Good performance products, love the ability to buy in bulk. Good delivery timeline. Because of the shipping charges I have purchased Attitude products that are available on Amazon Canada site, to re... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was looking for cleaning products that are made with natural ingredients, effective, provides for subscriptions and Canadian made. Attitude met all my needs plus they are available in refill si... See more
Products are always good. I bought the fabric softener and kids' bubble bath, which are both favourites in our household. The fabric softener works very well and has a nice, clean scent. You don’t ne... See more
Attitude products work great! Orders ship quickly. I like that there is consistently new products added. The scents that they offer are wonderful, without being overpowering.
Company details
- #7 of 10 best companies in Beauty Product Supplier
- #3 of 5 best companies in Beauty Supply Store
- #3 of 3 best companies in Cosmetic Products Manufacturer
- #10 of 13 best companies in Cosmetics Store
- #8 of 11 best companies in Health and Beauty Shop
- #5 of 5 best companies in Skin Care Clinic
Written by the company
ATTITUDE creates clean, performance-driven, naturally derived beauty and home care products in sustainable packaging to help reduce plastic on our planet. We're EWG VERIFIED™, vegan and cruelty-free.
Contact info
Canada
- attitudeliving.com
3.7
Average
82 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 56% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I love this lotion so much
I love this lotion so much. I've been searching everywhere for a more environmentally friendly lotion at a good price that is also hydrating - found it!
November 10, 2025
Fedex put me in collections after…
Fedex put me in collections after MULTIPLE assurances that the import bill that I was receiving was not my responsibility.
My credit is going to be ruined because I tried to order less toxic cleaning products! NOWHERE on the website does it state that US customers will be responsible for paying import duties.
I am going to have to pay $42 for a $35 order, to avoid any further injury to my credit!!!
November 23, 2025
Unprompted review
Reply from ATTITUDE
We’re really sorry to read this and understand how stressful and upsetting this situation must have been. This is certainly not the experience we want anyone to have, and we apologize for the concern this has caused. If this hasn’t already been resolved, we truly want to connect with you to review your case and make things right. Adapting to evolving customs regulations can sometimes be challenging, but our team is here to help and support you through this, and if you don’t hear back from us, please don’t hesitate to reach out so we can follow up.
— The ATTITUDE Team
STAY AWAY FROM THIS COMPANY
I have been a long time customer with this company because I love their products and feel safe using their products. But I will NEVER support this company again. I ordered 6 products and received 4. I received two products that I DID NOT even pay for, I received two products that I DID pay for and essentially missing 4 products. I filled out the form that they recommend if needing assistance and still have not yet heard from them after going on 3 weeks. I called twice and left two voicemails and have not received a call back. There are similar issues from many other customers of attitude living on social media stating their issues through comments. This company is stealing customers money and they somehow NEED TO BE SHUT DOWN! Please don’t waste your time or money on this company. They may have your trust for a long time at first but eventually they will screw you over.
October 2, 2025
Unprompted review
Reply from ATTITUDE
We’re really sorry to read this and understand how upsetting and frustrating this experience must have been, especially as a long-time customer who trusted our brand. Missing items, receiving incorrect products, and not hearing back after multiple attempts to reach us is not the experience we want to provide, and we sincerely apologize for this. We truly want to connect with you to review what happened and resolve your situation, and if you don’t hear back from us, please don’t hesitate to reach out so we can follow up.
— The ATTITUDE Team
WORST customer service and website…
WORST customer service and website interface EVER. I love the products, HATE every single other thing about this company. I could whine and tell the whole story, but just trust me, if you’re able to find a company that offers similar quality in their product products, save yourself the hours and days of hassle dealing with this company. And please let me know what the other company is! :)
October 9, 2025
Unprompted review
Reply from ATTITUDE
We’re sorry to see this feedback and understand how discouraging this experience must have been, even though you appreciate our products. Feeling stuck or frustrated by our website or customer support is not what we want for anyone, and we apologize for the time and energy this situation took. We’d really like the chance to reconnect, better understand what happened, and see how we can improve your experience, and if you don’t hear back from us, please feel free to reach out so we can follow up.
— The ATTITUDE Team
Missing Products and No Customer…
Missing Products and No Customer Service
I ordered 4 products from ATTITUDE Living and only received 2. I contacted the company more than 10 times and never received a reply. To date, I have not received either a reimbursement or the 2 missing products. The customer service is the worst I’ve experienced — essentially non-existent. They even mention on their website that there is a form for these types of inquiries, but the link is not included. Extremely disappointing and unprofessional.
July 16, 2025
Unprompted review
Reply from ATTITUDE
We’re really sorry to hear about this and understand how upsetting it is to be missing part of an order while receiving no response despite multiple attempts to contact us. This is not the level of service we want to provide, and we sincerely apologize for the frustration this has caused. We want to connect with you to review your situation and resolve it properly, and if you don’t hear back from us, please reach out so we can make sure your case is followed up on.
— The ATTITUDE Team
Great that it's a Canadian company but quality is questionable!
Ordering online was easy and I like to support Canadian companies. Unfortunately, the delivery was not so good. One of the soap caps broke off and liquid leaked in the box. All of the other hand soap containers have defective dispenser tops so I have to find replacements that fit the size of the bottle. Will not be ordering from this company again.
August 5, 2025
Unprompted review
Reply from ATTITUDE
We’re sorry to hear about this experience and appreciate you choosing to support a Canadian company. Receiving damaged items and dealing with faulty dispensers is understandably frustrating, and this is not the experience we want to provide. We take feedback like this seriously and would like the opportunity to review what happened and see how we can help make things right. We want to connect with you to look into this further, and if you don’t hear back from us, please don’t hesitate to reach out so we can follow up. — The ATTITUDE Team
Horrible Packaging!
The packaging bottles for their laundry detergent and fabric softener are horrendous. You cannot pour the product out without it spilling literally everywhere, no matter how slow you go. If you use the lids as a measuring cup, which they instruct you to do, then put the lid back on the bottle the product drips down the sides of the bottle and gets everywhere. You can't stop this from happening. It is truly the stupidest packaging I've ever seen. I shouldn't have to transfer the product into a different, better container just to make sure it doesn't spill everywhere. I'll never use Attitude again, what a mess!
August 2, 2025
Unprompted review
Reply from ATTITUDE
We’re really sorry to hear about your experience and understand how frustrating it can be when packaging doesn’t work as expected, especially for everyday products like laundry detergent. Thank you for taking the time to share this feedback, as it helped highlight an issue that has since been fixed. We’d still truly like the opportunity to connect with you and make things right, and if you don’t hear back from us, please don’t hesitate to reach out so we can follow up.
— The ATTITUDE Team
Attitude has a major attitude about responding to customers
I have ordered from Attitude Living, both on their website, and on Amazon thinking Amazon might be better, but unfortunately, this company just doesn't know how to pack their products correctly. Every time I order from them, I receive a soggy soap-soaked box with empty containers that have leaked and spilled out all over the box and the rest of the contents. In addition, all of the bottle caps are loose on the bottles and the bottles are loose and banging around in the box. Of course there would be damage. It's commen sense. They don't use tape, bubble wrap, or any type of protecting wrapping or packing for shipping their products. It's always a huge mess when I receive a shipment from them. I am not ordering from Attitude anymore. I am not going to waste any more of my money on this company since I can't receive a product that isn't damaged or defective. Customer service is absolutely awful. Just terrible. They take forever to answer and they do not help you at all. I have emailed them several times about this most recent order from Amazon and an order before that from their website. I have received no response and no help whatsoever. A disgrace of a company. It's a shame because I did like their products, but I'm done. No more.
May 23, 2025
Unprompted review
Reply from ATTITUDE
We’re really sorry to read this and understand how frustrating it is to repeatedly receive damaged products and feel unheard after reaching out for help. This is not the experience we want anyone to have, especially from a brand you once enjoyed. The packaging concerns you described are being taken seriously, and your feedback is important as we continue working to improve this. We truly want to connect with you to review what happened and see how we can make this right, and if you don’t hear back from us, please don’t hesitate to reach out so we can follow up.
— The ATTITUDE Team
Poor customer service.
Great products, terrible customer service. I placed an order, it must have gotten lost in the shuffle. I emailed them and they got it moving BUT... I got a note from a customer service rep named Juliette. No apology merely a tracking number... Which indicated it still hadn't shipped. Will not use this company again. It is a shame.
April 24, 2025
Unprompted review
Reply from ATTITUDE
We’re sorry to hear this and understand how disappointing it can be to feel overlooked, especially after having to follow up on an order. This is not the level of care we want to provide, and we apologize for the way this was handled. We’d like the opportunity to review what happened and ensure your experience is properly addressed. We want to connect with you to look into this further, and if you don’t hear back from us, please don’t hesitate to reach out so we can follow up. — The ATTITUDE Team
Do not recommend
April 22, 2025
Unprompted review
Reply from ATTITUDE
We’re sorry to see this and regret that your experience didn’t meet expectations. This isn’t the impression we want to leave, and we’d really like the opportunity to better understand what led to this feedback. We want to connect with you to review your experience and see how we can make things right, and if you don’t hear back from us, please don’t hesitate to reach out so we can follow up.
— The ATTITUDE Team
Great product terrible customer service
I use this product for years after finding it. I loved the glass cleaner. I have a cleaning business and loved using their products until just recently. I had an issue with an order that was returned to corporate and sent several emails trying to resolve some thing because I have a subscription, the customer service is awful. They only respond to every other time. They never answer their phone and I’m still waiting to get a product that I pay ahead of time save yourself time and effort and find something else. This company is in so they literally feel like they don’t respond or make customer service they’re number one priority.
November 15, 2024
Unprompted review
Reply from ATTITUDE
We’re really sorry to hear about this and understand how frustrating it must be, especially as someone who has relied on our products for years and uses them professionally. Delays, inconsistent responses, and unresolved subscription issues are not the experience we want to provide, and we sincerely apologize for the inconvenience this has caused. We want to connect with you to review what happened and properly resolve your order, and if you don’t hear back from us, please don’t hesitate to reach out so we can follow up.
— The ATTITUDE Team
The shampoo smells disgusting and I had…
The shampoo smells disgusting and I had several ear wigs in my box! They were covered in little bugs also, and dust. I won’t be using these products and they have a no returns or refunds policy. Do. Not. Buy.
May 17, 2024
Unprompted review
Reply from ATTITUDE
We’re very sorry to read this and understand how concerning and upsetting this experience must have been. This is certainly not what we want anyone to encounter, and we take feedback like this seriously. We’d like the opportunity to review this situation in detail and better understand what happened so we can address it properly. We want to connect with you to look into this and make things right, and if you don’t hear back from us, please don’t hesitate to reach out so we can follow up.
— The ATTITUDE Team
Attitude Baby Wipes
I recently tried the Attitude Baby Wipes. They were very wet and became foamy during use. After just one use, they left my son’s bottom covered in a red rash. My friend also bought them for her daughter - who developed a nappy rash. Don’t recommend these at all.
March 1, 2024
Unprompted review
Reply from ATTITUDE
We’re very sorry to hear about this experience and understand how concerning it must be when a product doesn’t meet expectations, especially when it involves a child. This is not the experience we want to provide, and we take feedback like this seriously. We’d like the opportunity to better understand what happened and review this with care. We want to connect with you to look into this and make things right, and if you don’t hear back from us, please don’t hesitate to reach out so we can follow up.
— The ATTITUDE Team
Poor website
Recently ordered haircare products and loved them but when I attempted to order more products the website crashed freezing. This has been going on for 2 1/2 weeks, finely gave up and ordered different products from another company. The contact service is very poor, unable to call (placed on hold for over an hour) and email sent they responded with a generic email but never followed up. So sad because I did like the product.
February 14, 2024
Unprompted review
Reply from ATTITUDE
We’re sorry to hear about this experience and understand how disappointing it is to enjoy a product but be blocked by technical issues and limited support when trying to reorder. This is not the experience we want to provide, and we apologize for the frustration this caused. We’d like to reassure you that the website issue you described has since been fixed and is now running smoothly. We still want to connect with you to better understand what happened and see how we can help make things right, and if you don’t hear back from us, please don’t hesitate to reach out so we can follow up.
— The ATTITUDE Team
I’ve purchased from Attitude Living so…
I’ve purchased from Attitude Living so many times in the past few years and have never had an issue. I always receive my product and it always arrives at a decent time. I love this company!
January 22, 2024
Unprompted review
Products work really well and are EWG…
Products work really well and are EWG verified
April 17, 2023
Unprompted review
Loving the clean products!
Received all my items in excellent packaging and really quickly too!! Great experience!!
April 3, 2023
Unprompted review
Horrible customer service
Horrible customer service. They don't get back to you and you have to keep chasing. They also don't listen to you which is very very poor customer service. They are not customer centric, don't care that they keep wasting their customers' time. Very very poor customer experience.
June 30, 2022
Unprompted review
Reply from ATTITUDE
We’re sorry to see this feedback and regret that this was your experience at the time. We’ve since made improvements to our processes and customer support, and feedback like yours has helped drive those changes. We’d love the opportunity to welcome you back and provide a much better experience, and if you ever decide to shop with us again, please don’t hesitate to reach out so we can assist you.
— The ATTITUDE Team
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