Astari Wearables Reviews 194

The service is ok.
Questions and mails are being answered quickly.

Simple to size, simple to set up and simple to use. What's not to like?

I’m a very happy user of the ring so far. I use it with the Curve app almost every day. It’s a great product for me. Wishing you all the best!
Thanks.

Fabulous end to end service and the ring works faultlessly.

Having used the ring sizer option my Astari ring arrived fairly promptly. The fit is ideal. Set up does involve three apps, one for the ring, one for the payment system and your own bank app. Ten minutes to set up. Having set it up I have used the ring for payment most days and it works seamlessly. I can also vouch for the ring’s toughness and water resistance having accidentally put it through a sports wash (30 mins) in the pocket of my gym gear.

My ring impresses everyone. what a gadget to have. I am really happy with how convenient it is to use.

I'm not the type to write reviews unless I have an awful experience. But today is the day I leave a positive review for once.

I've been using the Astari black ceramic ring for about 8 months now. No battery charging, no confirmation needed on my phone and it's waterproof.

Only thing I wish Astari had is their own payment app similar to curve. Where the master ring is linked to but can add separate rings with set payments limit for kids or partner. If anyone has used mclear payments rings you'd understand. I'd pay a monthly fee for it

I've had the Astari ring a few days now. Absolutely love it. The set up via curve and mii apps was so easy. Just follow the steps. Worked first time perfectly. The ring is very stylish, the fit was spot on. I cannot fault it in any way. Having money taken from your account directly is much better than having a reload funds all the time.
Thanks Astari
I lost my ring, contacted support. They answered within 2 hours. Gave me all the information I needed. Luckily I found it. Reinstalled the ring and it worked again first time. Can't fault the company or the product. Thanks again.

From buying to wearing and using it.. perfect !
I had a little issue as it didn’t work at first and i contacted the after sales department. They were extremely friendly and helpful and the issue (something I forgot to do) was resolved straight away.
Now, I use it everywhere and it works perfectly fine.
Thank you Astari

This is not a view of the product as I’m yet to receive it, more so the Company and their organisation. I ordered one of the metal rings back in March as part of the Pre-order deal with the initial proposed delivery date being the end of April, and we were told everything was on track. However around the 17th April we were told that the colour wasn’t right so they need to delay things, up to 25th June (a bit more than the stated 6 weeks). We’re now being told that they are expected to be delivered to them by the end of June. And they’ll need to inspect the items, the is no timeline for shipping. Looking on the website, there is a shipping date of around the middle of July. My frustration here is the lack of clarity and the shifting of the goalposts. Surely before putting an item on sale you would check that it works and get a sample. Lack of foresight at its finest

Update: Finally got a ring (I had initially cancelled the order and reordered just over a week ago, the initial purchased brushed colour is still not available). Connecting the ring to the phone is simple. Problem is, that’s where it stops, the curve card cannot be added to the ring as it is constantly telling you the card details are incorrect (they’re not), Curve have a lead time of 3 working days before responding and Astari have 1 working day.

Just had good feedback from astari. Very helpful and caring and I regret what I previously said. I'm looking forward to purchasing the gold ring.

Fantastic payment ring! Bought this as a gift for my husband, and he absolutely loves it. It's quite the conversation starter at the pub---everyone thinks it's so cool.

HI, I received my ring a couple of days back: the delivery was faster than forecasted, the ring set up with my curve account as easy as it is explained on the site.
Tried to pay with it but didn't work. Contacted customers support, the reply was fast, we exchange a few time, I did one last thing on my app and can't wait to finish work to see if the problem is solved.
Even if it isn't, their customers service is friendly and efficiant. you are not left waiting ..
Thank you Astari

Hi, this is my second purchase here. I've been wearing my first ring for two months now. Everything's perfect. Thanks to Astari!

Excellent customer service
Quick delivery time
Easy to connect to my iPhone but the second connection to connect my card took a while … got to 25% then failed a few times but eventually got there.
I’ve used my payment ring around 10 times now not one issue.
Would highly recommend

Communication is excellent,waiting for my ring so will let you know when all is finished

It was simple, the fact the option for getting a ring sizer if your unsure is great. Support is really simple and letting me know what the status of the particular size was e.g it was out of stock due to demand. But you gave me an ETA of when it should be back and sent. Class customer service and the set up was really straightforward. I would recommend to anyone who is looking for a wearable payment accessory.

Very easy process to order. Didn't know my size so had to order a ring sizer which was delivered promptly. After that it was as easy as sending an email to confirm the size and within a few days received it. Very easy to link a card to the app and set up the ring to your phone. Looks smart and works just as intended.

Absolutely love my Astari ring! I've been using it for a couple of weeks now and it's so easy and convenient!
I had an issue with my initial ring and got in contact with Astari customer services, and spoke with Mike, who talked me through fault finding and then processed a replacement. Mike was absolutely fantastic from my first contact, to taking me through the replacement process and advising of time frames and checking my new ring worked perfectly. I am not marking down a star because of the fautly ring, as that's life and these things happen, but it's how it's dealt with that's important and that was 5 star and the ring has continued to be 5 star. I get so many remarks of 'wow! how did you do that?!' When I go to pay! Thanks Astari - and particularly Mike!

One of the coolest item I own ring... fits perfectly. and no more fumbling for my phone or card for contactless..highly recommended..cheers