Shipping was quick, prices great, quality is nice however the leggings are so long it's ridiculous! I will need to either cut them and fold or have them altered to wear. I am of average height 5ft 6"... See more
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I love the products however one of my drops arrived opened and had spilled through the box which was pretty disappointing.
Company replied
Awful delivery experience, takes 11 days to deliver to sydney CBD. The vanilla whey isolate is good, but the creatine creates discomfort in the stomach.
Company replied
Delivery took too long and the delivery driver dropped it at my front gate rather than front door. Lucky no one stole it. I can send a photo if you need me to. Very very inappropriate and lazy to of t... See more
Company replied
Company details
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Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Northwich, United States
- au.myprotein.com
3.4
Average
8K reviews
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Good quality stuff but prices nearly…
Good quality stuff but prices nearly doubled over a year. Also I was given a FlavDrops product that expires in 1 month, when there’s literally 100 servings inside. Other than that, respect the unflavoured whey protein which not every company provides.
March 26, 2026
Reply from Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
I love the products
I love the products, they’re delicious and never disappoint. However I was upset to see I was hit with $5 tax fees on my credit card, and I was already paying $10 for shipping … no where did it tell me my card would be charged extra fees with no message from my protein. Highly disappointed!
March 19, 2026
Reply from Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Still not received my order
Still not received my order, ordered 2 weeks ago. imile the courier is really bad, they say they’ve attempted delivery but never do! We order with myprotein every couple of months and every time there is a problem with delivery
March 18, 2026
Reply from Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Instead of discount for repeat…
Instead of discount for repeat customers, can just better price point for say 3-10th purchase of the same item, 11th-100th purchase of the same item etc
March 24, 2026
Reply from Au Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Kayleigh
Been using yiur protrins for a while
Been using yiur protrins for a while. Good quality and goid bulk deals. This time for some reason you have put extra packages than I have ordered, have a good stash for the WW3. I hope you guys survive WW3 snd I will cintunue purchasing.
March 15, 2026
Reply from Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
The delivery driver refused to deliver…
The delivery driver refused to deliver to the door and failed three times. This has never been an issue before.
March 24, 2026
Reply from Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Protein full of sweeteners so…
Protein full of sweeteners so sickeningly sweet I can’t even drink it. Their creatine was meant to be unflavoured and they sent berry blast which taste like crap and is full of sweeteners too. Very bad experience do not recommend. Brownies are also horrible tasting.
March 24, 2026
Reply from Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
I didn’t receive my order!
March 23, 2026
Reply from Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
worst delivery service ever
worst delivery service ever
not a single time I was satisfied with delivery service that you provide
March 22, 2026
Reply from Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Great service and taste
You kept me updated on my shipping information and packed the products well. The products taste great.
March 22, 2026
Reply from Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Reply from Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Shipping takes too long
I still haven’t received my first order, it would have been quicker to go to a store
Can’t give a review as I’m still waiting
March 22, 2026
Reply from Au Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
I love the sales and the energy gels
I love the sales and the energy gels
The delivery was fast
March 22, 2026
Reply from Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Reply from Au Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
I've waited many weeks for maple syrup…
I've waited many weeks for maple syrup pancakes to be in stock. Still haven't been restocked, can you please restock them! they are very nice but the stock issues are frustrasting.
March 21, 2026
Reply from Au Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
I wanted to change my peanut butter…
I wanted to change my peanut butter from crunchy to smooth. They said I can’t. I have to return it then reorder it. How inconvenient. Very disappointed.
March 21, 2026
Reply from Au Myprotein
Hi Sunny,
I appreciate you sharing your experience. We're sorry that we couldn't directly change your order and that a return and reorder are needed.
I’ve now sent you a message — please have a look when you have a moment.
Best regards,
Natalia
Great protein and excellent purchase…
Great protein and excellent purchase and delivery process
March 20, 2026
Reply from Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
I love the products however one of my…
I love the products however one of my drops arrived opened and had spilled through the box which was pretty disappointing.
March 20, 2026
Reply from Au Myprotein
Hello Emma,
Thank you for leaving your review.
I am sorry to hear you have had an issue with your order. I have investigated this and sent you a message to your online account.
Please log in to your account at your convenience to receive my message.
Regards,
Leah
Reply from Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Reply from Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
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