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Review summary

Created with AI, based on recent reviews

Looking at 69 reviews, most reviewers were somewhat happy with their experience overall. Customers consistently praise the products, highlighting their effectiveness, natural ingredients, and pleasant scents. Many appreciate the availability of Canadian-made, non-toxic, and eco-friendly options, including refill sizes and plastic-free choices. People also find the ordering process easy and appreciate the quick shipping for many orders. However, a significant number of people were dissatisfied with the customer service, describing it as poor or non-existent, especially when issues like missing items or incorrect orders arise. Some customers also experienced problems with packaging, noting that products often arrive damaged or leaking due to inadequate protection. Delivery times were a concern for some, with several reviewers reporting long waits or orders being shipped to the wrong address.

What people talk about most

Product

Customers consistently note positive experiences with product quality, highlighting natural ingredients,... See more

Order

Clients share ambiguous opinions on order. Many customers found the ordering process easy and praised good... See more

Quality

People report ambiguous experiences with quality. Many customers praise the products, highlighting features... See more

Delivery service

Consumers find delivery service to be ambiguous. While some reviewers praise quick delivery times, with... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers report negative experiences,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good performance products, love the ability to buy in bulk. Good delivery timeline. Because of the shipping charges I have purchased Attitude products that are available on Amazon Canada site, to re... See more

Rated 5 out of 5 stars

I was looking for cleaning products that are made with natural ingredients, effective, provides for subscriptions and Canadian made. Attitude met all my needs plus they are available in refill si... See more

Rated 5 out of 5 stars

Products are always good. I bought the fabric softener and kids' bubble bath, which are both favourites in our household. The fabric softener works very well and has a nice, clean scent. You don’t ne... See more

Rated 5 out of 5 stars

Attitude products work great! Orders ship quickly. I like that there is consistently new products added. The scents that they offer are wonderful, without being overpowering.


Company details

  1. #7 of 10 best companies in Beauty Product Supplier
  2. #3 of 5 best companies in Beauty Supply Store
  3. #3 of 3 best companies in Cosmetic Products Manufacturer
  4. #10 of 13 best companies in Cosmetics Store
  5. #8 of 11 best companies in Health and Beauty Shop
  6. #5 of 5 best companies in Skin Care Clinic

Written by the company

ATTITUDE creates clean, performance-driven, naturally derived beauty and home care products in sustainable packaging to help reduce plastic on our planet. We're EWG VERIFIED™, vegan and cruelty-free.


Contact info

3.7

Average

TrustScore 3.5 out of 5

82 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 56% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good products

Good products. My conditioner is heavy so I use very little.
Only con, shipping takes a long time

March 11, 2026
Rated 4 out of 5 stars

Good Performance Products

Good performance products, love the ability to buy in bulk.
Good delivery timeline.
Because of the shipping charges I have purchased Attitude products that are available on Amazon Canada site, to receive free shipping.

March 11, 2026
Rated 5 out of 5 stars

Excellent product

Excellent product, good selection, quick delivery, and product is exactly as described. I love the large selection of quality unscented products.

March 4, 2026
Rated 5 out of 5 stars

Best laundry detergent

My laundry is always fresh, no harsh chemical smell. I have no more skin rashes from the drug store laundry soap. I can still have soft clothes from the awesome fabric softener. Thank you Attitude!

March 11, 2026
Rated 3 out of 5 stars

Disappointed...

The shipped items are not packed as great as it used to be. Previous packages we have received were always secure. We did not receive our full order. We ordered the hand sanitizer pack of 3 and only received 2. A part of our order was refunded due to being out of stock but it would be nice if we could receive free shipping so we could order a replacement.

March 11, 2026
Rated 5 out of 5 stars

Love the hand soap!

I ordered a pack so I didn't have to think about soap refills for a while! We were using a kind that I could get from the grocery store but then I found out there was an ingredient in it that is banned in Europe. No thanks! The U.S. is an amazing country but it's tough to see ingredients in U.S. made products contain different ingredients in the U.S. vs. those they sell to other countries. Anyway! I was on the hunt and my research brought me here. The scents are lovely but not overpowering and I love the foundation of this company. The price is totally fair as well. We will be continued customers.

March 4, 2026

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