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Rated 1 out of 5 stars

I ordered a ice bath. It never arrived. I emailed and they ignored all my messages. I see plenty of reviews confirming the same - scam company - do not purchase from this site. I checked... See more

Rated 1 out of 5 stars

Don’t buy anything from this company they are a scam ! No package received. No refund. Had to threaten with legal action to get response from customer support. Ordered on 15th December, replacement pa... See more

Rated 5 out of 5 stars

Item recieved promptly after ordering (placed order 28/11/22 and recieved by 6/12/22), extremely well packaged and fair pricing. Follow up emails re: order received and dispatched were also much ap... See more

Rated 1 out of 5 stars

Bought the 420l ice bath in August 2024, 12 month warranty, sprung a leak recently. Emailed help@athlefix and got a prompt response from Joe R acknowledging the issue and requesting video evidence so... See more

Company details

  1. Electronics Company

Written by the company

Athlefix Pro is a revolutionary professional-grade deep tissue percussion massager that has been clinically proven to relieve aches and pains naturally. Athlefix Pro Allows the body to revitalise itself and destress anywhere and everywhere. 30 Speeds - 3500RPM, Advanced Sound Insulation, 6 Hours Run Time & LCD Screen.


Contact info

2.2

Poor

TrustScore 2 out of 5

568 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

My products arrived while from further afield than expected and late but worth the wait

My products arrived, ready charged, perfectly packaged, exactly as advertised, they are great quality I am very happy with the products themselves. The website stated two days delivery, I allowed a few extra days due to holiday season but I waited 16 days for them to arrive. The website looks as though it is an Irish company, distribution from Dublin, that appears to be a front! They were in fact distributed from England and we're handled by royal mail before being forwarded to an post so tracking was not accurate. I had emailed stating if they hadn't arrived by that Weeknd that I would be requesting a full refund, their reply was prompt and courteous so for that reason I gave 4stars. If you are not concerned with buying local and possibility of slow delivery the products are excellent.

January 16, 2023
Rated 5 out of 5 stars

Brought 2 of these bad boys

Brought 2 of these bad boys, wow! Great for back, foot, leg pain! Delivery was prompt, no issues. Simple to use and attachments also easy to change. Great product, would definitely recommend.

January 10, 2023
Rated 1 out of 5 stars

Not trusted. Be carefull

This is negative review for site Athlefix.ie
Hi, i ordered a massage gun off your website on the 5th of january, the main reason why i ordered your product is because of your “1-2 day express shipping” which is a lie also “located in dublin ireland” i’m very dissapointed that i spent money on soemthing that i don’t necessarly need anymore as the only reason i ordered from ye is to get the massage gun after maximum 3 days as my son had important sport event and he needed it for the 8th and the 12th of january. I’m not happy with the customer service either i emailed about this issue 3 days ago and yet got no response which is nothing but pure ignorance and about the false advertisement i will be dealing with that it’s not fair to say that you’re product and you are based in ireland and that it’s 1-2 working days when clearly it’s not as i ordered the 5th and it still hasn’t came!! also, another reason why i purchased from ye is because i knew since the product is supposably in ireland i don’t pay customs well i received a customs as the package was coming from the UK by royal mail. Very unhappy about this

January 17, 2023
Unprompted review
Rated 1 out of 5 stars

No instruction booklet came with…

No instruction booklet came with product which was a Christmas present for my husband . I emailed customer services and was asked for pictures which I sent - have not heard back since despite me sending a further email to enquire on progress . No instruction booklet still :-(

December 25, 2022
Rated 1 out of 5 stars

Product not received

Product not received, it said it was delivered but wherever it went it wasn’t to me. Have tried calling and emailed for more info and no response. So pretty disappointed so far.

January 7, 2023
Rated 5 out of 5 stars

Game changer .😍😻

Struggled for years mobility issues .my son also has problems tension neck and shoulders. It's helped with my back,my feet as I have bi lateral plantar fascitis.my son has nerve blocks in his neck ,like I say it's a game changer ,so so happy😻😍😘x

January 5, 2023
Rated 1 out of 5 stars

Iv ordered over a month ago revived nothing

Iv ordered over a month ago .. revived nothing ... finally got a reply back from the company after emailing and contacting multiple times ..they said they would send a "replacement" even tho they never sent the first ... and yet again iv been waiting for the second one ..and stil nothing ..... this is false advertisement as 1-2 days shipping .. more like 2 months and the rest ... iv not revived anything.. would never recommend this company

December 14, 2022
Rated 5 out of 5 stars

fast delivery and good value for money…

fast delivery and good value for money product , ordered on the Monday del was on the Wednesday and purchased for a birthday gift so a really good service . del was easy to track recipient was really happy , thank you.

January 2, 2023

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