re open to it, we’d love the chance to help get Curve working for you. It’s very likely we can still get things resolved for you.

Please don’t hesitate to reach out—happy to assist however we can.

Best regards,
Astari Customer Support

Rated 3 out of 5 stars

I finally got the ring after a very…

I finally got the ring after a very long delivery process and lack of proper tracking But I must say that the ring is very good and will be handy in th future you just need to sort out your logistics and that would mean a perfect experience

August 14, 2025
Unprompted review
Astari Wearables logo

Reply from Astari Wearables

Hi John,

Thanks so much for sharing your thoughts. We’re really sorry to hear about the long delivery time and the lack of proper tracking—logistics delays can be incredibly frustrating, and we completely understand how that impacted your experience.

That said, we’re thrilled to hear you’re happy with the ring itself and that it’ll be a useful tool for you going forward. We’re actively working on improving our shipping and tracking systems, especially after feedback like yours.

If you feel the product and overall value made up for the initial delay, we’d be very grateful if you’d consider updating your review to 4 or even 5 stars. It makes a big difference for a growing brand like ours, and helps us keep improving.

Thanks again for your patience, and enjoy your new wearable!

Best regards,
Mike
Astari Customer Support

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