Auclair Fine Jewellery Reviews 

26
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I got engaged to my Fiancé last year with my dream ring! It was so perfect that we requested another custom-made design for our wedding bands. To our surprise, it arrived sweetly in the early mornin... See more

Rated 5 out of 5 stars

The most fantastic service - staff went above and beyond answering all questions and getting my order sent as soon as possible. Nothing was too much. They truly set the standard! Beautiful products... See more

Rated 1 out of 5 stars

A beautiful ring but highly impracticable. I’ve had to get it fixed twice in a year and now considering getting it reset. Make sure your stone has a halo! Annoyingly broke the week of wedding and had... See more

Rated 5 out of 5 stars

I recently purchased a stunning necklace from Auclair, and I couldn't be happier with my experience. The craftsmanship is impeccable, and the design is truly unique. I received so many compliments the... See more

Company details

  1. Jewelry Store

Written by the company

Auclair is a jewellery brand specialising in moissanites and bespoke engagement rings. Available in all designs imaginable at the most competitive prices in the market.


Contact info

4.2

Great

TrustScore 4 out of 5

26 reviews

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4.2

All reviews

(26)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Incredible customer service

So far great I haven’t received the ring yet but the customer service is incredible i needed to change the size slightly and ask for updates they have been amazing between the cost and the service I couldn’t ask for more the employee has had so much patience answering my dumb questions and responding to me so quickly to put my mind as ease it’s one of the biggest decisions you’ll ever make and having someone to help make it easier is priceless I absolutely recommend this company like I said I haven’t got the ring yet so I’ll be leaving another review upon receiving the ring

December 30, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent quality and a surprisingly…

Excellent quality and a surprisingly low price. I purchased the Melrose ring, via their website. It did take a long time (this was stated on the website!) but it was SO worth the wait. I had the materials verified by a local jeweller just to make sure. Highly recommend just order in advance!!

December 1, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing quality and customer service

I contacted Jess about making a ring to specific shape and nothing seemed too much trouble for her! The ring arrived and it was gorgeous! I didn’t realise that Jess also provides a luxurious wooden box for the ring which was an added bonus to the overall quality and experience to the service! I still can’t believe that Jess makes these beautiful rings to such a high quality, provides a ring box and ships them for such a low cost! I just wish I had found her sooner for rings I have bought in the past. Great quality, great service thank you

August 4, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing value and great customer…

Amazing value and great customer service
I recently ordered 2 pieces from Auclair, the communication was excellent, the rings are beautiful, great quality and value for money.
Their customer service was amazing.

July 20, 2022
Unprompted review
Rated 5 out of 5 stars

AMAZING!

AMAZING!

My girlfriend had been following auclaire on tik tok and loved the designs and so I thought I’d book from there as it would be something special. Indeed it was something special! Jess was fantastic in emailing me to answer my queries and wish me luck! My girlfriend said yes and absolutely loved it! Thank you so much!! X

July 10, 2022
Unprompted review

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