I’ve had a great experience from start to finish. Derek has been amazing and really made the process easy - would recommend and definitely use again!

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Derek was exceptionally helpful and listened to my needs and gave me the most suitable options. Definitely recommend speaking to him when you visit Harrow.
Really friendly staff (Marco), helped me through the whole process despite the fact I’d managed to mess up the online booking. Very friendly and helpful, would use this location for storage in London... See more
Company replied
A big thank you to a wonderful person - Maria Basile. Her brilliant telephonic manners and persuasive advice made choose Attic self storage. Also many thanks to the manager James, for looking af... See more
Company replied
Company details
- Self-Storage Facility
- Business to Business Service
- Moving Supply Store
- Records Storage Facility
- Storage Facility
About Attic Self Storage - Harrow
Written by the company
Make room for the things you love
Attic Self Storage is a London-based self-storage company that is committed to providing best-in-class personal & business storage solutions. They offer:
• Safe & secure storage • Modern, clean and bright facilities • Free 24-hour access • Award-winning customer service • Flexible storage solutions • Best value for your money • 100% online check-in • Discounted packaging material • Delivery receipt and more Additionally, Attic Self Storage sees itself as part of the communities in which it operates and believes in supporting and being actively involved in the local area. They support a range of charities and initiatives, local to each of their sites, and are always looking for new ways to become involved. visit site get a quoteContact info
164 Honeypot Lane,, Harrow, Edgware, HA71EE, London, United Kingdom
- 02039856800
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 28% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Derek was exceptionally helpful and…
Derek was exceptionally helpful and listened to my needs and gave me the most suitable options. Definitely recommend speaking to him when you visit Harrow.
I’ve had a great experience from start…
I’ve had a great experience from start to finish. Derek has been amazing and really made the process easy - would recommend and definitely use again!
Great staff and service
Really friendly staff (Marco), helped me through the whole process despite the fact I’d managed to mess up the online booking. Very friendly and helpful, would use this location for storage in London again.

Reply from Attic Self Storage - Harrow
A very positive experience from start…
A very positive experience from start to finish. I booked on the day and the online check-in process took less than 10 minutes and was straightforward to complete. I was particularly impressed that there were no nuisance sales calls afterwards, which made the whole process feel professional and customer-focused.
On arrival, I was offered a coffee during check-in, which was a nice touch. The staff were excellent throughout – Marco at the reception desk was welcoming, helpful, and efficient, while Jacob was great to deal with on the phone and answered all my questions clearly.
The app was easy to use, making access simple without any fiddling around with padlocks or having to purchase one separately. Everything felt modern and convenient.
I was also pleasantly surprised to receive a very useful £20 voucher that I could spend in-store, which was an unexpected bonus. Moving my boxes in was quick and hassle-free.
Overall, excellent service, friendly staff, and a smooth customer experience. I would happily recommend them.

Reply from Attic Self Storage - Harrow
Derek was really helpful
Derek was really helpful, even when it was coming to closing time, he still did everything he was meant to do for me. And he made sure I got everything I needed.He got the man+van for transportation who was also very helpful he really went extra mile.

Reply from Attic Self Storage - Harrow
Best experience and service received second to none
The experience was brilliant and the service received from Marco at the Harrow site was second to none. Thank you Marco. Absolute pleasure to do business with you.

Reply from Attic Self Storage - Harrow
Marco was friendly and very informative…
Marco was friendly and very informative about how Attic works. He explained everything concisely and simply. Thank you!

Reply from Attic Self Storage - Harrow
Marco was extremely helpful
Marco was extremely helpful. The facilities are great, and prices are very competitive. I highly recommend Attic Storage.

Reply from Attic Self Storage - Harrow
Samir and Marco aided with me a very…
Samir and Marco aided with me a very smooth and clean experience with dropping off my items for storage! very happy and very clear instructions given.
ps- marco makes great tea! :)

Reply from Attic Self Storage - Harrow
Easy sign up process!
Easy sign up process!! Price very competitive as well as being a state of the art facility with 24 hour access and friendly polite staff including Samir, Branch Manager who helped me rent the unit.
Highly recommend!

Reply from Attic Self Storage - Harrow
Attic self-storage is your best…
Attic self-storage is your best option!!! Marco and Andre are staffs. They are very nice and friendly. I got a tasty coffee from Andre that I would recommend to my friends. Please choose coffee instead of tea, you won’t regret that. And the experience to store my stuff is easy peats. Marco showed me steps by steps. You don’t need to worry about the procedure. I will rate 10/10 instead of 5 stars.

Reply from Attic Self Storage - Harrow
Very good customer service
Jamie and Marco were incredibly helpful and they made the signing up process quick and easy

Reply from Attic Self Storage - Harrow
Marco and Jamie were wonderful
Marco and Jamie were wonderful. The process of setting everything up was made very easy and smooth. Thank you very much, wonderful service.

Reply from Attic Self Storage - Harrow
Great experience
Great experience, Marco and Bilal looked after us very well.
Have had a unit for a while here and will be switching to a bigger one soon. They have accommodated my every need and made it very easy for me.
Thank you

Reply from Attic Self Storage - Harrow
Service is fast and efficient
Service is fast and efficient, and employees like Marco make the process easy and professional.

Reply from Attic Self Storage - Harrow
Andre was incredibly respectful and…
Andre was incredibly respectful and helpful during our visit and helped me from start to finish.
Thanks a bunch

Reply from Attic Self Storage - Harrow
If Carlsberg did storage
If Carlsberg did storage, Attic would definitely be the facility of choice and André would be the perfect ambassador!!
Thanks you so much

Reply from Attic Self Storage - Harrow
Incredible service
I had a great experience at Attic Self Storage in Harrow thanks to Marco. He was extremely helpful, patient, and professional from start to finish. He explained everything clearly and helped me choose the right storage unit for my needs. The Attic Self Storage app is also a fantastic feature. It makes it very easy to access the unitand keep track of everything from my phone. The combination of excellent customer service from Marco and the convenience of the app made the whole process smooth and stress free. I would highly recommend this location to anyone looking for secure, modern, and easy to use storage.

Reply from Attic Self Storage - Harrow
Great customer service at the…
Great customer service at the Queensbury branch, Marco was so helpful, we had a tour around the units to see the best suitable option. He explained throughly the cost, terms and condition. We were offered refreshment and the facilities is clean. I booked a storage unit straight away.

Reply from Attic Self Storage - Harrow
Smir bhai did good job
Smir bhai did good job. Very kind and intelligent person and he learnt me everything and he know so many language so he is genuine person.
Thank you so much samir.

Reply from Attic Self Storage - Harrow
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







