Astari Wearables Reviews 194

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 135 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for its convenience, making payments easy and fast without needing a phone or wallet. Many highlight the product's quality, noting its durability and stylish design, with some appreciating its water resistance and ceramic material that prevents scratches. The customer service is often described as excellent, with people commending the team for being helpful, quick, and effective in resolving issues. Reviewers also find the user experience to be seamless and enjoyable, often sparking curiosity and conversation when used in public. However, some customers experienced difficulties with the initial setup process, finding it fiddly or encountering issues with ID verification and bank compatibility. A few people also reported that the payment ring occasionally failed to work at certain terminals, leading to frustration and the need to use alternative payment methods. Additionally, some reviewers expressed dissatisfaction with aspects of the payment system, such as limitations on international payments or issues with specific mobile payment integrations.

What people talk about most

Product

Reviewers mention positive feedback about product, with many expressing delight and satisfaction with the... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the convenience and ease... See more

Payment

Users describe ambiguous interactions with payment, with many finding the payment ring convenient and a... See more

Quality

Consumers find quality to be positive, with many describing the rings as excellent, stylish, and working... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the excellent, faultless, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

UPDATE- Astari have been great and very rapidly arranged refund on return of ring. I really wanted to this to work and to support but Curve have been useless. Have tried to set up account with Curve w... See more

Company replied

Rated 5 out of 5 stars

Very straightforward order, ring sizer received quickly and once size confirmed, actual ring also received quickly. Set up a bit fiddly, but once done, all great! Enjoying surprising shop staff: one... See more

Company replied

Rated 5 out of 5 stars

I'm not the type to write reviews unless I have an awful experience. But today is the day I leave a positive review for once. I've been using the Astari black ceramic ring for about 8 months now.... See more

Rated 5 out of 5 stars

I absolutely love my Astari payment ring. It took a while to arrive as it was shipped from America, and the technical setup took a minute to figure out, but once it was done it worked flawlessly. M... See more

Company replied


Company details

  1. Jewellery Manufacturer
  2. Electronics Accessories Wholesaler
  3. Payment Service

Written by the company

At ASTARI we use passive NFC technology to make the best payment wearables possible. We challenge the standard through beautifully designed products that are easy to use due to their simplicity. We do this by making the best payment wearables of high quality, with an eye on sustainability and our impact on the world.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

194 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

I finally got the ring after a very…

I finally got the ring after a very long delivery process and lack of proper tracking But I must say that the ring is very good and will be handy in th future you just need to sort out your logistics and that would mean a perfect experience

August 14, 2025
Unprompted review
Astari Wearables logo

Reply from Astari Wearables

Hi John,

Thanks so much for sharing your thoughts. We’re really sorry to hear about the long delivery time and the lack of proper tracking—logistics delays can be incredibly frustrating, and we completely understand how that impacted your experience.

That said, we’re thrilled to hear you’re happy with the ring itself and that it’ll be a useful tool for you going forward. We’re actively working on improving our shipping and tracking systems, especially after feedback like yours.

If you feel the product and overall value made up for the initial delay, we’d be very grateful if you’d consider updating your review to 4 or even 5 stars. It makes a big difference for a growing brand like ours, and helps us keep improving.

Thanks again for your patience, and enjoy your new wearable!

Best regards,
Mike
Astari Customer Support

Rated 5 out of 5 stars

No issues whatsoever

No issues whatsoever. Installation was super easy, and it connects securely everywhere - even to street vending machines. The overall design and matt colour scream quality. Way better than the one I had before from another company. Funny, that this technology still turns heads :-)

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

I absolutely LOVE my new Astari ring

I absolutely LOVE my new Astari ring! The service received has been excellent. So convenient to use and a gorgeous ring also. A couple of minor tech issues getting it set up but once done it has worked really well. Lots of surprised looks when I use it in the shops :)

August 14, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant - works and fits perfectly

I have been watching the market for payment wearables for some time - the Astari ring is great. A one off fee a little bit of set up and I was flying. Initially just a couple of declines but that was as I had not visually verified (passport and selfie) so that was down to me - works fine now
Yet to test abroad and the limits for use abroad seem a little low for the 'free' plan level

Astari - please make a fitness ring that links to apple activity rings and that would be fantastic

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

Ordered and item was delivered

Ordered and item was delivered. The delivery went okay but it does take time, one suggestion for better service would be shorter delivery time. Item order was in perfect condition and ring looked good, only issue with ring is that it is a very thin band. A wider band should be added for customers as the thin band doesn't look right on larger hands. Setting up ring is perfectly straight forward following by instructions. PLEASE NOTE. THIS RING DOESN'T WORK WITH SAMSUNG PAY PLUS. it only works with standard samsung wallet. So if you already have a curve account using a samsung pay plus card. All you need to do is close curve account and open a new curve account, you will then automatically be assigned a digital curve card and will then be able to link and setup everything.

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

Great gadget for paying

My ring arrived fairly quickly. After reading the reviews I was a little worried about setting it up, but no it was simple I did download curve before receiving my ring and setting up took about 5 minutes thank you I am enjoying using and wearing my Astari ring.

July 29, 2025
Unprompted review
Rated 5 out of 5 stars

Get one NOW!!

Just got an Astari ring for my birthday and I have to say it's one of the best presents ever. Easy to set up once you download and set up a curve account and the Manage-mii app. Started using it the next day. No problems. Get one now

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

Love my wearable wrist band…

Love my wearable wrist band…

Very handy to use so you don’t have to keep your card close..
Also, I had excellent customer service when I had a bit of a problem, which was sorted without question very quickly.
I recommend this.

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect

Its been 4 weeks and ive been waiting for my ring and its been delayed so much im not impressed with the wait time and wasnt informed that i had to wait this long but i really do want to try it out its just sad that ive had to wait quite some time.
After some time ive received the product worked seem lessly and very impressed with the feature

July 1, 2025
Unprompted review
Astari Wearables logo

Reply from Astari Wearables

Hi Shahjahan,

Thanks for your feedback, and we’re truly sorry again for the long wait you experienced. We understand how frustrating that must’ve been, especially when you were excited to try out your wearable.

At the time, the longer delivery window was noted on the product page, but it’s possible this wasn’t as clear as it should have been—we’ll definitely work on making that more visible going forward.

We hope the ring has arrived safely now, and that the setup and payments have been going smoothly since. If you’re enjoying the experience, we’d really appreciate it if you’d consider updating your review to reflect that. It would mean a lot to us, and helps ensure others give it a fair try too.

Thanks again for your patience—enjoy your Astari wearable!

Best regards,
Jelle
Astari Customer Support

Rated 5 out of 5 stars

A great product

Received my ring yesterday and found the connection process pretty easy .
Used the ring for the first time today and like anything new in the technology world you wonder is it going to work, and yes it worked without any issues, and so much more convenient that having to get my card out. So overall impressions are very positive and I am glad I purchased it.

July 27, 2025
Unprompted review
Rated 5 out of 5 stars

Simple to set up, effortless to use

I love how easy it was to set up my Astari Atlantis wearable device. The 'manager' app makes everything simple and once complete then the ring is ready to use.
Now I don't need to take my wallet or phone with me when I need to pay for my snacks in the garage or drinks at the bar, and I've even had a few comments about how convenient it looks to simply place my hand on a contactless receiver instead of having to dig a card out of my pocket!!
.
I never thought I'd need something like this ring until I went ahead and tried it, but now I wonder how I ever got by without it!!

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

🌟🌟🌟🌟🌟 Absolutely brilliant

🌟🌟🌟🌟🌟 Absolutely brilliant – the smartest way to pay!

I’ve been using the ASTARI Ring since the beginning of the year and honestly, I’m absolutely thrilled! Finally, a gadget that works flawlessly in everyday life and makes paying feel futuristic and fun. Whether I’m at the supermarket, McDonald’s, or the gas station – a simple wave of the hand, and the payment is done. No phone, no card – just pure convenience.

What I love most: people often think I’ve got a chip implanted – but nope, it’s just the ring. We’ve tested it while traveling across Florida, Washington, Mallorca, Switzerland, England, and all over Germany – and everywhere we got the same reaction: wide eyes, curiosity, and genuine amazement.

I’m honestly surprised more people aren’t using this technology already. It’s secure, stylish, easy to use – and always a great conversation starter.

Huge thanks to the ASTARI team – you’ve created something truly outstanding! I’ll definitely keep spreading the word to everyone who’s amazed when they see it in action.

Guido

July 24, 2025
Unprompted review
Rated 4 out of 5 stars

Ultimately a very good product.

Ultimately this is a good product. However there are some teething problems that took a week to resolve, due to being passed between the two software companies required to allow use for the Astari wearable. You need to download both Curve and Mii, neither worked and only allow partial account completion. I immediately raise a ticket with both. To be fair Mii respond fairly quickly. Their answer did not resolve. Their response to my update was to contact Curve. Curve are useless and did not respond within 4 days. I then cancelled my Curve account, only for them to respond saying my account was cancelled and this was probably the reason why it wasn’t working! Anyways. All I will say to Astari is a chain is only as strong as its weakest link. You should really consider finding a new partner because Curve are not doing your brand any favours. Go check their Trust Pilot reviews for yourself.
Suffice to say, I reinstalled Curve and finally got a new account to work (without their “support”)!
UPDATE 23RD JULY 2025
Dear Astari team, I genuinely would like to positively reevaluate my feedback, however my UX has gotten worse. It appears that Curve have taken it upon themselves (4 days ago) to give all of the cards on my account a zero spend limit. To be clear, there is nothing wrong with my accounts when using the cards directly. So for reasons unknown and not at all malicious, I am now back to a product that I cannot use due to your partner. I have raised a ticket. Lets see how this goes!
UPDATE 28th JULY 2025

I'm pleased to advise that the issues with Curve are currently resolved. Both of my Astari products are working as they should, and are meeting expectations. Astari wearables not only provide convenience but also give an additional layer of personal security. There is no more taking out a phones or cards, payments can be made discreetly and imo this is a highly valuable selling point.
Thank you Asatri team!

July 9, 2025
Unprompted review
Astari Wearables logo

Reply from Astari Wearables

Hi Mister S,

Thank you for taking the time to leave such a thorough review. We’re really glad to hear that you ultimately found our product to be a good one, even after a challenging setup experience. We truly appreciate your persistence and understand how frustrating it must have been to be caught between two support systems.

You’ve made a very valid point—when we work with partners like Curve and Manage Mii, any issues on their side can reflect on us too, and we take that seriously. We’ve already escalated concerns like yours directly to Curve, and we’re actively pushing for improvements to ensure smoother experiences for our users.

We’re genuinely grateful you stuck with it, and we’re so glad to hear you managed to get everything working in the end. If you now feel the product lives up to expectations, we’d be incredibly thankful if you’d consider updating your review to 5 stars, since the feedback is mostly for the other companies and not really reflecting on our team—it would mean a lot to our small team and help more people discover Astari wearables.

Thanks again for your honesty and perseverance!

Best regards,
Astari Customer Support Team

Rated 5 out of 5 stars

Excellent Product

Very straightforward purchasing and set up. Have used my Astari ring on numerous occasions with no problems at all.

July 16, 2025
Unprompted review
Rated 4 out of 5 stars

Difficult setting up

It took me a while and a few trips to Google to set up with the app, but now I love it

July 1, 2025
Unprompted review
Astari Wearables logo

Reply from Astari Wearables

Hi Pat,

Thanks so much for your review! We’re really glad to hear you’re enjoying your wearable now—it’s great to know it was worth the effort in the end. That said, we’re sorry the setup wasn’t smoother from the start. Just to check—did you happen to see our setup instruction video? It’s designed to make the process much easy and quick.

We’re always working to improve our support materials, so your feedback is super helpful. If you have a moment, we’d really appreciate it if you could consider updating your review to 5 stars, now that everything’s up and running. It really helps us grow and reach more people who might love the product as much as you do.

Thanks again, and enjoy your Astari wearable!

Best regards, Team Astari

Rated 5 out of 5 stars

Just follow the instructions...

If you follow the instructions it takes about 5 mins to set this up successfully and have it paired to a UK bank [Starling Bank in my case]. Comfortable to wear and easy to use it's not failed any transactions yet and I don't expect it too. Very Happy.

July 10, 2025
Unprompted review

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