The staff are amazingly excellent in terms of customer service. Shah is one of the staff members that is really brilliant about everything, especially when attending to customers.
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See what reviewers are saying
Really great deals and easy to access storage unit. Honoured online quote at sign-up. Adeel explained everything clearly from the beginning of contract and even explained how we could get more di... See more
Company replied
Mohammed & Adel made me feel very welcome a sa new customer and showed a level of customer care that I've not had from another other storage facility. They built a bespoke package for me that fitted m... See more
Company replied
Nurul was top tier in his customer service he treated me with respect and patience. i struggle with the pace of my speaking and it frustrates people but he was so kind and explained everything even th... See more
Company details
- Self-Storage Facility
- Business to Business Service
- Moving Supply Store
- Records Storage Facility
- Storage Facility
About Attic Self Storage - Beckton
Written by the company
Make room for the things you love
Attic Self Storage is a London-based self-storage company that is committed to providing best-in-class personal & business storage solutions. They offer:
• Safe & secure storage • Modern, clean and bright facilities • Free 24-hour access • Award-winning customer service • Flexible storage solutions • Best value for your money • 100% online check-in • Discounted packaging material • Delivery receipt and more Additionally, Attic Self Storage sees itself as part of the communities in which it operates and believes in supporting and being actively involved in the local area. They support a range of charities and initiatives, local to each of their sites, and are always looking for new ways to become involved. visit site get a quoteContact info
3A Claps Gate Lane, Beckton, E66JF, London, United Kingdom
- 02039856900
4.7
Excellent
55 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 28% of negative reviews
Typically replies within 2 weeks
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Stacey and Adina were very helpful and…
Stacey and Adina were very helpful and an accent to the company
September 6, 2024
Unprompted review
Reply from Attic Self Storage - Beckton
Thank you for your kind words, Darren!
Fantastic customer service
Fantastic customer service and professionalism from Adina. I would highly recommend this storage facility.
August 2, 2024
Unprompted review
Reply from Attic Self Storage - Beckton
Thank you for your review, Steve! Adina is a star, we're glad you think so too. Thanks again for choosing and recommending Attic.
Professional and good service from…
Professional and good service from Stacey
July 29, 2024
Unprompted review
Reply from Attic Self Storage - Beckton
Thank you for your review! Stacey is pleased to hear your feedback. Thanks again for choosing Attic
Mohammed & Adel made me feel very…
Mohammed & Adel made me feel very welcome a sa new customer and showed a level of customer care that I've not had from another other storage facility. They built a bespoke package for me that fitted my budget and needs and everything was quickly setup and available for my use. Top marks all round, a very happy customer here.
July 14, 2024
Unprompted review
Reply from Attic Self Storage - Beckton
Thank you for your review, Sean! At Attic, we strive to provide a best-in-class self-storage experience, so we're pleased to hear your feedback. Thanks again for choosing Attic.
Great team Adina Stacey Adel and…
Great team Adina Stacey Adel and Mohammed are great guys they have been nothing but help . Great building to
July 17, 2024
Unprompted review
Reply from Attic Self Storage - Beckton
Thank you for your review, Thah! The team will be thrilled to hear that they were able to help you with everything you needed. Thanks again for choosing Attic.
Top Notch - Brazy service!
I recently used Attic Storage and couldn't be happier with the experience. Mo, Stacey, and Adel were absolutely fantastic throughout the entire process. From my initial enquiry to moving in, they provided exceptional support and made everything so easy.
Mo was incredibly knowledgeable and friendly, helping me choose the ideal storage unit without any hassle. Stacey's organisational skills were top-notch, and she kept everything running smoothly with excellent communication. Adel was a lifesaver on moving day, handling my items with great care and efficiency.
The storage facility itself is impressive—clean, secure, and very convenient to access. The team's dedication to outstanding customer service really makes Attic Storage stand out. For anyone in need of storage, I highly recommend Attic Storage. A huge thanks to Mo, Stacey, and Adel for their exceptional service. Definitely a five-star experience!
July 8, 2024
Unprompted review
Reply from Attic Self Storage - Beckton
Thank you for your kind words, Shoaib! At Attic, we strive to provide a best-in-class self-storage experience, so we're thrilled to hear your feedback. Thanks again for choosing and recommending Attic.
Adel and Mohammed was great the service…
Adel and Mohammed was great the service was amazing with a good price
July 14, 2024
Unprompted review
Reply from Attic Self Storage - Beckton
Thank you for your review, Kingsley! Adel & Mohammed will be thrilled to hear that they were able to help you with everything you needed. Thanks again for choosing Attic.
The staff member Muhammed was great…
The staff member Muhammed was great helping me close the account down ,very clean and maintained building
July 12, 2024
Unprompted review
Reply from Attic Self Storage - Beckton
Thank you for your kind words, Nortei! Muhammed will be thrilled to hear that he was able to help you with everything you needed. Thanks again for choosing Attic.
Artic storage is not the one....
Artic storage is not the one....
There is better elsewhere who, don't increase the charges every 6 months. They are OK when you can pay and there are different rules for people. And some of the staff use underhand tactics to secure payments. On the surface they are OK but just ask people that have been there from the beginning and you will find that their experience is not necessary a pleasant one.
July 11, 2024
Unprompted review
Reply from Attic Self Storage - Beckton
Thank you for sharing your feedback, Latesha! We strive to provide a fair and transparent experience for all our customers, and we appreciate your perspective.
At Attic Storage, we uphold consistent policies to ensure fairness to all customers. It's important to note that late charges are applied uniformly to all. Exceptions are made only in cases of serious extenuating circumstances, where we work closely with individuals to find a suitable resolution.
Regarding your concerns about underhand tactics, please be assured that we adhere strictly to our established procedures for managing payments. If you have specific incidents or further details to share, we encourage you to reach out to us directly at customerservice@attcistorage.co.uk so we can address them promptly.
Attic Storage Beckton ticks all boxes
From Day 1 when looking for a cheaper alternative to my storage facility, I found Attic not only had a cheaper option, but a bigger unit, automated access via a mobile app, plus 24 hours access. I was made to feel very welcome & Stacey Arnold the Assistant Store Manager was especially helpful sorting the contract & showing me around. So very pleased & happy with the service. My little daughter was especially impressed with the clean, luxury toilet.
June 28, 2024
Unprompted review
Reply from Attic Self Storage - Beckton
Thank you for your wonderful feedback, Paul! We're delighted to hear that you found Attic to be a great alternative with better value and amenities. It's fantastic that Stacey Arnold made you feel welcome and helped you with the contract and tour. We're also glad to hear your daughter enjoyed our clean, luxury toilet. We appreciate your kind words and look forward to continuing to provide excellent service. Thanks again for choosing Attic.
10/10
The team here are lovely - Adina, Stacey, Adel & Mohammad, always ready to assist anyway possible. The facility is impressive too with the app-locks, free 24 hours access and work pods. Highly recommend
July 4, 2024
Unprompted review
Can’t praise enough
Can’t praise enough. Shown how to do everything by Adel. Simple sign up process and full explanation. This site is so easy to use and access your space. Must mention the lady who booked my appointment, she was brilliant in informing me of all the options. Signed up for a year with good discounts. Can’t go wrong here. All new as well.
May 26, 2024
Unprompted review
Reply from Attic Self Storage - Beckton
Thank you for your fantastic review, Russell! At Attic, we strive to provide a best-in-class self-storage experience, so we're thrilled to hear your feedback. Thanks again for choosing Attic.
Amazing team.
The team at Beckton were lovely. Adina, Steve, Stacey and Adel, looked after me and gave amazing customer service. This is the place to go for storage.
May 10, 2024
Unprompted review
Reply from Attic Self Storage - Beckton
Thank you for your review! The team will be thrilled to hear your feedback. Thanks again for choosing Attic.
Amazing Customer Service
Adel, Stephen, Stacey and Adina were a great help and made everything very easy and straightforward procedure! Would recommend to anyone in the local area :)
May 8, 2024
Unprompted review
Reply from Attic Self Storage - Beckton
Thank you for your kind words, Samuel! The team will be thrilled to hear that they were able to help you with everything you needed. Thanks again for choosing and recommending Attic.
Really great deals and easy to access…
Really great deals and easy to access storage unit. Honoured online quote at sign-up. Adeel explained everything clearly from the beginning of contract and even explained how we could get more discount if paying full upfront for the annual contract.
Was a smooth one year of renting. Served me well.
Adeel and Stephen also helped me to do a smooth checkout and processed the deposit return too which returned to my bank really quickly.
I would defo recommend using their facilities if storage space is required 👌
April 26, 2024
Unprompted review
Reply from Attic Self Storage - Beckton
Thank you for your review, Ruman! At Attic, we strive to provide a best-in-class self-storage experience, so we're thrilled to hear your feedback. Thanks again for choosing Attic.
Very helpful and informative staff
Very helpful and informative staff. Clean and secure facility, easy to use app.
April 17, 2024
Unprompted review
Reply from Attic Self Storage - Beckton
Thank you for your review, Jane! We're pleased to hear that you're satisfied with the facility, app and service. Thanks again for choosing Attic.
They were very friendly and all were…
They were very friendly and all were handled very professionally. Shown us around and the functionality and answered all our concerns.
April 7, 2024
Unprompted review
Reply from Attic Self Storage - Beckton
Thank you for your review, Gunaratnam! The team will be thrilled to hear your feedback. Thanks again for choosing Attic.
Fantastic service at very short notice
Fantastic service at very short notice. Adina, Stephen and the other staff have been really helpful throughout the process. The storage facility is easy to access and always in pristine condition. Thank you!
March 29, 2024
Unprompted review
Reply from Attic Self Storage - Beckton
Thank you for your review, Claire! We strive to provide a best-in-class self-storage experience, so we're pleased to hear your feedback. Thanks again for choosing Attic.
24-hour access / great app!
Excellent facilities, reasonable rates and helpful staff (Adina and Stacy). The app makes accessing your locker very easy. Highly recommended.
March 18, 2024
Unprompted review
Reply from Attic Self Storage - Beckton
Thank you for your review, Mark! At Attic, we strive to provide a best-in-class self-storage experience, so we're thrilled to hear your feedback. Also glad to hear that you're a fan of our app-controlled locks. Thanks again for choosing Attic.
My Visit to Beckton Attic was amazing
My Visit to Beckton Attic was amazing. From start to finish, Adina was great help from showing us around different options to finalising a unit.
10/10 service.
March 11, 2024
Unprompted review
Reply from Attic Self Storage - Beckton
Thank you for your review, Billy! At Attic, we strive to provide a best in class self-storage, so we're pleased to hear your feedback. Thanks again for choosing Attic.
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