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Atlantic Electrics Reviews 

3,030
•
TrustScore 5 out of 5

4.9

Appliance Store
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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the exceptional level of customer care, noting that staff members are extremely knowledgeable, patient, and always ready to offer valuable advice without any pressure. Buyers are also very satisfied with the efficiency of the purchasing process, describing communication as clear, reliable, and helpful from start to finish. However, some people mentioned experiencing frustrating delivery delays or occasionally receiving the incorrect product when ordering online. Despite these occasional setbacks with order fulfillment and delivery mistakes, most individuals remain very happy with the overall service and product quality.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting a consistently great experience from start to... See more

Product

Consumers find product to be positive, highlighting well-made items like tower fans and great appliances such... See more

Delivery service

Users describe positive interactions with delivery_service, noting that goods arrived in a timely and rapid... See more

Staff

Customers consistently note positive experiences with staff, highlighting their exceptional knowledge,... See more

Order

Customers had positive experiences with order, highlighting a smooth, easy ordering process online and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve bought every appliance and electronic device for our home from the late Rudi and Rinesh at Atlantic Electronics since 2018. Their service, knowledge, and post-purchase support are consistently o... See more

Company replied

Rated 5 out of 5 stars

Fantastic service especially from Rinesh, and Shamoon for putting us in touch with his colleagues. So helpful and informative while we try to kit our kitchen. Even stored our appliances until we were... See more

Company replied

Rated 5 out of 5 stars

I had a question regarding 2 x Quooker filters that arrived ( as they did not fit oir system) but were the only ones available. Got to talk to someone really quickly (under 2 minutes) they suggested... See more

Rated 5 out of 5 stars

We popped into Atlantic Electrics for a dishwasher. Rinesh Patel was very helpful and took his time to go through various options and answered our questions. Will definitely buy from them again in the... See more

Company replied

Company details

  1. Appliance Store
  2. Electrical Repair Shop
  3. Electronics Store
  4. Hi-fi shop
  5. TV store

Written by the company

Established in 1972, Atlantic Electrics has been in business for over 45 years, and is still owned and run by the original family members! Originally based in Willesden Green, North London, we repaired and sold TV's from a small shop on the High Road. As the home entertainment industry exploded during the 80's and 90's we remained at the cutting edge. At the start of the 00's we expanded further with the creation of a dedicated DJ business in the heart of London - Westend DJ. The current head office and warehouse was acquired in 2000 and is now the flagship store for the company covering TV, audio, home appliances, Kitchen furniture store and smart home.

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(3,030)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

During the delivery

During the delivery, the vehicle was having problems and the driver had to phone me he's ru

July 25, 2024
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Reply from Atlantic Electrics

Thank you for your review 🙂

Rated 5 out of 5 stars

Tamworth

Arrived next day while I was at home

July 25, 2024
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Reply from Atlantic Electrics

Thank you for the 5 star review!

Rated 5 out of 5 stars

A Great Experience of Buying Electric Appliances…

After a lengthy search on varies websites I identified Atlantic Electrics & Appliances which is one of Euronics buying group's.
After a phone call to Shamoon I decided to call at the shop in North Circular Rd London, taking a 21/2 hours trip, and was received by Rineh.
It was a friendly and easy chat with no pressure exerted on a potential customer. I picked a Blomberg Integrated Washer Dryer, which I have pre-decided, and a Bosch Built-in single electric oven.
I was given discount on both appliances, totaling a good £118, on the websites prices, and moreover the appliance could be in the shop just 2 days later, and received a call from Shamoon Friday afternoon, 12/07, that the 2 orders were in the shop ready for delivery.
My long term engineer/plumber, Peter, did the disconnection, and connections for the appliances, the following Monday/Tuesday.
The delivery/recycling costs was £10 a piece, which was a very big surprise to me, compared to buying from John Lewis, etc, and they both come with a FREE 5 YEARS WARRANTY, while I might have to pay an extra £100+ for an additional 3 years warranty, if I bought them from the Big Boys.
That was a very friendly, easy going and no pressure buying process, and on top of the discounts, and the efficiency and time lag I have never come across before.
I will go back to them again!

July 15, 2024
Unprompted review
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Reply from Atlantic Electrics

We're glad you had a pleasant buying experience with us 🙂

Rated 5 out of 5 stars

Atlantic Electrics are ALWAYS excellent!!!

Atlantic Electrics are always excellent on service and speed! They are my first stop when I'm looking for things electrical AND they accept clearpay, which is a MASSIVE bonus I think! They deliver fast and also do NOT use Hermes/Evri for the deliveries which is awesome!!! (As they are the worst delivery firm ever)

So I can't recommend AE any higher, really I can't.

June 27, 2024
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Reply from Atlantic Electrics

Thanks for leaving us a 5 star review!

Rated 5 out of 5 stars

Would recommend

This was a preorder of a Humax Aura box. Delivered quickly after stated arrival date. All good.

June 17, 2024
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Reply from Atlantic Electrics

Thank you for leaving us a 5 star review 🙂

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