Asteria Fashion Reviews 110

Scam company.
Not allowed to return items on sale….everything is on sale. The gilet I bought was ‘reduced’ by a £1. £50 to £49 so should have know then
Haven’t replied to multiple emails, gilet arrived, poor poor quality, doesn’t even zip up properly. I agree with another review that’s it’s probably repackaged shein
Low lives stealing money from honest people

DO NOT ORDER!! Worst company ever. No one replied. Waste of money waste of time. I recieved one of my deliveries which ended up me being sent the wrong colour. Awful service absolute time wasters.

Ordered item on 8th January. Still not been dispatched. Emailed last week to say I haven’t received item and still no response from them

I regret not having read about this company on trustpilot before having bought something from them on Black Friday, I still haven’t received my order and they don’t answer to any of my emails/messages. I am glad that I didn’t do a big order but it’s still money lost, I’m never using this company again and I recommend the same to anyone who reads this comment.

There is no way to give zero stars - that's what I would have given. Warning to anyone considering buying from them - they are scammers, you won't get a response from them, you likely won't get whatever you tried to buy and you certainly won't get your money back. Literally don't do it.

I ordered a dress in November 2022 and it did not arrive. I have emailed several times to receive no response. I can't get my money back and I have no product... So I have essentially been robbed? Great!

DO NOT ORDER FROM THEM. THEY DON’T RESPOND TO YOU AND MAKE IT IMPOSSIBLE TO RETURN ITEMS. ITEM I RECEIVED WAS CHEAP CRAP AND NOT WORTH THE MONEY AT ALL!!!!

No reply from Customer service. !

I need to return my item as I don’t feel it looks like the pictures .

I’ve senot several email’s asking how to return and have received no reply.

They don’t value their customers.

Please reply .

AVOID - I wish I had read these reviews first.

I placed an order on 9th November, 12 working days later I receive shipping confirmation but the tracking number is wrong and does not update.

I have emailed several times with no response, I also sent a DM on Instagram and left a comment asking someone to please respond to my email - they deleted my comment.

I have now opened a dispute with Paypal.

Never ordering again from here, I should have read the reviews before, such terrible customer service and then they said that they don’t want to refund me as item was on sale

Placed order on 12th August, goods still not received, no communication from this “company” or response to my emails. Now filed an investigation with my bank. This is a scam, please avoid.

Ordered at the start of October and received the item nearly 4 weeks later, the item I ordered looks nothing like the pictures on the website, very poor quality, completely different colour and very small size! I’ve emailed multiple times about where my order was and now on how to return the gilet but no one has bothered to reply to any of my emails and I’ve even messaged on Instagram but still no response. Customer service is appalling! No where on the website says where to return to and with no reply to my emails I have no idea how to send back. I will never be buying from this site again, poor quality of clothing and rubbish customer service!

Order has not arrived and no response to queries/contact attempts

Placed an order august 25th have heard nothing since. Sent 2 emails and no response! I will never order again!

Really good website to navigate however still haven’t received my dress yet which was ordered a couple of months ago

I ordered a dress in the middle of August… got confirmation of purchase. Then nothing. It’s like they have disappeared off the face of the earth. I’ve emailed multiple times and had no response.

Don’t even know if there is a way to get my money back!

Terrible experience.

Item received so tacky and not as shown on picture.

Ignoring my emails and Instagram messages.

AVOID!!!

Poor ordered an item 26 days ago still not come and had no response from email or social media when I have tried to contact

Scam. Clothes are cheap and nasty, most of the website items are on sale and they refuse to refund sale items… go figure.

Truly disgusting business ethics! Spend your money elsewhere.

I don’t have my package I am waiting more of 2 month’s.
I don’t have any information about my package and of Instagram and email no one is answering.
I am disappointed.