I got engaged to my Fiancé last year with my dream ring! It was so perfect that we requested another custom-made design for our wedding bands. To our surprise, it arrived sweetly in the early mornin... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The most fantastic service - staff went above and beyond answering all questions and getting my order sent as soon as possible. Nothing was too much. They truly set the standard! Beautiful products... See more
A beautiful ring but highly impracticable. I’ve had to get it fixed twice in a year and now considering getting it reset. Make sure your stone has a halo! Annoyingly broke the week of wedding and had... See more
I recently purchased a stunning necklace from Auclair, and I couldn't be happier with my experience. The craftsmanship is impeccable, and the design is truly unique. I received so many compliments the... See more
Company details
Written by the company
Auclair is a jewellery brand specialising in moissanites and bespoke engagement rings. Available in all designs imaginable at the most competitive prices in the market.
Contact info
United Kingdom
- auclairfinejewellery.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Incredible customer service
So far great I haven’t received the ring yet but the customer service is incredible i needed to change the size slightly and ask for updates they have been amazing between the cost and the service I couldn’t ask for more the employee has had so much patience answering my dumb questions and responding to me so quickly to put my mind as ease it’s one of the biggest decisions you’ll ever make and having someone to help make it easier is priceless I absolutely recommend this company like I said I haven’t got the ring yet so I’ll be leaving another review upon receiving the ring
Excellent quality and a surprisingly…
Excellent quality and a surprisingly low price. I purchased the Melrose ring, via their website. It did take a long time (this was stated on the website!) but it was SO worth the wait. I had the materials verified by a local jeweller just to make sure. Highly recommend just order in advance!!
Amazing quality and customer service
I contacted Jess about making a ring to specific shape and nothing seemed too much trouble for her! The ring arrived and it was gorgeous! I didn’t realise that Jess also provides a luxurious wooden box for the ring which was an added bonus to the overall quality and experience to the service! I still can’t believe that Jess makes these beautiful rings to such a high quality, provides a ring box and ships them for such a low cost! I just wish I had found her sooner for rings I have bought in the past. Great quality, great service thank you
Amazing value and great customer…
Amazing value and great customer service
I recently ordered 2 pieces from Auclair, the communication was excellent, the rings are beautiful, great quality and value for money.
Their customer service was amazing.
AMAZING!
AMAZING!
My girlfriend had been following auclaire on tik tok and loved the designs and so I thought I’d book from there as it would be something special. Indeed it was something special! Jess was fantastic in emailing me to answer my queries and wish me luck! My girlfriend said yes and absolutely loved it! Thank you so much!! X
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







