As well as being a very comfortable, and friendly 5*hotel with exceptional service, they arrange exceptional special dinner events. We enjoy meeting wine growers from around the world, who talk about... See more
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Very nice, the client service is very efficient. I'd just like more info about check-in or things like that but otherwise everything was perfect. Best rates I've seen for my trip. Also, for Europeans... See more
A GEM ! I've booked @hotel on several occasions since 2023. I've spoken with a representative in person, on social media and chat on the website. Excellent customer service every time. They listen,... See more
Company replied
Haven’t checked in at the hotel yet, but the whole booking and service experience with @hotel was the best I’ve ever had. My bookings are always a little more complicated because i‘m a wheelchair user... See more
Company details
About @hotel
Written by the company
Contact info
Washington DC, United States
- +1 (800) 823-8442
- support@athotel.com
- athotel.com
Hasn’t replied to negative reviews
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Wonderful
Everything about the hotel was marvellous. My room was clean with a comfortable bed. Staff so friendly and attentive, and the food was delicious.
I could definitely recommend this hotel to anyone and everyone.
Great service
Easy to book, good prices and a lot of good options. Great service, they were very accomodating and easy to get in contact with! They helped with cancellation and rebooking in an effective and communicative way. Recommend!
I can’t stop raving about this company…
I can’t stop raving about this company to anyone who will listen lol. The support team is top tier and always responds quickly with helpful information. Shout out to Fadi for helping me today.
Amazing customer service
Amazing customer service, early check-in, held baggage when we went to Universal, overall made our experience amazing
I made reservation via athotel.com…
I made reservation via athotel.com website for the first time and then needed a help with a problem occurred. I chatted with Mostafa from costumer service and he gave me the best service I could ask for. Super fast replies and satisfying treatment for my issue. Thank you very much.
I spoke Brian
I spoke Brian, he was very helpful and we’ve had a great experience so far with @hotel
Always a great experience when using…
Always a great experience when using athotel! The service is top notch and their responses are even quicker!
So far the best!
Haven’t checked in at the hotel yet, but the whole booking and service experience with @hotel was the best I’ve ever had. My bookings are always a little more complicated because i‘m a wheelchair user and with their WhatsApp chat service they ask you if you have specific requests. Then they contact the hotel for you and arrange everything! Hurray :)
Excellent
I had a wonderful experience booking through athotel. The website was seamless, the payment went through easily and I called the property to confirm they had my reservation to make sure I didn't get scammed and everything was perfect. I was contacted by a trip concierge as soon as I confirmed my booking offering assistance with everything from car rentals to excursions. I didn't use that option this time around but I absolutely will in the future. I've already recommended athotel to some colleagues I was traveling with and a few friends. Great experience.
Not my cup of tea
Ive seen @hotel everywhere on Instagram. And ive seen them too many times now - so I decided to register a few days ago.
I did go to your website - and none of the hotels I was looking for were there. The ig ambassadors have so many beautiful and luxury hotels on their reels and photos - But not to find on your website.
And now you are spamming my email ☹️
I don't think the @hotel lives up to the expectations.
I am so thankful that I found @hotel.com
I am so thankful that I found @hotel.com. I loved our hotel in Singapore (Village Hotel Sentosa). As @hotel.com said, there were no additional charges in the hotel. We were not even asked for a deposit. The hotel was wonderful as expected. We were able to fully utilize the perks that comes with booking a hotel in Sentosa. The best part is that when I booked through @hotel.com I saved 20,000 Philippine Pesos compared to other booking sites. I am so happy I am recommending this site to family and friends.
Very well serve and very happy with my…
Very well serve and very happy with my three hotel. I needed help at some point and the @hotel team was very fast and helpful. I recommend greatly
Literally does not work
Literally does not work. Got an ad for it. Signed up. Made a search and it wouldn’t load the results. Tried a few things, did’t help. So a waste of time.
It was very helpful with what I needed…
It was very helpful with what I needed and very prompt and respectuous
Nice food
Nice food, location, accommodation and everything. Soft and comfortable bed, clean amenities, complete services its definitely a 5star for me
pleasant experience for the whole family
the vicinity is peaceful and accessible to bus stations, while the room is clean there are small cockroaches roaming around. no facility for breakfast good thing the refreshments in the fridge are free. overall, a pleasant experience for the whole family!
good offers with great discounts…
good offers with great discounts including variety of options. the support and follow-up is amazing from the team until completing the booking process and after booking.
Best birthday EVER!!
Best birthday EVER!!! The hotel was in a lively area with so many stunning amenities; along with a great view!!
Also, Habiba was AMAZING! Fantastic customer service and cannot wait to use @Hotel on our next trip😇
Excellent Service!
Abdul just helped me with a question in regard to my recent reservation. He was quick and efficient. I really appreciate that. Overall, @Hotel is my go-to website when I'm booking my stay for travel. I'd recommend it to anyone I know!
Perfect support and customer experience
The prompt response and support in reaching out the hotel!
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