While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Arrived in good condition only checked to see if was all ok as its an xmas prezzie but sure son will love it when he opens it xmas day

Rated 3 out of 5 stars

Quick delivery and product appears good after a couple of days. But selling a product in the UK without providing a UK plug lead is ridiculous. The reply was unacceptable "We do not offer UK power pl... See more

Rated 2 out of 5 stars

Hi all never deal with company i applied for the srilanka visa they all missed up my name of the eta now i cannot apply till the eta expires they are a bunch of monkey handing visa on the app without... See more

Rated 4 out of 5 stars

Service was superb, only a slight issue with DHL delivery schedule. The scooter came in good condition. Easy to set up and was straight away tested in the hood.

Company details

  1. Bicycle Store

Written by the company

Atlyc is a UK based company and our passion is set on a more renewable future through electrical transportation. We offering a fantastic range of e-scooters and e-bikes.


Contact info

3.5

Average

TrustScore 3.5 out of 5

33 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Ordered two electric scooters

Ordered two electric scooters, AOVO 365 PRO and EZ 6 PRO, first scooter arrived after two days in very clean and undamaged packaging and seems to be in good condition and matched description on the packaging and manual of AOVO 365 PRO, was 84% charged battery and good condition overall, slightly disappointed on actual speed parameters against description as it was out by 5km/pH all the way true speed gears.

Second Scotter arrived after 4 days in weary and mucky packaging, one side of the box was damaged and looked like it was dropped or rammed into something, actual scooter was in good condition, description on the packaging stated EZ 6 instead of EZ 6 PRO, manual doesn't stated model of the scooter at all and didn't had barcode for the app as other scooter in its manual and again slightly disappointed as it was out by 5km/pH on speed all the way true gears against what was stated in the purchase description. Both scootets purchase description also incorect on how far it can travel on full single charge as it was out by 5 miles after traveling all the way on Eco mode until flat batery. Overall I would recommend the product, its great gadget and good present for my sons birthday. As person who paying attention to the details, I would expect physical accuracy of the product against purchase descriptions to avoid peace of mind disappointment and confusion, definitely something that can be improved.

August 11, 2021
Rated 2 out of 5 stars

Good scooter but handle bars very…

Good scooter but handle bars very wobbly even with all 4 screws in possible fit better with rubber washer

July 7, 2021
Atlyc logo

Reply from Atlyc

We do regret to hear that you did not have great experience with the product we sold, please contact our team to resolve this if you have not already.

Rated 5 out of 5 stars

Great customer service

Great customer service, hard workers and good company. 5*****

May 11, 2021
Unprompted review
Atlyc logo

Reply from Atlyc

Hi Josh, thank you for the kind words, we are always here to help :D

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look