Audika - Bedford Reviews 

133
TrustScore 4.5 out of 5

4.7

12 Castle Lane, MK40 3US BEDFORD, Bedfordshire, GB


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Rated 5 out of 5 stars

Went for a free hearing test, as I’ve always felt I’ve got something up with my hearing. The lovely lady that helped me started by explaining how our ears work and what each test is and shows. And on... See more

Rated 5 out of 5 stars

My experience at hidden hearing was a pleasure. I was seen fairly quickly after walking in and had my ear wax removed within a few minutes. Very friendly professional and thorough throughout my treatm... See more

Rated 5 out of 5 stars

Maria and Rebecca are two lovely ladies and very friendly. I would highly recommend Hidden Hearing. I have been going for a long time now and have finally got my husband to agree to join me for hea... See more

Rated 5 out of 5 stars

James Freeston was a joy. Patient, unhurried, no hard sell, plenty of options, thorough exam and I could go on. This company is head and shoulders above the high street companies I've tried. Mum's... See more



Contact info

  • 12 Castle Lane, MK40 3US, BEDFORD, Bedfordshire, United Kingdom

  • 01234 221480

4.7

Excellent

TrustScore 4.5 out of 5

133 reviews

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4.7

All reviews

(133)

5,057 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly service and calm atmosphere

I was greeted by the friendly receptionist and offered a hot drink as soon as I stepped in. It wasn't long before I was called in for my appointment and the procedure of the treatment was explained to me by Matt. Both of my ears had a lot of wax in them and was removed within half an hour. One ear hurt slightly as the procedure was taking place but the outcome was worth it, as I can hear perfectly now. Matt was very thorough with explaining everything to me before and after the treatment. I would definitely use Hidden hearing again if needed.

May 31, 2024
Unprompted review
Rated 5 out of 5 stars

Bedford Branch

First person i met was Maria.first thing I was asked if i would like a coffee or tea.then i waited a short time for my appointment. Rebecca came out of her room and introduced herself to me.I had all my tests and they were less stressful than i thought. I was fitted out with my hearing aids. Every thing was explained all the way through. I cannot thank these to ladies enough for making this so easy.Thank you Maria and Rebecca for all your help

May 16, 2024
Unprompted review
Rated 5 out of 5 stars

Friendly , thorough and profess

Maria on reception was very friendly and helpful and Rebecca was professional, very thorough and explained things in an easy to understand way. She also made a point of speaking up and facing you when she talked to you which is very helpful. I wouldn’t hesitate to recommend them.

May 3, 2024
Unprompted review
Rated 5 out of 5 stars

The sound of silence

This was a thorough and relaxing visit to Hidden Hearing in Bedford
Matt Errington was easy to speak to, and he carried out a very professional assessment and practical ear wax removal of both ears
It’s £10 more than Boots, but worth the difference
I would happily recommend them to my friends

April 26, 2024
Unprompted review
Rated 5 out of 5 stars

A thoroughly professional service was…

A thoroughly professional service was delivered and as a result I felt listened to by the professional concerned. Also the secretarial assistance in arranging a further appointment was equally professional. Thank you very much to the company and its professional staff.

April 4, 2024
Rated 5 out of 5 stars

Hello

Hello
Had a consultation with Rebecca Chowney today in Bedford
It was the best experience I have ever had, when you say it’s opened your eyes, well this opened my ears 👂 like i have never experienced before for, I would recommend it too everyone, if you think you’re ears 👂 are getting bad try it. I would give it a 5 star plus 👍

April 5, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you for the re-tuning

I returned to the Bedford branch this afternoon and feel really pleased with the service provided by Maria (receptionist) and Rebecca (audiologist). I was able to book a convenient appointment at really short notice to have my Bernafon MiniRITE T R device re-tuned.

Maria offered me a nice cup of coffee on arrival and Rebecca invited me into her consulting room within two minutes of my arrival. I was able to provide my specific requirements on all four channels of my hearing aid. Whilst this took a bit of work (lol), I came away from the appointment hearing better and this made me feel more confident.

So thank you both for seeing me today, and I will see if a new ear mould is needed. I really hope other people who might need their device re-tuned can also feel happy with their improved hearing at Hidden Hearing.

April 3, 2024
Unprompted review
Rated 5 out of 5 stars

Very Good

We were made welcome by Maria at reception and by Rebecca who was carrying out the test. A nice relaxed atmosphere and Rebecca explained what was going to happen. Any question, no matter how daft it may have been, was answered good naturedly.

February 28, 2024
Rated 5 out of 5 stars

Life’s a little easier now I can hear!

I cannot thank Rebecca enough for making me feel at ease, being only 32 I was quite upset with needing a hearing aid but Rebecca made me feel so comfortable and reassured. Walking out there and then with something that has made life a little easier. Thank you so much!!

February 17, 2024
Rated 5 out of 5 stars

Best service

Was seen by Matt who explained everything clearly. Was a comfortable experience and was seen within 3 days of booking which was amazing! Ears now feel great and I can actually hear again

January 26, 2024
Unprompted review
Rated 5 out of 5 stars

Professional and helpful

They were very friendly and professional. Having been asked by the doctors to get a hearing test done, I visited hidden hearing Bedford. There was no pressuring to buy any products and the audiologist was very honest and up-front. Will be going for another check up in due course. Thank you!

January 25, 2024

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