Astari Wearables Reviews 194

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 135 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for its convenience, making payments easy and fast without needing a phone or wallet. Many highlight the product's quality, noting its durability and stylish design, with some appreciating its water resistance and ceramic material that prevents scratches. The customer service is often described as excellent, with people commending the team for being helpful, quick, and effective in resolving issues. Reviewers also find the user experience to be seamless and enjoyable, often sparking curiosity and conversation when used in public. However, some customers experienced difficulties with the initial setup process, finding it fiddly or encountering issues with ID verification and bank compatibility. A few people also reported that the payment ring occasionally failed to work at certain terminals, leading to frustration and the need to use alternative payment methods. Additionally, some reviewers expressed dissatisfaction with aspects of the payment system, such as limitations on international payments or issues with specific mobile payment integrations.

What people talk about most

Product

Reviewers mention positive feedback about product, with many expressing delight and satisfaction with the... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the convenience and ease... See more

Payment

Users describe ambiguous interactions with payment, with many finding the payment ring convenient and a... See more

Quality

Consumers find quality to be positive, with many describing the rings as excellent, stylish, and working... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the excellent, faultless, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

UPDATE- Astari have been great and very rapidly arranged refund on return of ring. I really wanted to this to work and to support but Curve have been useless. Have tried to set up account with Curve w... See more

Company replied

Rated 5 out of 5 stars

Very straightforward order, ring sizer received quickly and once size confirmed, actual ring also received quickly. Set up a bit fiddly, but once done, all great! Enjoying surprising shop staff: one... See more

Company replied

Rated 5 out of 5 stars

I'm not the type to write reviews unless I have an awful experience. But today is the day I leave a positive review for once. I've been using the Astari black ceramic ring for about 8 months now.... See more

Rated 5 out of 5 stars

I absolutely love my Astari payment ring. It took a while to arrive as it was shipped from America, and the technical setup took a minute to figure out, but once it was done it worked flawlessly. M... See more

Company replied


Company details

  1. Jewellery Manufacturer
  2. Electronics Accessories Wholesaler
  3. Payment Service

Written by the company

At ASTARI we use passive NFC technology to make the best payment wearables possible. We challenge the standard through beautifully designed products that are easy to use due to their simplicity. We do this by making the best payment wearables of high quality, with an eye on sustainability and our impact on the world.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

194 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Safe and simple

I was worried by some reviews with connectivity with Samsung phones.
BUT I was very pleasantly surprised by how easy and reliable the setup was. I did order a curve card/account beforehand and setup took 10 minute (you don't need the card) and account setup was instant.
Excellent little tool especially when travelling and protecting yourself from pick pockets.
Love the fact you don't need to charge it.

December 4, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service, great product

Great customer service and would definitely recommend to anyone wanting a payment ring.
The ring is fab and sleek design, I did order a size too big at first but they was more than happy to exchange the ring for a smaller size and now fits perfect, they kept in touch throughout the process of the exchange which really put my mind at ease.
Great service
Great product
Easy to sep up, if you read the step by step instructions
Works everytime I've used it to date.
A very happy customer

November 25, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent- Exactly what I was looking for

Ring arrived days ahead of schedule. Watched the video as suggested and followed instructions to set up the device. Worked first time without any issues on my iPhone and have not had any issues using ring paying for shopping, drinks etc. Wife so impressed she has asked me to get her one too.

November 20, 2024
Unprompted review
Rated 5 out of 5 stars

Astari ring

Bought the Astari ring. Fast delivery, efficient support. Works perfectly and easy to install. Makes payment so much easier. Would definitely recommend!

September 16, 2024
Unprompted review
Show reviews in all languages. (194 reviews)

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