Astridpedersen Reviews 193

TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Looking at 97 reviews, most reviewers were let down by their experience overall. Many customers expressed dissatisfaction with the products, citing issues with quality, discrepancies between product descriptions and actual items, and the items not working as expected. They frequently reported receiving products different from what was ordered or described, often finding them to be of lower quality or ineffective. The pricing was also a concern, with many feeling the products were overpriced for their actual value. Reviewers also encountered significant problems with their orders, including non-delivery and receiving incorrect items. The overall value for money was consistently rated poorly, as many felt they had wasted their money on ineffective or products that did not meet expectations. However, some customers were satisfied with certain products, noting improvements in skin appearance or weight loss, and appreciating the customer service they received.

What people talk about most

Product

People report negative experiences with product. Many customers express disappointment, citing that products... See more

Quality

Reviewers express widespread disappointment with product quality. Many consumers report that items, such as... See more

Price

Reviewers highlight negative aspects of price, consistently expressing that products are overpriced and a... See more

Order

Consumers express significant dissatisfaction with their orders. Many report receiving incorrect or different... See more

Value for money

Users describe negative interactions with value for money. Many consumers feel that products are a "waste of... See more

Reviews shaping this summary

Rated 2 out of 5 stars

These patches arrived on date stated, very nice smell texture of patch good. But unfortunately although using them as directed I did not lose anymore than 2lb which is the same amount if I go walking... See more

Company replied

Rated 2 out of 5 stars

Unfortunately, I appear to be allergic to the patches and after using most of the first box (9) I have had to discontinue using them. I didn’t notice any changes in my appetite or indeed my weight wh... See more

Company replied

Rated 1 out of 5 stars

If I could give less than 1 star I would, avoid at all costs. Products are not advertised correctly, they exaggerate the possible out comes should the product work! Have communicated twice and th... See more

Company replied

Rated 1 out of 5 stars

False advertisement in regards to trimpatch product stated UK based and made totally wrong. Contacted them for a full refund, told to send product back or 20% refund. Looked at sending products back p... See more

Company replied



Contact info

1.6

Bad

TrustScore 1.5 out of 5

193 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

Received item took quite a while to…

Received item took quite a while to arrive not seen any improvement yet however will continue and use up what I have not sure how long it’s supposed to take to see results .

June 27, 2025
Unprompted review
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Reply from Astridpedersen

Hi Michelle!

Thanks for your feedback. We're sorry to hear about the delay. Results can take time and vary by person, but we appreciate you giving it a proper try. Let us know if you have any questions!

Astrid Pedersen

Rated 1 out of 5 stars

ordered this amazing oil that would…

ordered this amazing oil that would take my skin back
20 years - alas it actually made it dryer so I have
reverted by to the old faithful.
It does not do as it claims - a cheap copy all the way
from china
Very cross with myself - what they say its true 'if it looks to good to be true' then it probably isn't worth touching

June 25, 2025
Unprompted review
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Reply from Astridpedersen

Hi Susie!

We sincerely apologize for your experience and greatly appreciate you bringing this to our attention. This does not reflect the high standards of service we aim to provide. Please reach out to us directly at support@astridpedersen.com— we’d love the chance to discuss this matter.

Astrid Pedersen

Rated 5 out of 5 stars

I bought their advertised ‘scratch…

I bought their advertised ‘scratch erase’ for use on minor scratches on my car.
I reiterate what others have said.
Their 100% guarantee of return if not fully satisfied is untrue.
How they can offer such diverse products, with obviously no expertise in any of them, I’m amazed they are allowed to continue to advertise.
Misrepresenting the product.
I also have taken my complaint to PayPal who are escalating my dispute.
I was first offered a 20% refund and to keep the product (advertised as a spray and arrived with a sponge not much bigger than a £2 coin!) then 30%, then 40%
I don’t want a useless product and I’m not prepared to pay the return postage to China and await confirmation of return before a full refund.
I hope others won’t trust the alleged complimentary satisfied customers.
I think they should be taken to task by the advertising standards commission.

May 27, 2025
Unprompted review
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Reply from Astridpedersen

Hi Lynda!

We’re so sorry to hear things didn’t go as expected. That’s not the kind of experience we want for our customers, and we truly appreciate you letting us know. We’d really like the opportunity to discuss this matter — please feel free to get in touch with us at support@astridpedersen.com. Thank you!

Astrid Pedersen

Rated 1 out of 5 stars

Warning - beware false advertising

Warning - beware buying anything from this company. Their products may be wrongly advertised and return policy does not clearly state you have to return goods to China at your own expense.
I received a completely different product to the spray on ScratchErase I saw advertised. I will be contacting trading standards.

July 3, 2025
Unprompted review
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Reply from Astridpedersen

Hi Carolyn!

We’re so sorry to hear things didn’t go as expected. That’s not the kind of experience we want for our customers, and we truly appreciate you letting us know. We’d really like the opportunity to discuss this matter — please feel free to get in touch with us at support@astridpedersen.com. Thank you!

Astrid Pedersen

Rated 1 out of 5 stars

WARNING!

WARNING!! Do not use this company they are completely 100% dishonest.
I have over 40 emails (to & from) them dating back to May this year. I placed an order with them & received an item that was not what I ordered. I sent the item back as requested, it was sealed & in original box. They told me to send it “Track & trace” which I did & I sent photos of the package & proof of payment for posting back to China! That cost me £18.95!
I did research & found that if I received the wrong item & it came from China I should not have to pay postage. Very long story short, I was told it’s not their policy. Yet in one of their emails from one of their employees Ian, he told me that my £18.95 had been paid to my bank on 10/6/25. It never was or has been. This is when it all came to light, fobbed off by lie after lie. What a way to run a company, 100% RIP OFF COMPANY. Nut shell, placed an order, sent an item not what I ordered, refuse to pay my postage. Unless you want the stress that I’ve gone through, do not order from this dishonest company.

May 6, 2025
Unprompted review
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Reply from Astridpedersen

Hi Paul!

We’re truly sorry to hear about your experience and appreciate you bringing it to our attention. This isn’t the level of service we strive for, and we’d love the chance to discuss this matter. Please reach out to us directly at support@astridpedersen.com— we’re here to help.

Astrid Pedersen

Rated 1 out of 5 stars

I purchased the weight loss patches

I purchased the weight loss patches
These gad no patch in middle just like a white plaster no way to peel off the backing used fir whole month
Not one pound fell off me
Then realised these are false
And did. Notthing fir me

June 1, 2025
Unprompted review
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Reply from Astridpedersen

Hi Sandie!

We’re truly sorry to hear about your experience and appreciate you bringing it to our attention. This isn’t the level of service we strive for, and we’d love the chance to discuss this matter. Please reach out to us directly at support@astridpedersen.com— we’re here to help.

Astrid Pedersen

Rated 1 out of 5 stars

Stop donot purchase!!!…

False advertisement in regards to trimpatch product stated UK based and made totally wrong. Contacted them for a full refund, told to send product back or 20% refund. Looked at sending products back prices start from £12.00. Donot buy from this company false advertisement they should be reported and shut down.

June 26, 2025
Unprompted review
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Reply from Astridpedersen

Hi Manisha!

We’re very sorry for your experience and appreciate you bringing it to our attention. This feedback helps us do better. Please reach out at support@astridpedersen.com — we’d really like the opportunity to connect with you directly.

Astrid Pedersen

Rated 1 out of 5 stars

SCAM

SCAM. Do not order from this company. I ordered 5 bottles of Glow Essence magic body oil that cost me £70. The item I received looked and was packaged the same. The item I recieved is West Month Magic oil what I can buy from Amazon for £3.99 per bottle. Absolute scam

May 30, 2025
Unprompted review
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Reply from Astridpedersen

Hi Julie!

We’re truly sorry to hear about your experience and appreciate you bringing it to our attention. This isn’t the level of service we strive for, and we’d love the chance to discuss this matter. Please reach out to us directly at support@astridpedersen.com— we’re here to help.

Astrid Pedersen

Rated 1 out of 5 stars

Sent a different product to what i…

Sent a different product to what i ordered ,Cant understand the instructions ,all written in Chinese .Very dissapointed with the company.

June 1, 2025
Unprompted review
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Reply from Astridpedersen

Hi there!

We’re really sorry to hear about your experience. That’s not what we aim for, and we’d love to discuss this matter. Please email us at support@astridpedersen.com — we’re here to help!

Astrid Pedersen

Rated 1 out of 5 stars

I thought it was too good to be true…

I thought it was too good to be true and it seems I was proved right. The tube was a reasonable size but not full, so little actual cream. Followed the instructions but there has been no improvement in my nocturia, so still wearing pads at night even after using most of the cream

June 27, 2025
Unprompted review
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Reply from Astridpedersen

Hi Kathy!

We’re truly sorry your experience didn’t meet expectations, and we appreciate you bringing it to our attention. This isn’t the level of service we strive to provide. Please reach out to us at support@astridpedersen.com — we’d value the opportunity to speak with you.

— Astrid Pedersen

Rated 5 out of 5 stars

I received the order without delay

I received the order without delay. I have just started using it so no results to report as yet but very hopeful.

June 20, 2025
Unprompted review
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Reply from Astridpedersen

Hi Lorraine!

Thank you for your feedback! 😊 We’re glad your order arrived on time and excited for you to begin your journey with the product. Wishing you great results, we’re here if you need anything! ✨

Astrid Pedersen

Rated 1 out of 5 stars

Still waiting for my body oil- money…

Still waiting for my body oil- money taken on 23 May!

June 26, 2025
Unprompted review
Astridpedersen logo

Reply from Astridpedersen

Hi Lynn!

Thank you for your feedback. We apologize for any inconvenience regarding the delivery delay. We strive to maintain consistency in our offerings. Please contact us directly at support@astridpedersen.com so we can investigate and resolve this matter promptly.

Astrid Pedersen

Rated 1 out of 5 stars

Total waste of money

Total waste of money. they will sell you products and the price will be hyper inflated. the goods are absolutely useless for what they are supposedly intended for Beware. Customer services are charming but solves nothing. SCAM SCAM SCAM

June 20, 2025
Unprompted review
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Reply from Astridpedersen

Hi JohnB!

We’re really sorry to hear about your experience. That’s not what we aim for, and we’d love to discuss this matter. Please email us at support@astridpedersen.com — we’re here to help!

Astrid Pedersen

Rated 1 out of 5 stars

TOTAL SCAM AND DECEPTION

TOTAL SCAM AND DECEPTION. PRODUCTS IN NO WAY MATCH DESCRIPTION

June 19, 2025
Unprompted review
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Reply from Astridpedersen

Hi Matth!

I'm so sorry to hear about your experience — that’s not what we want for anyone who trusts us. Thank you for speaking up. If you’re open to it, please email us at support@astridpedersen.com. We’d really like the chance to discuss this matter.

Astrid Pedersen

Rated 1 out of 5 stars

Their advert is misleading and wrong

Their advert is misleading and wrong. They show a spray being used but send a cream to be rubbed on. And the scratches remain. Their customer service people are friendly and charming, but do nothing to help. They just say that products vary. It’s a con!

June 25, 2025
Unprompted review
Astridpedersen logo

Reply from Astridpedersen

Hi Margaret!

We’re really sorry to hear about your experience. That’s not what we aim for, and we’d love to discuss this matter. Please email us at support@astridpedersen.com — we’re here to help!

Astrid Pedersen

Rated 1 out of 5 stars

False adverts and useless products

False adverts and useless products. Total scam

June 17, 2025
Unprompted review
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Reply from Astridpedersen

Hi Matt!

We’re sorry to hear this didn’t meet your expectations. We appreciate the feedback and would love a chance to discuss this matter. Please reach out at support@astridpedersen.com. Thank you!

Astrid Pedersen

Rated 5 out of 5 stars

Overall experience

The service, the goods were very good and the overall experience was excellent. Will probably order again

June 23, 2025
Unprompted review
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Reply from Astridpedersen

Hi Graham!

Thank you so much for your kind words! 😊 We're thrilled you had a great experience from start to finish. We'd love to welcome you back anytime! 💫

Astrid Pedersen

Rated 1 out of 5 stars

Absolute scammers

Sent a load of what is essentially plasters that smell of clove. When I emailed to ask why the product is so very different to the advert, I was told that the product had recently been ‘changed’ and improved. Waste of money. False advertising at its best

June 22, 2025
Unprompted review
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Reply from Astridpedersen

Hi Ruth!

We're really sorry to hear this, and I appreciate you bringing it to our attention. It’s important to us that everyone feels valued and cared for, and we clearly missed the mark. Please contact us at support@astridpedersen.com — we’d love to follow up.

Astrid Pedersen

Rated 1 out of 5 stars

Scam company

Scam company, do not believe the reviews. Recieved 2 x scratch erase, it does NOT work. Best described as a light polish and the company refused a refund, saying “expectations might vary”. Do not waste your money

June 22, 2025
Unprompted review
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Reply from Astridpedersen

Hi Linda!

We’re really sorry to hear about your experience. That’s not what we aim for, and we’d love to discuss this matter. Please email us at support@astridpedersen.com — we’re here to help!

Astrid Pedersen

Rated 1 out of 5 stars

All products from Astrid Petersen . Com

I want to warn others about my very disappointing experience with Astrid Pedersen (astridpedersen.com). I purchased several of their products, including car accessories, weight loss items, and skin tightening products, and none of them worked as advertised.

The car products were completely ineffective and felt like cheap knock-offs. The weight loss products made bold claims but delivered absolutely no results, and the skin tightening items were just as useless – no visible improvement, just empty promises.

It’s clear that the marketing is highly misleading, and I suspect many of these products are fake or extremely poor quality. I feel like I’ve wasted my money and been misled by a brand that does not live up to any of its claims.

I would strongly advise others to stay away from Astrid Pedersen. Save your money and avoid the disappointment.

June 20, 2025
Unprompted review
Astridpedersen logo

Reply from Astridpedersen

Hi Kamilla!

We’re very sorry to hear about your recent experience and want to thank you for bringing it to our attention. We strive for excellence and clearly fell short. Please reach out to us at support@astridpedersen.com so we can work to make this right.

Astrid Pedersen

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