Audika - Chesterfield Reviews 

137
TrustScore 5 out of 5

4.9

34 Knifesmithgate, S40 1RQ CHESTERFIELD, Derbyshire, GB


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Rated 5 out of 5 stars

Nice easy hearing test with a pleasant young lady,and Mandy as ever very efficient plus a nice cup of tea.

Rated 4 out of 5 stars

I can only state that the customer service and clinical attention to helping me attain the best hearing provision was first rate. I would have given five stars but was unable to assess whether the pri... See more

Rated 5 out of 5 stars

Booked online for a ear wax removal appointment. On the day was greeted by friendly staff, didn't have to wait for my appointment. Jan was brilliant from start to finish. She was very professional a... See more

Rated 5 out of 5 stars

Have dealt with Hidden Hearing at Chesterfield for some years now but have to say the service and quality has improved considerably since Grace joined the practice. She is professional, personable, st... See more



Contact info

  • 34 Knifesmithgate, S40 1RQ, CHESTERFIELD, Derbyshire, United Kingdom

  • 01246 283970

4.9

Excellent

TrustScore 5 out of 5

137 reviews

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4.9

All reviews

(137)

4,820 reviews in the last 12 months

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Rated 5 out of 5 stars

Care and attention

The time spent discussing hearing problems and solutions was remarkable. Over an hour and a quarter!
Grace has an excellent knowledge and charming with it!

November 7, 2024
Rated 5 out of 5 stars

Wonderful service

Grace at the Chesterfield branch is amazing. Very friendly, good advice.My hearing loss is severe but Grace has taken the time to tune my hearing aids to get the best I can out of them.

October 24, 2024
Rated 5 out of 5 stars

Ear wax removal

Walked in, very distressed with a terribly blocked ear. Sent home for 3 days with some drops, went back on the Monday and Jan managed to get the ear wax out. Absolutely amazing staff, everyone so friendly and made me feel safe.

Definitely recommend

October 5, 2024
Rated 5 out of 5 stars

Knowledgeable and friendly…

Had a problem with a blocked ear and saw Jan at the Chesterfield branch who was brilliant. She asked for all details and was very thorough with checking and clearing out the wax, explaining the process before she began .She also advised that I see my GP asap as she found fluid in the ear and as I was due to fly within days she felt it should be medically checked. I followed her advice. She was friendly and knowledgeable. Would definitely recommend.

September 13, 2024
Unprompted review
Rated 5 out of 5 stars

I just want to thank the staff at…

I just want to thank the staff at Hidden Hearing in Chesterfield. All the staff I have met so far have been very kind professional and helpful. Thank you so much Grace and the lovely lady receptionist whose name I've forgotten (sorry)..You have both been very kind and helpful. I definitely recommend Hidden Hearing.
I would also like to thank Jan a very special Ear Care Practioner. I was very nervous about having my ears syringed due to a bad experience somewhere else several years ago. I was really afraid but I needn't have worried. Jan was so kind and friendly and put me at my ease. She was so professional as well and explained exactly what she was going to do. It was quick and totally painless. I couldn't believe how easy it all was and wow the difference it has made to my hearing. I will never be able to thank Jan enough. It is such a great feeling to finally be able to hear what people are saying. Jan you are a miracle worker.
Now I'm going to get some Hearing aids from here and be able to hear even better.

September 9, 2024
Unprompted review
Rated 5 out of 5 stars

A great Team at Chesterfield branch.

Have dealt with Hidden Hearing at Chesterfield for some years now but have to say the service and quality has improved considerably since Grace joined the practice. She is professional, personable, straight talking and knows her job. Between Grace and Mandy, the very efficient receptionist, they make a great team. Well done Girls. From Pat Powell.

September 4, 2024
Unprompted review
Rated 5 out of 5 stars

The hearing test provided by Grace in…

The hearing test provided by Grace in the Chesterfield office, was the most comprehensive and detailed I or my wife have ever experienced.
She was very experienced and knowledgeable, very pleasant and easy to get on with.
She presented the test results in a clear understandable manner.
No pressure whatsoever in terms of purchasing an aid, my wife felt totally at ease to make a purchase.
My wife was in denial in respect of her hearing before the appointment.
This changed immediately once she tried the hearing aid recommended by Grace..

September 3, 2024
Unprompted review
Rated 5 out of 5 stars

We have visited Hidden Hearing several…

We have visited Hidden Hearing several times , as a customer of theirs we have had very exceptional service, nothing is too much trouble. It has been a long time since we had this level of service. KEEP up the good work.

August 23, 2024
Unprompted review
Rated 5 out of 5 stars

Hidden hearing

Both Grace and Mandy are the greatest. I would recommend their branch to anyone. Thanks so much.

August 20, 2024
Unprompted review
Rated 5 out of 5 stars

I could recommend them enough

I could recommend them enough

Jan was great and explained everything in great detail

I’m only 26 but the ear wax removal was so relieving, I wish I had it done earlier

£50 for both ears is by far the cheapest in chesterfield too

August 2, 2024
Unprompted review
Rated 5 out of 5 stars

Chesterfield branch.

Chesterfield branch.
Phoned for an appointment for ear wax removal. Arranged quickly and without a delay.
On the day, seen promptly, process explained clearly, procedure done very effectively with before and after photos.
Recommended.
Lady’s name is Jan French.

June 24, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Great service from Jan today. She explained everything beforehand and made me feel so at ease. Highly recommend.

June 7, 2024
Unprompted review
Rated 4 out of 5 stars

An outstanding example of real customer service.

I can only state that the customer service and clinical attention to helping me attain the best hearing provision was first rate. I would have given five stars but was unable to assess whether the price was justifiably so high, particularly after responding to an advert. claiming that prices were lower and comparing other competitors price range.

April 29, 2024

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