Audika - Doncaster 43/45 St Sepulchre Gate Reviews 

240
•
TrustScore 5 out of 5

4.9

43-45 St Sepulchre Gate, DN1 1TD Doncaster, Yorkshire, GB

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See what reviewers are saying

Rated 5 out of 5 stars

I had a brilliant experience here getting my ear wax buildup removed. The staff were fantastic—extremely accommodating, well-spoken, and reassuring throughout. They took the time to listen to all of m... See more

Rated 5 out of 5 stars

The staff at Audika, Doncaster are always friendly, helpful and professional. You are made to feel welcome and special. The Audiologist I have listens to me and explains the thorough hearing test and... See more

Rated 5 out of 5 stars

Audika is a wonderful business who treats its customers as friends. Not only are the audiologists knowledgeable but they engage their customers in interesting conversations. The service they prov... See more

Rated 5 out of 5 stars

From walking through the door I felt relaxed even though I was initially nervous. Met David he was brilliant, informative, and caring. Certainly thorough with all the tests but talked me through them.... See more



Contact info

  • 43-45 St Sepulchre Gate, DN1 1TD, Doncaster, Yorkshire, United Kingdom

  • 01302 976522

4.9

Excellent

TrustScore 5 out of 5

240 reviews

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4.9

All reviews

(240)

6,038 reviews in the last 12 months

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Rated 5 out of 5 stars

BRILLIANT

Had my second appointment today with Jan who was amazing, gave me some really good advice about my problem ears. She's such a lovely, friendly, professional lady.
The Receptionist whose name I unfortunately can't remember, was also very friendly and helpful.
Would definitely recommend this establishment if you need help with hearing problems.

March 21, 2023
Unprompted review
Rated 5 out of 5 stars

Had an appointment here today ,was seen…

Had an appointment here today ,was seen by Jan who i found to be very friendly and proffesional , she explained everything to me as the appointment progressed. Thank you to both staff working here today for making my appointment a pleasant experience.

March 21, 2023
Unprompted review
Rated 5 out of 5 stars

Gentle, thorough and kind

The receptionist was friendly. He engaged me in conversation and offered me a drink while I waited to be seen.

The audiologist, Jan, was very determined to do a good job, so much so that, even when complications arose in my appointment that prevented her from finishing the job, she booked another one in for me for free so that she could complete the task. She was gentle and kind, frequently asking me if I was comfortable throughout the procedure. She also did a good job of explaining the technicalities of the procedure in simple terms.

After the matter, even when prompted, neither the receptionist nor the audiologist tried to sell me another service. They simply recommended that I should come back if/when I felt the need too.

February 28, 2023
Unprompted review
Rated 5 out of 5 stars

Great Service

Jan (Doncaster branch) was very friendly and professional. She explained the procedure clearly before she started. After she had finished I couldn't believe how my hearing had improved. Highly recommended.

March 2, 2023
Unprompted review
Rated 5 out of 5 stars

Appt with Jan in Doncaster

Appt with Jan in Doncaster. She immediately made me feel at ease. She was very professional and explained the process to me. Result! I can now hear much better. Fully recommend Hidden Hearing and a big Thank You to Jan.

February 14, 2023
Unprompted review
Rated 5 out of 5 stars

Ear microsuction

I was a little apprehensive about having the procedure but Jan from the Doncaster branch talked me through the process and really put me at ease. Jan was friendly and professional and gave me some good advice on caring for my ears. I would highly recommend having microsuction.

February 8, 2023
Unprompted review
Rated 4 out of 5 stars

Expensive

The appointment for wax removal by Jan at the Doncaster Store was excellent, the one issue was the over 15% increase in cost since August, my wife spent over £5000 for hearing aids & over £100 p/a for maintenance the company could include wax removal in with that fee, spent nearly £5300 with them including domes, filters & Earol, money orientated, not customer satisfaction orientated.

February 7, 2023
Unprompted review
Rated 5 out of 5 stars

Ear wax removal

I'm not overkeen on earwax removal but Jan made the whole experience relaxing, friendly, informative and even enjoyable. I have absolutely no qualms about having to go through the process regularly, thanks to Jan.

February 2, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service

We were welcomed into the shop and made to feel welcome. The audiologist, David Shaw, came to meet us, introduced himself and took us through to his room. He was friendly and extremely clear explaining everything. The hearing test was more thorough than I expected and carried out professionally. His advice felt unbiased and there was no "hard sell" whatsoever. We will definitely return.

January 11, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing Service! 5*

I went into Hidden Hearing due to what I thought was blocked ears due to earwax. I was greeted and given amazing treatment and advice from Jan. I will definitely be returning when needed.

December 22, 2022
Unprompted review

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