Attic Self Storage - Harrow Reviews 206

TrustScore 5 out of 5

4.9

164 Honeypot Lane,, Harrow, Edgware, HA71EE London, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Derek was really helpful, even when it was coming to closing time, he still did everything he was meant to do for me. And he made sure I got everything I needed.He got the man+van for transportation w... See more

Rated 5 out of 5 stars

A big thank you to a wonderful person - Maria Basile. Her brilliant telephonic manners and persuasive advice made choose Attic self storage. Also many thanks to the manager James, for looking af... See more

Company replied

Rated 5 out of 5 stars

I am so happy to find an emergency storage which is accessible 24h, absolutely very easy to acces by phone app with doors opening and close automatically. I highly recommend Attic Storage as is the be... See more

Company replied

Rated 5 out of 5 stars

Easy sign up process!! Price very competitive as well as being a state of the art facility with 24 hour access and friendly polite staff including Samir, Branch Manager who helped me rent the unit. H... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Business to Business Service
  3. Moving Supply Store
  4. Records Storage Facility
  5. Storage Facility

About Attic Self Storage - Harrow

Written by the company

Self Storage in London GIF

Make room for the things you love

Attic Self Storage is a London-based self-storage company that is committed to providing best-in-class personal & business storage solutions. They offer:

• Safe & secure storage

• Modern, clean and bright facilities

• Free 24-hour access

• Award-winning customer service

• Flexible storage solutions

• Best value for your money

• 100% online check-in

• Discounted packaging material

• Delivery receipt and more

Additionally, Attic Self Storage sees itself as part of the communities in which it operates and believes in supporting and being actively involved in the local area. They support a range of charities and initiatives, local to each of their sites, and are always looking for new ways to become involved.

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Contact info

  • 164 Honeypot Lane,, Harrow, Edgware, HA71EE, London, United Kingdom

  • 02039856800

4.9

Excellent

TrustScore 5 out of 5

206 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

100% recommended

I was hesitant at first with storages in London and after much research I was happy with the services and all the information provided by Maria Basile .
She is efficient, smooth and made the process seamless from the moment we connected on the call.
Thank you Maria and team. 100% recommended

April 12, 2025
Unprompted review
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Reply from Attic Self Storage - Harrow

Thank you for the fantastic review, Anmol! We're so pleased Maria made the process seamless and provided all the information you needed to feel confident in your choice. We truly appreciate your recommendation!

Thanks again for choosing Attic!

Rated 5 out of 5 stars

Awesome!

I’ve been a customer of this Harrow Attic Storage for over 3 years, best storage experience I’ve ever had. Don’t know about other locations but this one is The One. Thx guys and gals.

March 31, 2025
Unprompted review
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Reply from Attic Self Storage - Harrow

Thank you for the awesome review, Daniel! We're honoured to have had you as a customer for over 3 years, and it means a lot to hear that Harrow has been your best storage experience.

Thanks again for choosing Attic!

Rated 5 out of 5 stars

Compliments

Attic Harrow seems to be the perfect choice for me. Thank you to Samir who gave me outstanding service and talked me through the signup process. He was extremely approachable and friendly.

March 31, 2025
Unprompted review
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Reply from Attic Self Storage - Harrow

Thank you for the kind words, A Patel! We're so pleased to hear that Samir provided outstanding service and made your signup experience smooth and friendly.

Thanks again for choosing Attic!

Rated 5 out of 5 stars

If you are looking for outstanding…

If you are looking for outstanding service and state of art facility, you must go and check Attic Harrow. Great location, great people especially Maria and Marco.

March 31, 2025
Unprompted review
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Reply from Attic Self Storage - Harrow

Thank you for the fantastic review, Priti! We're thrilled to hear you enjoyed the service and facilities at Attic Harrow. Maria and Marco will be so pleased to know they made a great impression.

Thanks again for choosing Attic!

Rated 5 out of 5 stars

I had a really nice experience

I had a really nice experience. María and Marco were really nice to me. They explain me really good how everything worked and managed to help me change to a bigger storage space easily. The place is super organised and clean.

Harrow

March 22, 2025
Unprompted review
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Reply from Attic Self Storage - Harrow

Thank you for the lovely review, Luna! We're so glad Maria and Marco made your experience smooth and helped you find the right space. It's great to hear you're happy with the clean and organised Harrow facility.

Thanks again for choosing Attic!

Rated 5 out of 5 stars

Samir showed me around potential units…

Samir showed me around potential units with great pride for the company he works for. Very informative and had an answer for every query I had. Seamless signing up process.

Would recommend to anyone.

March 30, 2025
Unprompted review
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Reply from Attic Self Storage - Harrow

Thank you for the fantastic review, Big A! We're so glad to hear that Samir took great care in showing you around and made the sign-up process seamless. We really appreciate your recommendation!

Thanks again for choosing Attic!

Rated 5 out of 5 stars

Excellent Storage Company

Excellent storage service and very easy access through the app. I like the convenience of a 24/7 storage company. Maria dealt with the onboarding with true professionalism and appreciate the staff,
Jamie and Marco always smiling and welcoming. Would definitely recommend this 5 star company

March 30, 2025
Unprompted review
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Reply from Attic Self Storage - Harrow

Thank you for the excellent review, Shamik! We're thrilled to hear that Maria, Jamie, and Marco made your experience so smooth and welcoming. It's great to know you're enjoying the convenience of 24/7 access and our app features.

Thanks again for choosing Attic!

Rated 5 out of 5 stars

Helpful staff like Maria

Helpful staff like Maria, Marco and Jamie.

March 30, 2025
Unprompted review
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Reply from Attic Self Storage - Harrow

Thank you for your feedback! We're so glad Maria, Marco, and Jamie were helpful and made your experience a positive one.

Thanks again for choosing Attic!

Rated 5 out of 5 stars

100% Excellence! The Attic, Harrow

Originally went to Vanguard but was soon convinced to change to The Attic, Harrow, as I received a Blue Light discount, regular updates from Marco and excellent customer service.
Went through the procedures thoroughly and the coffee offered was always welcomed! I would highly recommend this branch and will be using them again once I have completed my project! Thanks for all your help Marco!! 10 out of 10!!

March 29, 2025
Unprompted review
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Reply from Attic Self Storage - Harrow

Thank you for the amazing review, Pauline! We're so pleased Marco provided excellent service and kept you well informed throughout. We're glad the discount and those little touches—like coffee!—made a difference. We look forward to welcoming you back after your project!

Thanks again for choosing Attic!

Rated 5 out of 5 stars

Marco and the team at Harrow Attic are…

Marco and the team at Harrow Attic are fantastic. Great service and very knowledgeable. The Attic facility is clean and well lit. I was served by Marco, who went out of his way to assist me and meet my requirements. Was looking for storage and popped into Harrow Attic. Greeted and showed around by Marco, even had a cup of tea and a chat. Signed up and would recommend.

March 15, 2025
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Reply from Attic Self Storage - Harrow

Thank you for the fantastic review, Ali! We're so glad Marco and the Harrow team made you feel welcome and provided the support you needed. It's great to hear you enjoyed the tour—and the cup of tea too!

Thanks again for choosing Attic!

Rated 5 out of 5 stars

Samir made an effort to assist me on…

Samir made an effort to assist me on the day with parking, a suitable unit and explained everything regarding using the storage premises and access! Thanks for your help! Very prof service!

March 28, 2025
Unprompted review
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Reply from Attic Self Storage - Harrow

Thank you for the great review, Achilleas! We're glad to hear Samir provided professional service and helped make everything clear and convenient for you.

Thanks again for choosing Attic!

Rated 5 out of 5 stars

Signed up today with the help of maria

Signed up today with the help of maria. Excellent service

March 20, 2025
Unprompted review
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Reply from Attic Self Storage - Harrow

Thank you for the great feedback, Razz! We're glad Maria provided excellent service during your sign-up.

Thanks again for choosing Attic!

Rated 5 out of 5 stars

Friendly ,professional and clear…

Friendly ,professional and clear service. I went through all steps how to use the storage and it was great experience. Customer service via chat was very quick and solved my inquiries efficiently arraging phone calls within minutes.

March 4, 2025
Unprompted review
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Reply from Attic Self Storage - Harrow

Thank you for your kind words, Pawel! We're delighted to hear you had a great experience and found our customer service efficient and helpful. If you ever need anything else, we're always here to assist.

Thanks again for choosing Attic.

Rated 5 out of 5 stars

Very warm ambience

Very warm ambience. The three of them at the reception were very engaging. Marco even offered me tea and some time to relax and I have been really impressed how he made sure I'm at home and welcomed. The storage is clean and just right for my things for a quick storage space and I'm glad that Marco even facilitated the van that will help me pick my things. All is well. So satisfied and happy to recommend

February 27, 2025
Unprompted review
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Reply from Attic Self Storage - Harrow

Thank you for your lovely feedback, Jocelyn! We're so pleased to hear that Marco and the team made you feel welcome and at home. It’s great to know you found the storage clean and the process smooth. We truly appreciate your recommendation! Thanks again for choosing Attic.

Rated 5 out of 5 stars

Great service and friendly staff

Thank you Maria who organised the booking and Andre and Marco who showed me around and helped me understand the pricing. Great service and friendly staff.

February 8, 2025
Unprompted review
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Reply from Attic Self Storage - Harrow

Thank you for your positive reply Shazad, we're pleased to hear that you received great service from the team. Thank you for choosing Attic Self Storage.

Rated 5 out of 5 stars

Marco and the team is kind.

Marco and the team is kind.

January 31, 2025
Unprompted review
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Reply from Attic Self Storage - Harrow

Thanks for your positive rating Raj and for choosing Attic Self Storage.

Rated 1 out of 5 stars

The Worst Storage Facility Ever

Without a doubt (and by some distance), the worst self storage company I've EVER used. Where to begin? Shambolic from top to bottom from the hopeless glitchy tech they employ for lift and unit access which has been plagued for the best part of 18 months by errors and malfunctions, to their payment system which isn't fit for purpose (especially if you bank with Nat West), to the all too often belligerent staff at front desk. Add to this their eye watering, ever rocketing prices which are the icing on a layer cake of system and service ineptitude, avoid Attic Stanmore if you're looking for storage around NW London.

October 31, 2024
Unprompted review
Rated 5 out of 5 stars

moving from new york to London

I contacted Attic Arrow for our move from New York to London, and Maria Basile handled our case brilliantly. The entire international transfer was executed with incredible precision and care. My fiancé and I were particularly anxious about storing our belongings since we couldn't be in London to receive them and arrange the self-storage personally. However, Maria went above and beyond, managing the entire process seamlessly. She kept us informed at every step, ensuring our possessions were not only safely transported but also properly secured in storage.

The level of service we received far exceeded our expectations, making what could have been an overwhelming experience remarkably smooth.

We're incredibly grateful for Maria's outstanding support and Attic Harrow's impeccable service. We'll definitely be using their services again and would highly recommend them to anyone planning an international move.

January 3, 2025
Unprompted review

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