Fivestar Services - Euronics  Reviews 

318
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally helpful and knowledgeable, offering valuable advice that makes purchasing decisions completely stress-free. Reviewers value the friendly and professional attitude shown during every interaction, creating a welcoming shopping environment. Consumers also appreciate the prompt delivery service, noting that new appliances arrive quickly and are installed efficiently by skilled workers. People are especially pleased when old units are removed and packaging is cleared away completely without causing any inconvenience. Buyers emphasize that the overall transaction is smooth and reliable from start to finish.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting a seamless experience from ordering to... See more

Staff

Consumers find staff to be exceptionally helpful, friendly, and knowledgeable when guiding them through... See more

Delivery service

People report positive experiences with delivery service, highlighting that orders arrive promptly, often the... See more

Product

Users describe positive interactions with product purchases, highlighting knowledgeable staff and helpful... See more

Order

Customers consistently note positive experiences with order processes, highlighting clear guidance and smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

New Bosch washing machine bought and delivered quickly. This was also the best price being £10 cheaper than everyone else. I've bought from them before and like my new washing machine. Completely hap... See more

Rated 5 out of 5 stars

After our Tumble dryer stopped working, we thought we would try a local business. Five-star, Euronic were brilliant 👏 Made our decision quickly, thanks to them. Really good value, including deliv... See more

Rated 5 out of 5 stars

We bought our new washer from the cleveleys branch and the chap in the store was brilliant with us. Really knowledgeable and friendly. Transaction was easy and their installation engineer arrived... See more

Rated 5 out of 5 stars

washing machine broke day after coming back from holiday. rang to order a new one and this came up as next day delivery. then recieved a call at about 8pm from Richard to sort out delivery although sh... See more


Company details

  1. Appliance Store
  2. also in
  3. Appliance Parts Supplier
  4. Appliance Repair Service
  5. Vacuum Cleaner Repair Shop
  6. Washer and Dryer Repair Service

Written by the company

Fivestar Services - Euronics is a very well established appliance specialist in Thornton-Cleveleys for over 40 years. We are located next door to cleveleys nursing home. We sell and install electrical appliances at very competitive prices, all year round. We are also part of the very large Electrical buying group, which means we have the buying power to compete with the large multiples on price, whilst still offering that friendly local shop service we have all grown to love, but is a rarity in today’s world. We also repair some types of appliances. Big enough to compete, small enough to care. We Deliver, We install, We Recycle, We Care.


Contact info

5.0

Excellent

TrustScore 5 out of 5

318 reviews

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5.0

All reviews

(318)

85 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely brilliant little shop

I went into the shop to look for a condenser dryer, the lady was very helpful along with the man behind the desk, lots of useful information and help, was suggested to look online at what they had, I did just that and ordered my dryer online, came the very next day with free home delivery. I was really please with the customer service and how friendly and local the shop was. I even went back online and ordered myself a new washing machine a few days later, they even took my old one away free of change. Absolutely amazing guys and would definitely recommend to anyone.

October 13, 2026
Rated 5 out of 5 stars

Five star service is excellent had a…

Five star service is excellent had a fitted oven fitted this morning 2 excellent fitters fitted the oven
We have had purchased numerous appliances and had them fittedi would highly recomend 5 star Euronics Cleveleys excellent local company thank you MR. E.Nicholson(Eddie)

October 16, 2026
Unprompted review
Rated 5 out of 5 stars

Shop local and receive an excellent service

I have never used fivestar before, and I wouldn't hesitate to use them again.
I ordered a dishwasher, had it fitted and the old one was taken away.
A very professional, no hassle service which is what we all like.
Great customer service, thank you

October 9, 2026
Rated 5 out of 5 stars

New Bosch washing machine bought and delivered

New Bosch washing machine bought and delivered quickly. This was also the best price being £10 cheaper than everyone else. I've bought from them before and like my new washing machine. Completely happy and would recommend this retailer and use them again in the future. Helpful advice also offered.

October 7, 2026
Rated 5 out of 5 stars

Cleveleys store…

We have used the Cleveleys store several times over the years. They are always friendly and efficient. Just bought an under counter freezer which was delivered and fitted at the time agreed. Thank you.

October 6, 2026
Unprompted review
Rated 5 out of 5 stars

Very satisfied

Very satisfied. Called at the shop in Cleveleys, explained to the salesman that I had just moved into a property and washing machine was not working. He was very knowledgeable and informed me that the machine was about 20 to 25 years old and probably could not get parts. I explained my needs and he suggested a washing machine that would suit me. I was already stressed with having done a house move with a partner who is not very mobile. The salesman made it all stress free, the machine was delivered 3 days later. The old machine was taken away, new machine plugged in and all packaging removed. In all it took them 30 minutes. Happy days.

September 24, 2026
Unprompted review
Rated 5 out of 5 stars

needed washing machine urgently

washing machine broke day after coming back from holiday. rang to order a new one and this came up as next day delivery. then recieved a call at about 8pm from Richard to sort out delivery although shop was closed at that time. expected a phone call day after to give us time to unplug and sort out washing still in machine. Richard turned up and we apologized for not having machine ready. he said " leave washing in i'll transfer it to new machine no problem". new one installed and fitted in about 5 minutes. absolutely fantastic. will always use in future. really, really impressed with customer service. fantastic. feel he went above and beyond what was expected. many thanks

September 18, 2026
Unprompted review
Rated 5 out of 5 stars

From ordering I was given detailed help…

From ordering I was given detailed help with choosing a new dishwasher for my 88 year old mother.

Ian and Shaun were super patient from ordering the dishwasher and it was installed within 48 hours of ordering.

Great respect and care was shown to my mother and her property and all debris was removed and the area was left tidy and clean and the old dishwasher was taken away.

A super small business offering good old fashioned service from enquiry to install, professional and friendly with excellent service. Highly recommend this company which we've used for several appliances.

September 8, 2026
Rated 5 out of 5 stars

Great service

Very helpful lady on phone. New washing machine fitted efficiently and with a friendly service.

August 25, 2026
Unprompted review

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