What a fantastic company!!! Robyn and the team went above and beyond when my sample was lost in the post over the festive period. Enabling myself and my father to have the answers we needed at a cri... See more
Company replied
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From start to finish our experience with AttoLife was extremely professional, discreet and very helpful. We booked our appointment with Gabriel and Lisa both of whom were very polite and helpful our e... See more
Company replied
Brilliant Service from the team at AttoLife especially Lisa she kept me updated throughout the whole process and was more than happy to help with any questions or concerns I had. Would definitely reco... See more
Company replied
I am truly grateful for the outstanding service provided by Attolife. The procedure was seamless, efficient, and marked by top-notch professionalism. Their email communication was timely and detailed,... See more
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Company details
Written by the company
AttoLife is an independent UK laboratory offering a range of scientific services, specialising in DNA, drug, and alcohol testing for court-directed and private purposes.
Contact info
Scottow Enterprise Park, Lamas Road, NR10 5FB, Badersfield, United Kingdom
- +44 01603 358161
- info@attolife.co.uk
- attolife.co.uk
4.5
Excellent
28 reviews
Replied to 50% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Efficient feedback.
April 20, 2026
Robyn is honestly the best
Robyn is honestly the best. She is amazing, pro active and so helpful. I had an extremely stressful DNA sample that needed to be submitted to the USA. I had an issue previously and Robyn took it up and being the angel she is, she helped me with the situation by providing me consistent communication, and trying her best to help me with sending my DNA sample to the US. She is honestly the best and because of her I would use Attolife again and again as long as I can have her as my main contact. She is a asset to the company and goes above and beyond. I don’t do appreciation through words I’d prefer to give her a gift to say thank you. She helped me sooo much thank you Robyn. She even went above beyond because FedEx came to collect the parcel and on the other end they never provided FedEx an invoice, she took it on her hands to make sure everything went to plan. I don't even know how to thank her. Let's clap for Robyn, because I'm tearing up right now on how amazing this woman is. Thank you.
April 1, 2026
Unprompted review
Wee are over the moon
Wee are over the moon, wee cudnt be happier with are results 😃😃♥️
March 25, 2026
I am truly grateful for the outstanding…
I am truly grateful for the outstanding service provided by Attolife. The procedure was seamless, efficient, and marked by top-notch professionalism. Their email communication was timely and detailed, ensuring every step was clear and easy to follow. I was particularly impressed by the phone call from the lab doctor, who explained my results thoroughly and addressed all my questions. Kudos to Megan & Gabriel for their courteous and professional demeanor. I wholeheartedly recommend Attolife to anyone looking for a premium and personalized experience.
February 11, 2026
Unprompted review
Reply from AttoLife
Dear David,
Thank you so much for sharing your positive experience with AttoLife. We truly appreciate your kind words and are delighted to know we’ve met your expectations.
Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out and we will be more than happy to help.
Warm regards,
AttoLife Team
60 yrs
Very professional service i have waited 60 years to find this information out ,had i known how easy the process was I'd have done it earlier,regular contact explaining the procedure and the whole test from start to finish took a week,very happy with the service
February 4, 2026
Reply from AttoLife
Dear Helen,
Thank you so much for sharing your positive experience with AttoLife. We truly appreciate your kind words and are delighted to know we’ve met your expectations.
Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out and we will be more than happy to help.
Warm regards,
AttoLife Team
What a fantastic company!!!
What a fantastic company!!!
Robyn and the team went above and beyond when my sample was lost in the post over the festive period. Enabling myself and my father to have the answers we needed at a critical and emotional time.
Thank you from the bottom of my heart. Robyn you are an absolute super star and I will be forever grateful for the your help!
January 2, 2026
Reply from AttoLife
Dear Gary,
Thank you so much for sharing your positive experience with AttoLife. We truly appreciate your kind words and are delighted to know we’ve met your expectations.
Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out and we will be more than happy to help.
Warm regards,
AttoLife Team
An honest review by a very happy client.
From start to finish our experience with AttoLife was extremely professional, discreet and very helpful. We booked our appointment with Gabriel and Lisa both of whom were very polite and helpful our enquiries, within a hour then ball was rolling and by the end of the day had our appointment all scheduled in. The price was extremely good considering the other companies we looked at. At The appointment we was greeted by two lovely, polite and informative members of staff namely Jackie and he assistant, unfortunately we didn't catch her name. The experience was non invasive and they were very kind towards our 2 year old. Which made the whole thing a lot less scary for her. The results arrived extremely quickly and they showed the best outcome. Considering it was the week before Christmas the whole team proved they are the BEST choice. We highly recommend them if you want quick reliable affordable honest and a direct service. Kind regards Thomas
January 7, 2026
Reply from AttoLife
Dear Sirs,
Thank you so much for sharing your positive experience with AttoLife. We truly appreciate your kind words and are delighted to know we’ve met your expectations.
Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out and we will be more than happy to help.
Warm regards,
AttoLife Team
I believe they have made an error in…
I believe they have made an error in their final statement which has had catastrophic consequences in a legal procedure. After checking with other medical sources there are apparent conflicts which i intend to have rectified at the cost of AttoLife.
November 10, 2025
Reply from AttoLife
Dear Brian,
Thank you for your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention. At AttoLife, we are committed to providing the highest level of service, and we’d love the opportunity to resolve any concerns you may have.
Please reach out to our team at info@attolife.co.uk or call us at 01603 358161 so we can assist you further.
Kind regards,
AttoLife Client Services Team
you were able to satisfy my request at the right time and staff also have time for clients.
They are professionals who made it possible to get it at the right time and they have patients to explain to my understanding.
November 10, 2025
Reply from AttoLife
Dear Sirs,
Thank you so much for sharing your positive experience with AttoLife. We truly appreciate your kind words and are delighted to know we’ve met your expectations.
Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out and we will be more than happy to help.
Warm regards,
AttoLife Team
Brilliant Service from the team at…
Brilliant Service from the team at AttoLife especially Lisa she kept me updated throughout the whole process and was more than happy to help with any questions or concerns I had. Would definitely recommend 🙌🏽
October 15, 2025
Reply from AttoLife
Dear Sirs,
Thank you so much for sharing your positive experience with AttoLife. We truly appreciate your kind words and are delighted to know we’ve met your expectations.
Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out and we will be more than happy to help.
Warm regards,
AttoLife Team
Everything was so quick and a smooth…
Everything was so quick and a smooth process. Thank you Gabriel and Robyn.
September 23, 2025
Reply from AttoLife
Dear Viljan,
Thank you so much for sharing your positive experience with AttoLife. We truly appreciate your kind words and are delighted to know we’ve met your expectations.
Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out and we will be more than happy to help.
Warm regards,
AttoLife Team
Professional service throughout
Professional service throughout. Organisation appeared determined to do everything possible to provide a conclusive result that could be relied on.
September 18, 2025
Reply from AttoLife
Dear Neil,
Thank you so much for sharing your positive experience with AttoLife. We truly appreciate your kind words and are delighted to know we’ve met your expectations.
Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out and we will be more than happy to help.
Warm regards,
AttoLife Team
Exceptional Service
II would like to express my appreciation for the exceptional service I received from Attolife. The entire process was straightforward, efficient and conducted with the highest level of professionalism.
Email correspondence was prompt and informative, making each step of the process clear and hassle-free. I was especially impressed by the personal call I received from the lab doctor, who took the time to thoroughly interpret my results and address any concerns. I would also like to thank Megan & Gabriel for their professional and courteous interaction. I will enthusiastically recommend Attolife to others seeking a high-quality and personalised experience.
May 23, 2025
Unprompted review
Reply from AttoLife
Dear Tania,
Thank you so much for sharing your positive experience with AttoLife. We truly appreciate your kind words and are delighted to know we’ve met your expectations.
Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out and we will be more than happy to help.
Warm regards,
AttoLife Team
Excellent service from start to finish
Excellent service from start to finish. Extremely helpful, professional and friendly. The communication throughout was amazing.
April 15, 2025
Reply from AttoLife
Dear Sarah,
Thank you so much for sharing your positive experience with AttoLife. We truly appreciate your kind words and are delighted to know we’ve met your expectations.
Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out and we will be more than happy to help.
Warm regards,
AttoLife Team
Great company
Great company. Straight forward to arrange a hair strand test with the company and book a date/time.
No issues on the day, and results were received as promised within a week.
February 6, 2025
Reply from AttoLife
Dear Lee,
Thank you so much for sharing your positive experience with AttoLife. We truly appreciate your kind words and are delighted to know we’ve met your expectations.
Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out and we will be more than happy to help.
Warm regards,
AttoLife Team
Report arrived as anticipated
Report arrived as anticipated. Fast and simple instructions obtained.
February 7, 2025
Reply from AttoLife
Dear Sirs,
Thank you so much for sharing your positive experience with AttoLife. We truly appreciate your kind words and are delighted to know we’ve met your expectations.
Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out and we will be more than happy to help.
Warm regards,
AttoLife Team
Efficiency and dealing kindly with…
Efficiency and dealing kindly with customer. Thank you
January 7, 2025
Reply from AttoLife
Dear Yvonne,
Thank you so much for sharing your positive experience with AttoLife. We truly appreciate your kind words and are delighted to know we’ve met your expectations.
Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out and we will be more than happy to help.
Warm regards,
AttoLife Team
Reply from AttoLife
Dear Lisa,
Thank you so much for sharing your positive experience with AttoLife. We truly appreciate your kind words and are delighted to know we’ve met your expectations.
Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out and we will be more than happy to help.
Warm regards,
AttoLife Team
Reply from AttoLife
Dear Tracey,
Thank you so much for sharing your positive experience with Assure DNA. We truly appreciate your kind words and are delighted to know we’ve met your expectations.
Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out and we will be more than happy to help.
Warm regards,
Assure DNA Team
Reply from AttoLife
Dear Derrick,
Thank you so much for sharing your positive experience with AttoLife. We truly appreciate your kind words and are delighted to know we’ve met your expectations.
Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out and we will be more than happy to help.
Warm regards,
AttoLife Team
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