Ateliers Auguste Reviews 764

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 149 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting the luxurious feel of the leather and the meticulous craftsmanship. Many appreciate the beautiful and elegant designs, often noting the timeless appeal and practical functionality of the bags. The online buying experience is frequently described as easy, with fast delivery and products arriving beautifully packaged and in perfect condition. Reviewers also commend the customer service for being professional, responsive, and helpful, providing timely updates and assistance. However, some customers experienced issues with delivery, citing delays and difficulties in tracking their parcels, which led to frustration. A few also noted minor quality control problems, such as uncentered clasps, scratches on hardware, or red marks on straps. Additionally, some found that certain bag descriptions regarding laptop fit were inaccurate, leading to unexpected return fees.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and... See more

Quality

Customers consistently note positive experiences with quality, highlighting the beautiful construction,... See more

Delivery service

Consumers find delivery service to be positive, with many praising the fast and speedy delivery, even for... See more

Order

Customers had positive experiences with order, praising the simple, straightforward, and flawless ordering... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The design of the mini marly has been improved upon based from the past reviews of the older design. Adding the feet and improving the lock makes the purse almost perfect. The only flaw is that the l... See more

Rated 5 out of 5 stars

Really beautiful product just as described . High quality craftsmanship I cannot fault the making of the bag and small details that keep it simple yet luxe and timeless I will buy again from the comp... See more

Rated 5 out of 5 stars

The bag (Mini Marly) is lovely. The buying experience online is easy, delivery is fast and the bag arrived beautifully packaged. My only wish is that there could be a medium Marly, just halfway bet... See more

Rated 5 out of 5 stars

Bag came in perfect condition. The color is even better in person than online "off white". The bag looks like something you would find in a high end boutique without paying ridiculous prices. Will def... See more


Company details

  1. Handbags Shop
  2. Bag Shop
  3. Fashion Accessories Store
  4. Luggage Store

Written by the company

[EN] Ateliers Auguste is a Paris-based brand dedicated to crafting refined leather bags and small leather goods. Each piece is meticulously handmade in Italy by highly skilled artisans using only the finest quality leathers // [FR] Ateliers Auguste est une maison parisienne animée par l’amour du cuir et du bel ouvrage. Nos sacs et articles de petite maroquinerie sont façonnés à la main en Italie par des artisans passionnés, qui perpétuent un savoir-faire d’exception. Chaque création raconte une histoire de matières nobles, de gestes précis et d’élégance intemporelle.


Contact info

4.8

Excellent

TrustScore 5 out of 5

764 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Bought 2 and both same issue

Bought 2 and both same issue. Slight “dryness” of the leather at the handles that look prone to peeling or cracking soon. Not as perfect as expected.

June 22, 2025
Unprompted review
Rated 5 out of 5 stars

High Quality French Design Bags!

Lovely product designs and information detail, easy to navigate the website and checkout. Order and delivery communications are excellent. I was very happy with my purchase, great quality and value for money. I will definitely purchase again, and highly recommend!

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

Impressed

It took only days to receive my bag. The packaging was impeccable and the bag is Quality all around. The leather is soft, structured and beautiful. I am a customer for life. Can't wait to purchase another bag!

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely striking bag

Absolutely striking bag and lovely tan color.This is my fourth Marly and the new opening technique is excellent.Well done.

June 11, 2025
Unprompted review
Rated 4 out of 5 stars

Great quality and design bag

The quality of my mini marly bag in pebbeled leather is exceptional, the leather, the hardware. It overall comfortability, the size is perfect and what is important in my warm climate fits the bottle of water. The color cappuccino is a great for all seasons.
My only concern is that it’s a bit too easy to open. Unintentional slight touch if the lock leads to its opening. Hopefully I’ll get used to it and the zipper is protecting the contents of the bag.

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

Shipping & Quality was top tier

Shipping & Quality was top tier. I’m creating content around receiving it but for some reason the IG account says “user not found” Not sure what happened. I would love to work with this brand again

June 7, 2025
Unprompted review
Rated 5 out of 5 stars

Bag #2 🤩🤩🤩

A few weeks ago I purchased the Mini Marly. I was torn between the taupe and tan colors. I chose taupe. Once it arrived, I was so enamored with the bag I ordered the tan color as well. The construction, design + quality of the bag are exquisite. For me, I love the fact that the interior is one compartment. Sometimes dividers in a handbag can help with organization, but it will limit the size of the items that will fit within those dividers. For a mini bag it holds quite a bit. I can carry everything I need and the bag will still maintain its shape with room to spare! I expect I will enjoy this bag for a long time. I highly recommend Atelier Auguste and will definitely purchase from them again❤️

June 1, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Quality and Customer Service is superb!

I had to exchange my bags for a bigger size and customer service did not disappoint! They answered all my questions (very reponsive) and return was super easy. They also promptly process my return so I have no complaints. I love, love my Marly and the quality is just outstanding. I waited for a restock and I can say that it definitely is worth the wait! Thank you so much for making quality bags and helping customers when they need answers. I will be back for more.

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

Good ratio quality-price

Good ratio quality-price. Lovely packaging, fast delivery, luxurious look and feel. Def satisfied, definitely will be tempted to try other products in the future :)

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

Love my bags!!!!

I love all of their bags!! My first purchase was the Mini Marley in tan and it is stunning and the perfect size for me! A week later I ordered the Mini Capucine in taupe. It is also a stunning bag. There are several other bags on my wish list and I plan to purchase them too. The designs, the craftsmanship, and the leathers are outstanding! I am in the US and I received both orders quickly. I highly recommend this brand!

May 21, 2025
Unprompted review
Rated 5 out of 5 stars

Entire family bought

Got a Breguet men's wallet in Navy in person in the store. Was accommodated very patiently until we reached a decision. Sons got Clery wallets and the wife also got a Mini Marly. Products very well made! Extremely happy with our purchases

May 12, 2025
Unprompted review
Rated 5 out of 5 stars

Small Marly in taupe is perfect

I got the Marly small in taupe. What a beautiful handbag!!! Stunning craftmanship and material and the design…amazing! I have other mid-level handbags and Ateliers Auguste is my favorite. Fast shipping, luxurious but eco-friendly packaging. The size of the bag is perfect, not too small, can fit large sunglasses, wallet, phone, hand sanitizer, etc., not too large; can be used daily or travel.

May 25, 2025
Unprompted review
Rated 5 out of 5 stars

The Roquette is worth the wait!

I was really excited to get this bag. Unboxing my bag was a treat, everything was beautifully wrapped and presented. The tan colour is the perfect shade to go with everything. It’s such a rich colour. The leather is so buttery soft. The Roquette is smaller, but it fits my glasses, slim wallet and keys, more room than I expected. I’m so tempted to get it in black!

May 21, 2025
Unprompted review
Rated 5 out of 5 stars

I love my mini Marly!

I’ve been waiting for the Mini Marly bag to be in stock again!

I finally bought it last week and have not been disappointed. The leather is lovely, the hardware is on point and it’s just so well made. The bag is super chic.

The delivery experience was super impressive as well. I received the bag in Dubai in just 2/3 days.

Can’t recommend their bags enough!

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

The shopping experience was fantastic

The shopping experience was fantastic, the website is excellent, and the bag arrived quickly. The bag is beautifully made, and you can see the attention to detail in both the materials and the craftsmanship.

May 20, 2025
Unprompted review

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