Atlas Refurb & Repair LTD Reviews 

535
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Absolutely outstanding. Great prices and good products. I recently bought a tool and it is faultless. The stapler is perfect. My name is listed differently under the email(now you know who i am), k... See more

Rated 5 out of 5 stars

Just found this company so my first item purchased. Great selection of Ryobi tools to select from. Website is easy to navigate. Purchased a Ryobi high pressure inflator for approximately 60% of full p... See more

Rated 5 out of 5 stars

Really good experience with Atlas Refurb & Repair. I bought a planer and a mitre saw from them and both arrived in great condition, honestly like new. I’ve been using them regularly and they’re sti... See more

Rated 5 out of 5 stars

A very wide range of Milwaukee and Ryobi power tools at a great price plus other quality brands. All my Milwaukee purchases have been in A grade condition. Web purchases arrived quickly and... See more

Company details

  1. Outlet Mall
  2. Appliance Repair Service
  3. Appliance Store
  4. Small Appliance Repair Service
  5. Tool Store

Written by the company

Atlas are an all in one after sales and returns solution for consumer, manufacturer and retailer returns. Taking bulk returns, overstock, or liquidation stock; Atlas can process, report, repair and refurbish products resulting in fully working and restored goods, ready to be resold through specifically dedicated channels.


Contact info

4.8

Excellent

TrustScore 5 out of 5

535 reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(535)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superb Service

Impeccable flow from ordering item through acknowledgement of order,processing of order to delivery of product within a short time frame. In a word....efficient.

July 15, 2025
Rated 1 out of 5 stars

Not sure who I spoke to but their was a…

Not sure who I spoke to but their was a very rude women who answered my call on the 3rd of July at 1.20pm I was simply enquiring about a product that was out of stock they said I would need to keep checking I said I've only discovered your website so wanted to know when you last had these in stock she didn't like that was being very rude was eager to hang up I asked for a manger in the end and said without hesitation she's busy! Unbelievable and appalling customer support

July 3, 2025
Unprompted review
Atlas Refurb & Repair LTD logo

Reply from Atlas Refurb & Repair LTD

Good afternoon, i'm sorry you feel that the person you dealt with couldn't help with your enquiry. I understand you were enquiring about an item that wasn't in stock, the only advice that our colleague can give you under this circumstance is to ask you to keep checking our website as it changes every day and our system doesn't allow us prior notice to items that will become available in the future. When stock arrives it goes through testing and refurbishment procedures before it can be made ready for sale. Regarding the attitude you felt our colleague used during your phone call, i can only say that this person is known to be extremely professional when dealing with our customers and would have helped you further if she could.

Rated 5 out of 5 stars

Milwaukee pack out kit

Classed as grade A. Item was brand new with tags! Absolute bargain in my opinion & paid a third of the price, fantastic company to deal with 5 stars all the way for me.

June 9, 2025
Rated 5 out of 5 stars

Excellent seller

Excellent seller, great quality product, amazing value, quick postage also customer service is amazing ! Would buy again and highly recommend.Happy customer. 5 stars

May 21, 2025
Rated 5 out of 5 stars

Immaculate

First order of Ryobi Leaf Blower from this company. Ordered and delivered within 24 hours.

Well packed in original box. The blower looked as though it was a completely new unit.

Before purchase I emailed customer support and they responded very quickly.

Good performance all around.

April 23, 2025
Unprompted review
Rated 5 out of 5 stars

First time I have used these guys great experience

First time I have used these guys, I bought a Ryobi hand Pruning chain saw, a little nervous as I generally would buy new but took a punt Saved 30% tool arrived on time as promised, update email confirmation of order, following email from Parcelforce giving 1 hour slot on delivers which was on time. Tool looks brand new in original packaging, I will use these guys again

April 18, 2025
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

There was a problem with the first unit supplied... collection was arranged and the unit was replaced without question. The second unit works fine and is just like new. I've not tried the water connection as yet, just used a bucket, but the scrubber did a good job on the floor

March 31, 2025

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