Audika - Doncaster 43/45 St Sepulchre Gate Reviews 

240
•
TrustScore 5 out of 5

4.9

43-45 St Sepulchre Gate, DN1 1TD Doncaster, Yorkshire, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had a brilliant experience here getting my ear wax buildup removed. The staff were fantastic—extremely accommodating, well-spoken, and reassuring throughout. They took the time to listen to all of m... See more

Rated 5 out of 5 stars

The staff at Audika, Doncaster are always friendly, helpful and professional. You are made to feel welcome and special. The Audiologist I have listens to me and explains the thorough hearing test and... See more

Rated 5 out of 5 stars

Audika is a wonderful business who treats its customers as friends. Not only are the audiologists knowledgeable but they engage their customers in interesting conversations. The service they prov... See more

Rated 5 out of 5 stars

From walking through the door I felt relaxed even though I was initially nervous. Met David he was brilliant, informative, and caring. Certainly thorough with all the tests but talked me through them.... See more



Contact info

  • 43-45 St Sepulchre Gate, DN1 1TD, Doncaster, Yorkshire, United Kingdom

  • 01302 976522

4.9

Excellent

TrustScore 5 out of 5

240 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(240)

6,038 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Dear price range for my pocket

I liked the friendly staf
The quolaty of testing
By the staf

The price was way other my bugit,

£7000,00. Is way out of my bugit.

I know all the best things in life I nerd are way out of my budget

I dint make my self disabled so don't judge me

I was a baby who had German mesals and was not exspekted to live but I did.

So all my 6o years of life I had to fight to go to school get into tec at Barnsley,
When I got ill at 17 fight to live a gain tride to get a job at 19, at 22 had to fight to keep my baby witch became a 7 year fight,
So to have a add telling me testers are neaded and them be told it would be £7000.00 to have the earing aids
I was very disappointed
As I new £200 a month is not in my budget and I felt embarrassed to say I had no money to pay for me to hear.
So yeas test good acoret to my NHS test
So soly it's the hearing aid price 2dear

May 31, 2024
Audika - Doncaster 43/45 St Sepulchre Gate logo

Reply from Audika - Doncaster 43/45 St Sepulchre Gate

Good morning
Thank you for your review with the positive comments that you made regarding the quality of testing and our staff. We will certainly pass these comments on. We would very much like to speak with you regarding your review. A member of our team will contact you today.
If we are unable to make contact we would appreciate it if you could contact our customer services team on 01622 775191 / 0800 740 8796.
Please do leave us a message if we cannot get to the phone straight away and we will call you back. If you prefer to email, you can contact us on contact@hiddenhearing.co.uk
Kind Regards
Customer Services - Hidden Hearing Ltd

Rated 5 out of 5 stars

Excellent treatment from a wonderful professional lady

I was seen by a lovely lady Jan for wax removal. She explained everything that was going to happen in detail and showed me the instruments she would be using which really put me at ease. The procedure was painless and really effective, she showed me the before and after pictures. As my ear was a little red she told me to come back if I had any issues at all or in 2 weeks so she could check on it. She gave me advice for preventing this in the future and was really forgiving as I had been given bad advice which made her job more difficult than it should have been. I have already recommended them to a colleague and would not hesitate to come back

May 21, 2024
Unprompted review
Rated 5 out of 5 stars

HIDDEN HEARING HIDDEN COSTS

A comprehensive hearing test was carried out very professionally. There was a test with the top range device which was very good. Ther was 3 levels of devices on offer but no test with those lower down the range. The disappointing aspect was the pricing which at £4000 for the base model and £6000 for the top is well out of reach for most people. There are models on the Internet which may not .match those on offer but at less than £500 could offer a reasonable improvement.

May 19, 2024
Rated 5 out of 5 stars

First Class Service

I went to your Doncaster branch and the Treatment I had from Jan was excellent. It was the second time I had been, everything is explained to you and is done in such a pleasant environment. I would definitely recommend this branch to friends and family.

April 23, 2024
Unprompted review
Rated 5 out of 5 stars

Ear wax removing.

I found Jan to be very professional and put me at ease when I had my ear wax removed in Doncaster this morning and at £50 for both ears, I didn't feel that was too much so overall an enjoyable experience would definitely recommend Hidden Hearing and Jan.

April 9, 2024
Unprompted review
Rated 5 out of 5 stars

Jan-Doncaster

Jan-Doncaster. Jan was lovely, she did excellent work! She was reassuring and would ask me if I’m okay during the process. Made my ears so much better, would definitely recommend!

April 9, 2024
Unprompted review
Rated 5 out of 5 stars

Buyng a new…

Only thing that stopped me buying a new pair is the ones I want are over £1,500. In this day and age, and most pensioners can't afford them.

March 23, 2024
Rated 5 out of 5 stars

Recent experience

Jan was brilliant. She made me feel so much at ease. She explained things clearly. I would 100% recommend to anyone. Thanks Jan! The woman on reception was also warm, friendly and nice to talk to whilst waiting for my appointment.

March 21, 2024
Unprompted review
Rated 5 out of 5 stars

Expert assessment

Using the very latest technology the audiologist carried out a thorough examination and presented the results and recommendations in a highly professional manner.

March 5, 2024
Rated 5 out of 5 stars

The wife was having trouble in hearing

The wife was having trouble in hearing, went to the doctors and received the appointment which added her to the 18 months waiting list. Say no more!!. so see was feeling worse made the appointment at Hidden Hearing Doncaster, fantastic service and Waleed Rizwan was so caring, he has helped her 100% in confidence as she can now hear and I am not defend by the TV any more. Can only recommend to any person who is having trouble hearing.
Thank you

February 2, 2024
Unprompted review
Rated 5 out of 5 stars

Great visit,recommended

I made an appointment for ear wax removal and Jan took excellent care of me,she explained the procedure to me and answered any questions I had,micro suction went well and she found that I had a fungal infection,advising me on treatments for my problem.a follow up appointment was scheduled, all included in price,£50,I have obtained medication so thankyou Jan and hidden hearing.

February 8, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look