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Review summary

Created with AI, based on recent reviews

Looking at 69 reviews, most reviewers were let down by their experience overall. Many customers reported significant delays in receiving their orders, with some items taking weeks to arrive or not arriving at all. People frequently found that the products they received were of poor quality, often suspected to be fake, and sometimes arrived in incorrect sizes or without original packaging. The website itself was a major source of frustration, with many reviewers discovering it had shut down shortly after their purchase, making it impossible to track orders or initiate returns. Customers also consistently faced issues with tracking information, as provided links often did not work or showed no updates, and communication from the company was largely non-existent. Conversely, a small portion of people felt satisfied with their purchases, noting that some items looked fantastic, served their purpose well, and appeared to be made with durability in mind.

What people talk about most

Product

Users describe negative interactions with product, with many reporting that items received were fake, of poor... See more

Website

Clients share negative opinions on the website, with many reviewers reporting that the website has gone... See more

Order

People report negative experiences with orders, with many customers expressing dissatisfaction due to items... See more

Delivery service

Reviewers express significant dissatisfaction with the delivery service, citing frequent issues with... See more

Quality

Customers had negative experiences with quality, with many reporting that items received were of very low... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Terrible company and would avoid at all costs. Also trading as Socrypto on companies house and has been disolved Oct 25 Purchased trainers and after a long 10 week delay received goods , and obviou... See more

Rated 1 out of 5 stars

Delayed, and when checking shipping status discovered shop has shutdown. The company was listed as SOCRYPTO LTD/ Company number 15798969 and apparently was (or will be) dissolved on Sep 23rd, two da... See more

Rated 1 out of 5 stars

Avoid this company. Unable to return goods (trainers) as link to website on confirmation order email is no longer available. Emails to customer service have gone unanswered. Trainers l suspect are... See more

Rated 1 out of 5 stars

Same as others, this is a scam and I have to wait 30 days to recover funds through bank. I don't know how google can allow listing a company which doesn't have a contact number for the company or name... See more


Company details


Contact info

1.3

Bad

TrustScore 1.5 out of 5

69 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scammers

Yes as previously mentioned this company is fake , just a money pinching not even a company, total scammers , there’s nothing you can do as they don’t exist . I don’t like being got , but have done here .

September 28, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid this company

Avoid this company.
Unable to return goods (trainers) as link to website on confirmation order email is no longer available. Emails to customer service have gone unanswered. Trainers l suspect are fakes, poor sizing and quality.
Only purchased from this company as trustpilot had some good reviews 🤨

September 26, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM! Do not buy. I saw positive TrustPilot reviews and bought a pair of trainers. They are uncontactable, the website has shut down, the tracking link is fake, and I did not receive my parcel.

September 26, 2025
Unprompted review
Rated 1 out of 5 stars

Awful

Not even one star. Very disappointing. I’ve ask for a return but no answer. Don’t waste your time and money on this.

September 3, 2025
Unprompted review
Rated 1 out of 5 stars

ITEMS ARE FAKE FROM CHINA

Wish I read the reviews before I fell for their website that is full of lies! Items are shipped from china and are FAKES. What a waste of money!! Took 3 weeks to arrive and turned up with a strong smell of plastic and obviously copies... they still charge a hefty price tag!

September 25, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered trainers on 9th September said…

Ordered trainers on 9th September said it was fast delivery but I've been reading some reviews and I think my order is the same tried to email them nothing ..is this actually a scam or do they just take a while to be delivered..think I've been ripped of to be honest

September 9, 2025
Unprompted review
Rated 1 out of 5 stars

Selling fakes and scamming

Ordered trainers. Tracking link was from China and took 4 weeks to arrive. When they arrived they were in a bag as if second hand. Terrible quality and definitely fake. Asked for a refund and was offered 30% discount - from here no replies.

September 25, 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMERS AVOID

Should be zero. Waited 3 weeks for trainers. They reply to emails but pretty sure it's a scam. Tracker doesn't work, uk phone line doesn't exist. DO NOT USE THEM

September 24, 2025
Unprompted review
Rated 1 out of 5 stars

SCUMBAG

Yes what RS said there is a name and address.
I have reported this SCUMBAG to the Fraud Action Team & my bank.

September 24, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. Just like everyone else I also got scammed. I’m not shocked that they were scammers but I’m shock that Google, Apple, Shopify are enabling this and they don’t take measures to ensure the business is legit Z

September 14, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers! Since placing my order 7 days ago the website has been shut down. Assuming they stole a domain, stole people's money and did a runner... trying to claim back via Amex, fingers crossed.

September 24, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam

Bought shoes on the site based on positive trust pilot reviews. The tracking information provided immediately was a dead link. Pasting the tracking number into China post yields no results. Within 3 days of purchase, the website and Shopify store no longer exist.

September 18, 2025
Unprompted review
Rated 1 out of 5 stars

Much like everyone else I’ve been…

Much like everyone else I’ve been scammed, website doesn’t load anymore. Looked legit at the time but ye.. will be more wary in the future. Shouldn’t have know when it had china tracking on free uk delivery. Might receive some fake hokas might not.

September 16, 2025
Unprompted review
Rated 1 out of 5 stars

If I could give 0 stars I would

If I could give 0 stars I would
Criminals !!!
Don’t order from them
It’s a scam !!! BEWARE
Now I have to wait up to 55 days to get my money back from the bank

I’m very upset , I ordered some running trainers ready for a race I was ment to be running but due to these guys taking my money 10 days ago and not sending the trainers I have had to cancel ! I’ve been emailing them and they don’t reply. How do you sleep at Night robbing people like that wow , absolutely vile

They have since deleted the website

September 24, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam! At least I got my order after 3 weeks, as they were posted from China. No original box or wrapper so clearly they were fake. Website no longer exists and they don’t respond to email. However I managed to report the transaction to my bank and got refund right away.

September 22, 2025
Unprompted review

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