I recently had a fantastic experience with Maria Basile at Attic Self Storage! From the moment I arrived, Maria was incredibly welcoming and attentive. She took the time to explain the different storage options available, helping me choose the perfect unit that fit my needs.

Maria's professionalism and knowledge made the entire process smooth and stress-free. She answered all my questions with patience and provided valuable tips for packing and organizing my items. I truly appreciated her willingness to go the extra mile to ensure I was satisfied.

The facility itself is clean, secure, and well-maintained, which added to my confidence in storing my belongings there. Thanks to Maria's outstanding customer service, I felt at ease throughout the entire process. I highly recommend Attic Self Storage, and if you get the chance to work with Maria, you’re in excellent hands!

Having spent time interacting with your staff in your Harrow branch!

I would suggest you give your staff all Sundays off during December, paid!

Maria and Marco at Reception gives a great service for me and always keeps me up to date with at deliveries have coming

Nice, friendly and helpful staff members, Marco thank you for all of your patience and help.

Samir shah , very helpful and very good service
I like it 👍👍👍

After having visited a couple of local storage places with a standard, dry - to the point service, Attic Harrow was an altogether different and welcoming experience.

Marco's delightful, personalised client centred approach, coupled with efficiency and ability to offer a tailored solution certainly builds trust.

24/7 access of course is very helpful.

Would surely recommend Attic Harrow.

A++++ Outstanding customer service. Marco is a top man and a pleasure to deal with, could have gone elsewhere closer in distance but opted for attic purely because of his welcoming vibe and great service. Feels like a homely atmosphere rather than a dull place.

Marco has the best service

Excellent customer service care. Specially Marco was tremendous and brilliant in customer care. Overall I would describe the service as 5 star.

Excellent facility, excellent staff . Maria is outstanding, super helpful. The place is dry and fresh. Would recommend

Samir at Attic Storage was brilliant to work with, very energetic, approachable and straightforward to talk to. We are extremely happy to use their service.

Sameer helped me to understand the price structure and showed me around the place. I highly recommend Sameer Shah. Thanks for your help.

Quick and trustworthy with Samir, took us through the process safely and fast, was very happy with his service.

Samir did a great job on giving us the storage place and the service was exceptional

Excelent team very helpful thank you for everything.

Marco was an amazing help from start to finish! The building is clean and well organised, great experience.

I used to keep my stuff in another storage and I was looking to change somewhere in London that's conveniently located and can be accessed 24/7.

Attic Storage Harrow has surpassed every expectation from the moment I spoke to Samir on the phone to discuss what the storage options are and the prices til my first visit to the location - I was thoroughly impressed. The technology on the security access using the app was excellent and definitely the unique selling point for me in choosing Attic Storage.

I also appreciate a lot superb assistance from Samir and Jamie since I was away the whole time and a few times I needed assistance to grant access to friends or couriers who needed to pickup some items from my storage unit. There was also a time that I needed to store more furniture and everything was communicated timely and sorted for me even without being physically there.

All the communications were prompt, highly considerate and always provides assurance and peace of mind.

I highly recommend using Attic Storage for any storage needs!

As always, the place looked and felt first class. Clean and tidy.
As always, the member of staff (on this occasion MARIA…) assisted me from arrival to departure. From getting me logged into the app, to accompanying me in the lift to my floor (as I’m not fond of lifts, if I’m honest…)
And as always, I was reminded why I chose Attic storage over other similar companies.

Maria was very kind, attentive and went out of her way to make me feel comfortable and answer my queries. Highly recommend!

Attic storage have caused a major dissatisfaction with their service that I have received with my storage unit, which had been infested with rats and mice with so many droppings, my wooden items were damp still which means it was actively occurring. The toxic germs and bacteria from the items I touched is disgusting.

This infestation has resulted in extensive damage to approximately 95% of my belongings, leaving me with significant losses estimated at over £8,000.

Despite assurances from the management that my insurance claim would be processed within a couple of weeks, it has now been two months with no progress or updates. I find this lack of communication and action unacceptable, especially considering that the team was aware of previous infestations on the same floor and failed to inform me but discussed it right in front of me.

The store manager was great and helpful but very dishonest.

Additionally, I am disappointed that I have not received a refund or compensation from them, despite the circumstances. This situation has left me without my belongings and feeling deeply frustrated with the company’s handling of the matter.

I cannot recommend their services to others under these circumstances and warn anyone and everyone to not use them.