I buy all of my appliances from wellingtons, Erith, as they are always delivered with care and respect. This time was no different. I live in a 3 storey townhouse with the kitchen on the middle floor.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We are more than happy with our new dishwasher. Paul served us in the shop and was very friendly and helpful. Delivery and installation went well and although a slight damage was done to the integra... See more
Company replied
Staff are always very helpful and knowledgeable concerning their products, whether instore, on the phone, or the delivery team. We have bought several different appliances over the years all of whi... See more
Company replied
Great customer service, helping us with a new integrated fridge freezer. Who knew that you need to take more into account than just the fridge/freezer split ratio? So, once we'd gotten it wrong, Rory... See more
Company replied
Company details
About Wellingtons Home Electrical
Written by the company
Wellingtons Electrical is an independent electrical retailer serving Kent and South East London since
1898 with showrooms in Erith and Bromley. Whether you visit us in-store or shop online, you'll enjoy expert advice, outstanding customer service and a carefully selected range of premium electrical appliances from the world's leading brands.
From washing machines, fridge freezers and ovens to TVs, vacuum cleaners, coffee machines and kitchen taps, we stock trusted brands including AEG, Bosch, Miele, NEFF, Siemens, Samsung, Sony, Shark, Dyson, Quooker, Rangemaster, Liebherr, Smeg and many more.
Showrooms
Visit our Erith or Bromley showroom to explore our products in person and speak to our knowledgeable team. With decades of combined experience, we're here to help you choose the right appliance for your home and answer any questions along the way.
Leading Brands
We offer an extensive range of kitchen appliances, home entertainment, floorcare and small domestic appliances from some of the biggest names in the industry. Whether you're replacing a single appliance or planning a complete kitchen, you'll find quality products to suit every home.
Award-Winning Service
Outstanding customer service has always been at the heart of what we do. Thousands of five-star customer reviews reflect the care and attention we give every order, and our commitment has been recognised through multiple industry awards, including honours from the Electrical Retail Industry Awards (ERT), Innovative Electrical Retailing (IER) Awards and local Above and Beyond Bromley awards.
Expert Advice
Choosing the right appliance can be confusing, but our experienced sales team is here to help. Whether you visit a showroom, give us a call or use our website chat, we'll provide honest, practical advice to help you make the right decision.
Delivery & Installation
We deliver six days a week, with convenient delivery days and time slots to suit your schedule. Our own two-person delivery and installation team will carefully deliver large appliances to any room in your home, professionally install them where required, and can even remove and recycle your old appliance.
Customer Support
Our service doesn't end when you place your order. We'll contact you to arrange delivery, keep you updated throughout the process and remain on hand should you need any further advice or assistance. Whether by phone, in-store or through our online chat, our friendly team is always happy to help.
Why Shop with Wellingtons?
Over 127 years of trusted local service Thousands of five-star customer reviews Award-winning customer service Expert advice from experienced specialists Premium brands at competitive prices Six-day delivery with convenient time slots Professional in-house delivery and installation Two-person delivery to any room in your home Online shopping backed by real people ready to help
From washing machines, fridge freezers and ovens to TVs, vacuum cleaners, coffee machines and kitchen taps, we stock trusted brands including AEG, Bosch, Miele, NEFF, Siemens, Samsung, Sony, Shark, Dyson, Quooker, Rangemaster, Liebherr, Smeg and many more.
Showrooms
Visit our Erith or Bromley showroom to explore our products in person and speak to our knowledgeable team. With decades of combined experience, we're here to help you choose the right appliance for your home and answer any questions along the way.
Leading Brands
We offer an extensive range of kitchen appliances, home entertainment, floorcare and small domestic appliances from some of the biggest names in the industry. Whether you're replacing a single appliance or planning a complete kitchen, you'll find quality products to suit every home.
Award-Winning Service
Outstanding customer service has always been at the heart of what we do. Thousands of five-star customer reviews reflect the care and attention we give every order, and our commitment has been recognised through multiple industry awards, including honours from the Electrical Retail Industry Awards (ERT), Innovative Electrical Retailing (IER) Awards and local Above and Beyond Bromley awards.
Expert Advice
Choosing the right appliance can be confusing, but our experienced sales team is here to help. Whether you visit a showroom, give us a call or use our website chat, we'll provide honest, practical advice to help you make the right decision.
Delivery & Installation
We deliver six days a week, with convenient delivery days and time slots to suit your schedule. Our own two-person delivery and installation team will carefully deliver large appliances to any room in your home, professionally install them where required, and can even remove and recycle your old appliance.
Customer Support
Our service doesn't end when you place your order. We'll contact you to arrange delivery, keep you updated throughout the process and remain on hand should you need any further advice or assistance. Whether by phone, in-store or through our online chat, our friendly team is always happy to help.
Why Shop with Wellingtons?
Over 127 years of trusted local service Thousands of five-star customer reviews Award-winning customer service Expert advice from experienced specialists Premium brands at competitive prices Six-day delivery with convenient time slots Professional in-house delivery and installation Two-person delivery to any room in your home Online shopping backed by real people ready to help
Local Free Delivery
Written by the company
- We offer free delivery to selected UK locations and can often deliver within 24 hours of purchase
- Wellingtons Electrical has their own in-house delivery and installation team which means we can be more flexible and communicative with our customers, working around a time that is convenient for you.
- Over 127 years on the high street
- Our team of experts know their stuff! We've been helping families find the right appliances since 1898, that’s five generations of know-how, and counting.
- 5* Customer Service
- At Wellingtons, customer service isn't just something we talk about, it's what we're known for. With thousands of genuine 5-star reviews, our customers regularly praise our knowledgeable team, honest advice, reliable delivery and professional installation. From helping you choose the right appliance to delivering, installing and supporting you after your purchase, we're committed to making every step of your experience as easy and enjoyable as possible.
Price Match Promise
Wellingtons is pleased to offer an in-store only price match guarantee
We all love getting the best deals, and sometimes even saving a few pounds can make a huge difference. That's why we're committed to matching the price of any product you find cheaper elsewhere.
Contact info
210-214 Bexley Rd, DA8 3HD, Erith, United Kingdom
- 01322 344100
- erith@wellingtonselectrical.co.uk
- wellingtonshomeelectrical.co.uk
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Why buy elsewhere?
Competitive price, quick delivery, great driver employed by the company who was very helpful, careful and took away the packaging. A1 thanks!
October 24, 2026
Great service
Ordered new washing machine online delivered, installed and old one taken away within four days. Great service will definitely use again.
October 11, 2026
Really helpful and knowledgeable service
Really helpful and knowledgeable service and very flexible in respect to delivery.
October 23, 2026
Ben and team were fantastic
Ben and team were fantastic, smooth delivery and installation - care taken and very polite!
October 30, 2026
Unprompted review
Excellent shop advice and…
Excellent shop advice and delivery.Peter who done the installation for the cooker went above and beyond in completing a difficult job due to pipes etc .he gave us time, expertise and humour and review on the job as we went alone and done a great job 10/10.excellent company and staff
October 14, 2026
What brilliant service i have received
What brilliant service i have received. I needed a new washing machine and cooker for a new tenant they dealt with everything they picked them out for me was brilliant, delivered then invoiced me. Much an easy transaction, and service thank you so very much xxxx
May 15, 2026
Unprompted review
Speedy service competitive prices
My washing machine gave up the ghost yesterday and it was imperative to get a replacement asap with family circumstances. My go to has been Wellingtons for many years and within 15 minutes I had secured a new machine being fitted in 3 days time. Excellent service as always.
October 28, 2026
Unprompted review
Great assistance
Great assistance and help at Wellingtons
New oven delivered and installed by great delivery men.
October 21, 2026
Chris was absolutely brilliant
Chris was absolutely brilliant. Very knowledgeable and extremely helpful
October 20, 2026
Excellent service
Excellent service! Very helpful all the way through buying a gas cooker! Delivery lads were on time a friendly.
Cannot fault!
October 19, 2026
All at wellingtons give excellent help…
All at wellingtons give excellent help and service. On this occasion Rory arranged for a repair to a fairly recent purchase, and kept me informed. Thank you.
October 8, 2026
Reply from Wellingtons Home Electrical
Thank you for your lovely feedback! Looking after our customers after a purchase matters to us, so we’re pleased Rory could help arrange the repair and keep you updated. We’ll be sure to pass on your thanks
I buy all of my appliances from…
I buy all of my appliances from wellingtons, Erith, as they are always delivered with care and respect. This time was no different. I live in a 3 storey townhouse with the kitchen on the middle floor. 2 men bought upstairs a tall larder fridge and a tumble dryer and installed them perfectly. They were friendly and polite yet professional. I can’t recommend them highly enough. Thank you
October 3, 2026
Reply from Wellingtons Home Electrical
Thank you for continuing to choose Wellingtons! We’re delighted our delivery team took such good care bringing your fridge and tumble dryer up to your kitchen and installing them. We’ll pass on your lovely comments to the team. Your recommendation and continued support mean a great deal to us
Communication with Paul from Sales from…
Communication with Paul from Sales from date of placing order to the delivery/installation of my product was second to none, fantastic service. I have previously purchased from Wellingtons in Northumberland Heath and would definitely recommend their service and would purchase goods from them again " Thank you Wellingtons "
October 13, 2026
Reply from Wellingtons Home Electrical
Thank you for returning to Wellingtons and for your lovely recommendation! We’re delighted Paul kept you well informed from placing your order through to delivery and installation. We’ll be sure to pass on your kind words and look forward to helping you again.
Excellent service from ordering our new…
Excellent service from ordering our new washing machine to installation. Highly recommend.
October 13, 2026
Reply from Wellingtons Home Electrical
Thank you for your lovely review and recommendation! We’re pleased everything went smoothly from ordering to installation. Enjoy your new washing machine, and thank you for choosing Wellingtons
I bought a dishwasher from wellingtons…
I bought a dishwasher from wellingtons electrical ordering was straight forward and easy on line fast and efficient service and a very nice people to deal can’t fault a thing I have bought from this company before and I always go back to them I love my new dishwasher fast,reliable, good communication overall a very good company well done wellingtons many thanks
October 6, 2026
Reply from Wellingtons Home Electrical
Thank you for your lovely review and for choosing Wellingtons again! We’re delighted ordering online was easy and you were happy with our service and communication. It’s great to hear you love your new dishwasher. Your continued support means a lot to our team
Reply from Wellingtons Home Electrical
Thank you for your lovely feedback! We’re pleased our team made you feel welcome and were able to help. We really appreciate you choosing Wellingtons
Reply from Wellingtons Home Electrical
Thank you for your kind words and recommendation! We’re delighted you were happy with our service and really appreciate your support.
Good service and great installation
Good service and great installation. Friendly and reliable technical team arrived as stated and installed and set up the integrated washer dryer perfectly.
October 16, 2026
Reply from Wellingtons Home Electrical
Thank you for your lovely review! We’re pleased our installation team arrived as promised and got your integrated washer dryer fitted and set up perfectly. We’ll be sure to pass on your kind words to them. Enjoy your new appliance
Reply from Wellingtons Home Electrical
Thanks for the review
Excellent item and service.
Item exactly as described on website. Delivery was on time and no hassle. Would use again and recommend,
October 5, 2026
Reply from Wellingtons Home Electrical
Thank you for your kind review! We’re pleased your item was exactly as expected and delivery was on time and hassle-free. We really appreciate your recommendation and look forward to helping you again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.