Audi - Hørsholm Reviews 

958
TrustScore 4.5 out of 5

4.3

Kokkedal Industripark 6, 2980 Kokkedal, DK


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See what reviewers are saying

Rated 5 out of 5 stars

Super glad for processen omkring leasing af Q4 etron. Eneste skår i glæden er Clever

Company replied

Rated 5 out of 5 stars

By far, the best experience in a dealer of my all life and I have had quite a lot of cars in the last 35 years. Nice, competent, good advice, not pushy for sale but proposing the options that fit wha... See more

Company replied

Rated 1 out of 5 stars

I bought a Q6 6 months ago at Audi Horsholm and had to bring it back almost immediately due to software problems. 6 months later the car is still with Audi and they refuse to refund the purchase.... See more

Company replied

Rated 5 out of 5 stars

It's always a pleasure to visit Audi Hørsholm. The staff are extremely friendly, professional, and super quick. If there's any possibility of shortening waiting times, they often do, and they're gener... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Parts Store
  3. Car Accessories Store
  4. Car Dealer
  5. Car Leasing Service

Written by the company

Audi Danmark er del af Semler Gruppen. Semler Gruppen er Danmarks største koncern i bilbranchen med mere end 100 års erfaring inden for import og salg af biler. Vores specialiserede medarbejdere og mangeårige erfaring giver os en stærk placering på markedet. I Audi organisationen er vores vigtigste opgave at begejstre kunder i Danmark.”Vorsprung durch Technik” er vores DNA og dermed den røde tråd i alle vores aktiviteter. Vores mærkeværdier er sofistikeret, sportslig og progressiv, hvilket afspejles i vedvarende innovation og er grundlæggende i al kommunikation og profilering af Audi.


Contact info

  • Kokkedal Industripark 6, 2980, Kokkedal, Denmark

  • 70701025

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4.3

Excellent

TrustScore 4.5 out of 5

958 reviews

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4.3

All reviews

(958)

1,859 reviews in the last 12 months

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Rated 5 out of 5 stars
Audi - Hørsholm logo

Reply from Audi - Hørsholm

Hej Jens

Tusind tak for din flotte anmeldelse - den sætter vi stor pris på!

Hvor er vi bare glade for at høre at du havde en god serviceoplevelse hos os, og at vores medarbejdere leverede en førsteklasses betjening!

Vi ser frem til at byde dig velkommen igen en anden gang!

Rigtig god dag.

Med venlig hilsen
Dit Audi Team

Rated 5 out of 5 stars

SUPER SERVICE!

August 10, 2023
Audi - Hørsholm logo

Reply from Audi - Hørsholm

Hej Niels

Vi er utroligt taknemmelige for din positive anmeldelse! Det glæder os at høre, at du er tilfreds med den service, vi har leveret.

Vi stræber altid efter at tilbyde vores kunder den bedste mulige oplevelse, og det er fantastisk at vide, at vi har formået at indfri dine forventninger.

Vi glæder os til at byde dig velkommen igen en anden gang!

Med venlig hilsen
Dit Audi Team

Rated 2 out of 5 stars
Audi - Hørsholm logo

Reply from Audi - Hørsholm

Hej Kurt,

Tak for din anmeldelse.

Det er naturligvis meget beklageligt, hvis du ikke er tilfreds med den service, som du har modtaget hos os. Vi har altid en målsætning om at levere en service i top ved alle berøringspunkter og naturligvis udføre et kvalitetsarbejde på din Audi. Det er derfor med stor frustration, at vi læser denne anmeldelse.

Vi håber, at vi må byde dig velkommen igen en anden gang - så vil vi gøre alt, hvad vi kan, for at forbedre resultatet i denne anmeldelse.

Med venlig hilsen,
Dit Audi Team

Rated 5 out of 5 stars

God kommunikation og information samt…

God kommunikation og information samt nem at komme i kontakt med.

June 5, 2023
Audi - Hørsholm logo

Reply from Audi - Hørsholm

Hej Martin,

Mange tak for din anmeldelse. Vi sætter stor pris på, at du giver dig den tid.

Det glæder os meget, at du havde en god oplevelse hos os med god rådgivning og kommunikation.

Vi ser frem til at byde dig velkommen igen en anden god gang!

Med venlig hilsen og ønsket om en god dag,
Dit Audi team

Rated 5 out of 5 stars

Super service

June 19, 2023
Audi - Hørsholm logo

Reply from Audi - Hørsholm

Hej Frank,

Mange tak for din anmeldelse!

Det er en fornøjelse at se, at du har haft en god oplevelse hos os!

Vi glæder os til at se dig igen!

Med venlig hilsen
Dit Audi Team

Rated 5 out of 5 stars

Super team & service

Super team & service! Love my car

June 12, 2023
Audi - Hørsholm logo

Reply from Audi - Hørsholm

Hej Anette,

Mange tak for din anmeldelse.

Det glæder os meget, at du har haft en supergod oplevelse hos os, og at du har en fantastisk bil, som du er vild med!

Vi glæder os til at se dig igen.

Med venlig hilsen
Dit Audi Team

Rated 5 out of 5 stars
Audi - Hørsholm logo

Reply from Audi - Hørsholm

Hej Anders,

Tak for din anmeldelse.

Vi er glade for, at du har haft en god oplevelse hos os, selvom leveringstiden har været lang.

Vi står altid til rådighed, skulle du have spørgsmål eller andre henvendelser.

Du ønskes en rigtig god dag!

Med venlig hilsen
Dit Audi Team

Rated 5 out of 5 stars

Fantastik god services

November 22, 2022
Audi - Hørsholm logo

Reply from Audi - Hørsholm

Hej Carl Johan,

Mange tak for din anmeldelse!

Det glæder os meget at se, at du har haft en supergod oplevelse hos os!

Vi ser frem til at tage godt imod dig igen!

Med venlig hilsen
Dit Audi Team

Rated 5 out of 5 stars

Super service 👍😃

August 16, 2022
Audi - Hørsholm logo

Reply from Audi - Hørsholm

Hej Karsten

TUSIND tak for din flotte anmeldelse!

Hvor er det bare fedt at høre, at du har haft en super serviceoplevelse hos os - det er vi utrolig glade for.

Vi glæder os til at se dig igen en anden gang!

Hav en dejlig onsdag.

Mvh
Dit Audi Team

Rated 5 out of 5 stars

Super Service

March 16, 2022
Audi - Hørsholm logo

Reply from Audi - Hørsholm

Hej Lars,

Tak for din anmeldelse!

Vi er glade for at du har haft en super oplevelse hos os og glæder os til at se dig igen!

Med venlig hilsen
Dit Audi Team

Rated 1 out of 5 stars

rude and unprofessional Seller

We were in Audi Hørsholm today to see and try a used Audi etron.
When we told seller we tried audi etron before but we want to try this one too, he said “do you think the color of the car makes any difference on the functionality or the performance of the car?! Why do you think you should try it again?!” Question was really strang and we did not know what to say that time!!!
We just left! But it was our right to try a car no matter it’s a used one or a new one, when we are going to pay 500,000kr!!!!
I don’t know the name of the seller!
It was unprofessional and rude! Sorry for Audi

September 19, 2021
Unprompted review
Audi - Hørsholm logo

Reply from Audi - Hørsholm

Hi Elm

We are sorry to hear about your experience. Of course it is possible for you to try a car before looking into buying it - you are very welcome to come and try the e-tron and other cars too, and hopefully you will get a much better impression, if you choose to stop by us again.

Kind regards
Team Audi

Rated 1 out of 5 stars

Bd service from Audi Hørsholm

I will never buy again an Audi from Audi hørsholm. They never ring you back when you ask their salesmen to phone you back as it is impossible to get in touch with them. You have to wait from 15 t0 20 min. before they take the phone and they always say that they are engaged. Such a bad service not expected from this company.

August 26, 2021
Unprompted review
Audi - Hørsholm logo

Reply from Audi - Hørsholm

Hi Jose

Thank you for reviewing us - we are sorry that you have had this experience, as it is never our intention to leave customers waiting, even though this can happen as a result of many customers and busy schedules. We would always like to help in the best way possible, and it saddens us, that you have not been able to get in contact with us fast enough.

If you would like to get in touch with a sales representative, you are welcome to contact us at feedback@audi.dk with your request, and we will do our best to establish a connection. Alternatively, you are always welcome to visit us in our store.

Wishing you a good day.

Best Regards
Your Audi Team

Rated 5 out of 5 stars

Super god service og fantastiske vente…

Super god service og fantastiske vente område hvis det er nødvendigt.
God information under hele forløbet

May 31, 2021
Unprompted review
Audi - Hørsholm logo

Reply from Audi - Hørsholm

Hej Kjeld

Mange tak for din flotte anmeldelse af vores forretning og vores service. Den sætter vi stor pris på, og vi er glade for, at du oplever begge dele så positivt. Det er lige præcis det, vi ønsker at levere til vores kunder.

Vi står klar til at tage imod dig, næste gang du kigger forbi.

Rigtig god dag herfra og på gensyn.

Med venlig hilsen
Dit Audi Team

Rated 5 out of 5 stars

Super service

January 25, 2021
Audi - Hørsholm logo

Reply from Audi - Hørsholm

Kære Lasse,

Mange tak for din anmeldelse. Det glæder os meget at læse din anmeldelse, da vi altid arbejder hårdt for at sikre vores kunder en god og tilfredsstillende oplevelse i vores forretning.

Vi står altid klar til at tage imod dig hvis du skulle få behov for vores assistance, og ønsker dig en rigtig god dag.

Med venlig hilsen
Frederikke
Audi Hørsholm

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