Atlas Refurb & Repair LTD Reviews 526

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often noting that items appear brand new despite being refurbished. Many consumers highlight the significant savings achieved, with prices considerably lower than new alternatives. The delivery service is frequently described as super speedy and efficient, contributing to a positive overall experience. People also appreciate the reliable service and the wide selection of tools available. However, some customers also noted minor issues, such as damaged packaging, though this is often acknowledged as a trade-off for lower prices. A few other people also felt that the item received was a slightly older model than expected. Though some experienced rudeness from a customer service representative when inquiring about out-of-stock products.

What people talk about most

Product

Customers had positive experiences with product quality and value. Many reviewers were delighted with... See more

Delivery service

Consumers consistently express satisfaction with the delivery service. Many reviewers highlight the... See more

Price

Users describe positive interactions with price. Many reviewers highlight finding products at very reasonable... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers report that refurbished items,... See more

Service

Clients share positive opinions on service. Many reviewers praise the promptness and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just found this company so my first item purchased. Great selection of Ryobi tools to select from. Website is easy to navigate. Purchased a Ryobi high pressure inflator for approximately 60% of full p... See more

Rated 5 out of 5 stars

Great prices for almost brand new power tools. Recieved my Ryobi 18 gauge brad nailer the next day after ordering, I am very happy with the quality of it and wouldnt be able to tell the difference bet... See more

Rated 5 out of 5 stars

Top-notch experience with Atlas Refurb & Repair LTD. I picked up some Milwaukee power tools at a very reasonable price—much better than what I found elsewhere. The delivery was surprisingly fast, and... See more

Rated 5 out of 5 stars

Bought a refurbished Ryobi pressure washer, I actually found this company on Trustpilot which led me to buy from them in the first place, price was good & delivery too, absolutely brilliant, all I ne... See more


Company details

  1. Outlet Mall
  2. Appliance Repair Service
  3. Appliance Store
  4. Small Appliance Repair Service
  5. Tool Store

Written by the company

Atlas are an all in one after sales and returns solution for consumer, manufacturer and retailer returns. Taking bulk returns, overstock, or liquidation stock; Atlas can process, report, repair and refurbish products resulting in fully working and restored goods, ready to be resold through specifically dedicated channels.


Contact info

4.8

Excellent

TrustScore 5 out of 5

526 reviews

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Replied to 50% of negative reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

blown away

Came across this business completely by surprise on google search. They had the leaf Blower in stock at a good refurb price, and ordered on Sunday 12th April. The order confirmation was immediate and informed of the dispatch date yesterday. The item arrived today in its original boxed packaging. Very professional business, great communication, and prompt service. based on this would highly recommend them.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Superb customer service

Superb customer service, incredibly fast delivery and a superbly helpful return policy and team when I made a mistake and ordered the wrong model dust extractor, couldn't have been more helpful A+++++++

March 13, 2026
Rated 5 out of 5 stars

Great service and quality tools

Really good experience with Atlas Refurb & Repair. I bought a planer and a mitre saw from them and both arrived in great condition, honestly like new.
I’ve been using them regularly and they’re still working perfectly with no issues at all.

Customer service was also spot on. I’d definitely recommend them and wouldn’t hesitate to buy from them again.

March 9, 2026
Rated 5 out of 5 stars

Cannot fault the equipment

Cannot fault the equipment. Looks virtually brand new. Was pleased it came with battery and charger. The only criticism was the box it came in but hey, you don't use the box, it goes in the recycle bin. This is the third tool I have had from Atlas, all looking brand new, well done.

March 9, 2026
Rated 1 out of 5 stars

Extremely disappointing experience and…

Extremely disappointing experience and a complete waste of time and money!

After waiting three weeks and sending numerous emails about a ‘missed ‘ scheduled collection I had to pay the repair upfront £349 . Their driver claimed 4 attempts were made, but no one ever tried to contact us. I was personally outside the office at 9:38 AM, and three other people had been inside since 8:00 AM, so it would have been impossible to miss when they said they were there !

It is extremely frustrating to be asked upfront payment for a repair as a condition to even collect the item then wait this long only to have the collection marked as “attempted” when no actual attempt was made.

I hope the company resolves this and arranges a proper collection, ideally through DHL or another reliable courier service.

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Bought a refurbished Ryobi pressure…

Bought a refurbished Ryobi pressure washer, I actually found this company on Trustpilot which led me to buy from them in the first place, price was good & delivery too, absolutely brilliant, all I need now is a day without rain to clean the decking! Thank you
Update, very happy with it, started cleaning the decking & patio slabs & it’s a brilliant machine

February 8, 2026
Unprompted review
Rated 5 out of 5 stars

Top-notch experience with Atlas Refurb…

Top-notch experience with Atlas Refurb & Repair LTD. I picked up some Milwaukee power tools at a very reasonable price—much better than what I found elsewhere. The delivery was surprisingly fast, and the service was reliable from start to finish. Highly recommended!

February 2, 2026
Rated 5 out of 5 stars

UNBELIEVABLE SERVICE AND PRICE

I've been using De Walt for a few years now - reasonably happy and mostly did the job. Then I was referred to the Milwaukee stuff and it was just next level. Whilst checking prices out online, I stumbled across Atlas Refurb and read the reviews. I'm not a big "refurbished" fan myself, but this time I took a punt as the kit was £100 cheaper than anywhere else, and included postage. I ordered and 2 days later it all arrived. I've tested it all out. What can I say? Awesome kit and truly awesome service from Atlas Refurb. Its about as brand new as brand new can be, full instructions, warranty and.......well, what a great company to do business with. Forget any concerns you might have about "refurbished" and just buy from Atlas. I'm going back for more!! Thank you so much

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order, clear descriptions, timely delivery. Box had been opened but goods appeared brand new. Very impressed with discount over new goods.

January 7, 2026

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