Audika - Doncaster Reviews 

227
TrustScore 5 out of 5

4.9

43-45 St Sepulchre Gate, DN1 1TD DONCASTER, Yorkshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The audiologist was great the receptionist was great ,What more can I say. The audiologist( Waleed Rizwan) at Hidden Hearing says everything: clear explanations, step by step guidance, no rushing,... See more

Rated 5 out of 5 stars

Very professional staff everything explained clearly and refreshments offered upon arrival.Time taken to make procedure easy to follow.

Rated 5 out of 5 stars

This was my first time, I was explained everything before getting started and made me feel more comfortable All staff delivered excellent service, from start to finish. They went above and beyon... See more

Rated 5 out of 5 stars

The receptionist was one of the most amazing and friendly people I've ever met whilst still being very professional. The clinician (I'm bad with names) was absolutely brilliant. If I was an employer,... See more



Contact info

  • 43-45 St Sepulchre Gate, DN1 1TD, DONCASTER, Yorkshire, United Kingdom

  • 01302 976522

4.9

Excellent

TrustScore 5 out of 5

227 reviews

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4.9

All reviews

(227)

4,739 reviews in the last 12 months

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Rated 5 out of 5 stars

The audiologist was thorough asking me…

The audiologist was thorough asking me questions about my experiences with the hearing aids over the past year. He examined my ears and gave me several tests explaining the findings and how he would update the prescription. I received replacement filters and `buds`. Also, an appointment for a year`s time was booked. I know I can ring anytime or visit Hidden Hearing if I require any information or help regarding my hearing aids.

August 5, 2024
Rated 3 out of 5 stars

Hearing aids what you need to know.

The appointment was made swiftly for me, they were professional and adhered to the good practice guidelines. The audiologist was very good is finding out my hearing loss issues and my lifestyle which enabled them to recommended the type of hearing aids that would suit my needs best. I had done my research beforehand so learned what was currently available on the market.Unfortunatly Hidden Hearing do not publish their price list for the products they sell, consequently when I was given the cost of my recommendation I was a little shocked. I decided to go away and decide later, then found the same ones £2000 less from an other reputable company offering the same aftercare package. So don't be perswaded to part with any money until you are certain you are getting the best you can afford at the best price currently available. A good bit of advice is to seek out and independent audiologist in your area as they are non biased and will give you the best advice available without you spending anything and some even will let you trial some hearing aid for free before you make that very important purchase.

August 6, 2024
Audika - Doncaster logo

Reply from Audika - Doncaster

Good morning
Thank you for your review. We are glad you found our service how you would want it to be.
We wish you well in your hearing care journey. If we can do anything further, please let us know. You could contact our customer services team on 01622 775191/ 0800 740 8796 or if you prefer email, you can contact us on contact@hiddenhearing.co.uk
Kind Regards
Customer Services - Hidden Hearing Ltd.

Rated 5 out of 5 stars

Hidden Hearing Test Doncaster

I had a great experience, I have been experiencing migraines for the last 6 months and have been working though a list of possible causes. Davis Shaw explained everything very clearly and went above and beyond what I expected from a free hearing test. I would highly recommend his service.

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Service

I was in so much discomfort with ringing in my ear for weeks. And I booked a ear wax removal appointment , my ear practitioner Jan was so informative and polite with explaining everything. Within 2 minutes I was so relief! Thank you so much for this service.

June 18, 2024
Unprompted review
Rated 3 out of 5 stars

Dear price range for my pocket

I liked the friendly staf
The quolaty of testing
By the staf

The price was way other my bugit,

£7000,00. Is way out of my bugit.

I know all the best things in life I nerd are way out of my budget

I dint make my self disabled so don't judge me

I was a baby who had German mesals and was not exspekted to live but I did.

So all my 6o years of life I had to fight to go to school get into tec at Barnsley,
When I got ill at 17 fight to live a gain tride to get a job at 19, at 22 had to fight to keep my baby witch became a 7 year fight,
So to have a add telling me testers are neaded and them be told it would be £7000.00 to have the earing aids
I was very disappointed
As I new £200 a month is not in my budget and I felt embarrassed to say I had no money to pay for me to hear.
So yeas test good acoret to my NHS test
So soly it's the hearing aid price 2dear

May 31, 2024
Audika - Doncaster logo

Reply from Audika - Doncaster

Good morning
Thank you for your review with the positive comments that you made regarding the quality of testing and our staff. We will certainly pass these comments on. We would very much like to speak with you regarding your review. A member of our team will contact you today.
If we are unable to make contact we would appreciate it if you could contact our customer services team on 01622 775191 / 0800 740 8796.
Please do leave us a message if we cannot get to the phone straight away and we will call you back. If you prefer to email, you can contact us on contact@hiddenhearing.co.uk
Kind Regards
Customer Services - Hidden Hearing Ltd

Rated 5 out of 5 stars

Excellent treatment from a wonderful professional lady

I was seen by a lovely lady Jan for wax removal. She explained everything that was going to happen in detail and showed me the instruments she would be using which really put me at ease. The procedure was painless and really effective, she showed me the before and after pictures. As my ear was a little red she told me to come back if I had any issues at all or in 2 weeks so she could check on it. She gave me advice for preventing this in the future and was really forgiving as I had been given bad advice which made her job more difficult than it should have been. I have already recommended them to a colleague and would not hesitate to come back

May 21, 2024
Unprompted review
Rated 5 out of 5 stars

HIDDEN HEARING HIDDEN COSTS

A comprehensive hearing test was carried out very professionally. There was a test with the top range device which was very good. Ther was 3 levels of devices on offer but no test with those lower down the range. The disappointing aspect was the pricing which at £4000 for the base model and £6000 for the top is well out of reach for most people. There are models on the Internet which may not .match those on offer but at less than £500 could offer a reasonable improvement.

May 19, 2024
Rated 5 out of 5 stars

First Class Service

I went to your Doncaster branch and the Treatment I had from Jan was excellent. It was the second time I had been, everything is explained to you and is done in such a pleasant environment. I would definitely recommend this branch to friends and family.

April 23, 2024
Unprompted review
Rated 5 out of 5 stars

Ear wax removing.

I found Jan to be very professional and put me at ease when I had my ear wax removed in Doncaster this morning and at £50 for both ears, I didn't feel that was too much so overall an enjoyable experience would definitely recommend Hidden Hearing and Jan.

April 9, 2024
Unprompted review
Rated 5 out of 5 stars

Jan-Doncaster

Jan-Doncaster. Jan was lovely, she did excellent work! She was reassuring and would ask me if I’m okay during the process. Made my ears so much better, would definitely recommend!

April 9, 2024
Unprompted review
Rated 5 out of 5 stars

Buyng a new…

Only thing that stopped me buying a new pair is the ones I want are over £1,500. In this day and age, and most pensioners can't afford them.

March 23, 2024

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