Astari Wearables Reviews 194

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 135 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for its convenience, making payments easy and fast without needing a phone or wallet. Many highlight the product's quality, noting its durability and stylish design, with some appreciating its water resistance and ceramic material that prevents scratches. The customer service is often described as excellent, with people commending the team for being helpful, quick, and effective in resolving issues. Reviewers also find the user experience to be seamless and enjoyable, often sparking curiosity and conversation when used in public. However, some customers experienced difficulties with the initial setup process, finding it fiddly or encountering issues with ID verification and bank compatibility. A few people also reported that the payment ring occasionally failed to work at certain terminals, leading to frustration and the need to use alternative payment methods. Additionally, some reviewers expressed dissatisfaction with aspects of the payment system, such as limitations on international payments or issues with specific mobile payment integrations.

What people talk about most

Product

Reviewers mention positive feedback about product, with many expressing delight and satisfaction with the... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the convenience and ease... See more

Payment

Users describe ambiguous interactions with payment, with many finding the payment ring convenient and a... See more

Quality

Consumers find quality to be positive, with many describing the rings as excellent, stylish, and working... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the excellent, faultless, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

UPDATE- Astari have been great and very rapidly arranged refund on return of ring. I really wanted to this to work and to support but Curve have been useless. Have tried to set up account with Curve w... See more

Company replied

Rated 5 out of 5 stars

Very straightforward order, ring sizer received quickly and once size confirmed, actual ring also received quickly. Set up a bit fiddly, but once done, all great! Enjoying surprising shop staff: one... See more

Company replied

Rated 5 out of 5 stars

I'm not the type to write reviews unless I have an awful experience. But today is the day I leave a positive review for once. I've been using the Astari black ceramic ring for about 8 months now.... See more

Rated 5 out of 5 stars

I absolutely love my Astari payment ring. It took a while to arrive as it was shipped from America, and the technical setup took a minute to figure out, but once it was done it worked flawlessly. M... See more

Company replied


Company details

  1. Jewellery Manufacturer
  2. Electronics Accessories Wholesaler
  3. Payment Service

Written by the company

At ASTARI we use passive NFC technology to make the best payment wearables possible. We challenge the standard through beautifully designed products that are easy to use due to their simplicity. We do this by making the best payment wearables of high quality, with an eye on sustainability and our impact on the world.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

194 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent I wanted to get a ring to…

Excellent I wanted to get a ring to make easy payments as I have shaky hands. It’s a faff getting cards out of wallet or even having to make two quick presses on iPhone or even my Apple Watch now. It may not have been designed as accessibility aid but it’s perfect. The slim design is also better as it doesn’t stick out n smaller hands my ring size is 8. Highly recommend

April 24, 2025
Unprompted review
Rated 5 out of 5 stars

Easy to use, works flawlessly

Redoing my previous review as I've switched over to the ceramic ring. The ring is comfortable to wear, waterproof so you don't have to take it off constantly for washing etc. It looks nice and works basically as described. Makes everything a lot more easy when it comes to paying. No more fumbling around akwardly with a smartwatch or phone. Not to mention it will raise some eyebrows and have people curious too asking you about it. The multiple delays on the metal rings are still frustrating however when it comes to the ceramic ring they have a consistent well made product, not to mention they are transparent in their updates on the metal rings. So it's safe to say that when the metal rings are finished you can be sure that those will be just as easy to use and comfortable to wear as the ceramic ring.

April 19, 2025
Unprompted review
Rated 5 out of 5 stars

Optimal

Very nice device, not very bulky but very effective and functional. Excellent material. The ring is immediately recognized by any device. Excellent.

April 16, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent after sales service

Excellent after sales service I would highly recommend. I have purchased the black ring and will be ordering the silver one as soon as it is available
R Griffiths

April 7, 2025
Unprompted review
Rated 5 out of 5 stars

Easy To Use, Recommend 100%

I now have the holy trinity of Astari products; the ring, bracelet and key fob so I'm covered in all eventualities. The ring is my main go to and works in 95% of the time, and the bracelet is used as a backup. The key fob is always there as a backup whenever I leave the house without the other two and it is a great comfort to know I always have access to funds even without a phone.

Setting up all of the devices was a piece of cake and linking to a Curve account means thst they are a God send when being used abroad as I benefit from no currency exchange fees.

I 100% recommend Astari to anyone who wants the freedom to pay without having to carry a wallet full of cash or cards.

April 6, 2025
Unprompted review
Rated 5 out of 5 stars

The payment future on your finger.

The payment future on your finger.
Had the ring for 4 months now and use it nearly every day without any problems.
I still find it funny when you pay with the ring and you get a very confused look on the sales persons face of “how did you do that!” Very much like when I first saw the Astari ring in action.
Going to Spain so will test the ring out there having set up my Spanish bank card on the ring.
I don’t use the watch or phone to pay for anything now.
Travel light travel smart 😉
The only down side is they have just brought out a gold and silver version of the ring so I may have to upgrade - dam you Astari !!!

March 23, 2025
Unprompted review
Rated 5 out of 5 stars

I have a black ring from Astari and…

I have a black ring from Astari and that has been working great. Few times I have actually really forgot my wallet and the ring has saved the day in a shop :-)

Now I am exited to get the new golden ring, which is perfect to look like wedding ring.

March 2, 2025
Unprompted review
Rated 5 out of 5 stars

Just ordered my second Astari-ring

Just ordered my second Astari-ring, a silver brushed one this time. Have been using my first ring for over a year, looks good, solid quality - no more cards or wallet,it works flawlessly! Great customer service as well.

February 28, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful products

Wonderful products. I've got a payment ring and it work very well. The customer service is great. I wanted to change my ring size and no problem.

January 21, 2025
Unprompted review
Rated 5 out of 5 stars

I purchased the bracelet and was…very happy

I purchased the bracelet and was pleased with the price and it arrived very fast, I had some questions on how to set up the bracelet I sent an Email to Astari Wearables and within a few hours I got a reply which fixed my problem, a very efficient customer service and very pleasant communication would recommend without doubt . Thanks Mike

January 20, 2025
Unprompted review
Rated 5 out of 5 stars

I ordered the contactless bracelet but…

I ordered the contactless bracelet but sadly a mix up with sizing. I contacted Astari by email and a guy came back to me very quickly (Mike). Sorted out a return and replacement in super quick time and the new one arrived in time for my holiday.
It's super quick to set up. I had it up and running within about 2 minutes.
Great quality item and perfect customer service.

January 17, 2025
Unprompted review
Rated 5 out of 5 stars

I've had the ring for almost half a…

I've had the ring for almost half a year now and use it every day. It has never let me down. Payment is quick and uncomplicated. Setting it up is also easy and clear. I can only recommend the ring and I'm sure the bracelet and keyring are just as great to use.

January 11, 2025
Unprompted review
Rated 5 out of 5 stars

Astari ring already for a year

I ordered my ring already a year ago and just did the same for my wife for a holiday gift. The first signs are that she will love it. It is indeed a fairly complex set-up involving two apps and the ordering of a credit/payment card from Curve. However, I echo the other comments here in that the instructions are clear and the Astari people are working hard to provide personal support and answer all forms of questions. I had to work a few bugs out, but now my payment ring is rarely declined, and I have used it routinely in Europe but also while traveling from Hong Kong to California. The only problem I have had is sharing pints with my buddies, who now always encourage my to 'do the ring thing' again to avoid paying.. ;)

January 1, 2025
Unprompted review
Rated 5 out of 5 stars

Bought as a gift for my husband

Bought as a gift for my husband. He hasn't took it off. It fits him well, he said he knocked it and it's absolutely fine no marks. He's even done the dishes wearing it with no issues. He hasn't had any problems using it to pay all the transactions have gone through fine and he gets a text straight to his phone after. He's a very happy customer.

December 25, 2024
Unprompted review
Rated 5 out of 5 stars

Initially a problem but excellent customer service sorted it out!

I purchased an Astari ring when my previous ring (different company) was withdrawn from service (I had been successfully using it for years).
It arrived quite quickly and I it set it all up as instructed and it worked seamlessly - for a few weeks! Then it got consistently declined. Which really made me wary of using it to the point I stopped even trying.

I emailed Astari - and to my surprise - got a response back the same day! I went through all the various things requested but to no avail.

Then they asked if they could contact the bank (Curve) - and then it was discovered that I hadn't completed the verification process with the bank! (NOTHING on their App informed me of this!).

But I completed it and the ring was up and working again in an hour!

This issue was NOT with Astari but with the bank. The ring is now working really well and in many way, is far superior to the one I was using previously!

In conclusion, the ring is really good and does 'exactly what it says on the tin'!
To add to that, their customer service has undoubtedly been first class - not something you can say too often these days!

December 27, 2024
Unprompted review
Rated 5 out of 5 stars

Astari best Payment Ring

As most reviews say it can be a bit tricky to initial setup the ring as you have to go through 2 independent apps (Curve & Manage Mii) but the support from Astari has been 5+ Stars!
The ring is now operational and works like a dream!
Its so convenient and now my wife has one and shortly the whole family will.

December 18, 2024
Unprompted review

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