Audika - Doncaster Reviews 

227
TrustScore 5 out of 5

4.9

43-45 St Sepulchre Gate, DN1 1TD DONCASTER, Yorkshire, GB


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Rated 5 out of 5 stars

The audiologist was great the receptionist was great ,What more can I say. The audiologist( Waleed Rizwan) at Hidden Hearing says everything: clear explanations, step by step guidance, no rushing,... See more

Rated 5 out of 5 stars

Very professional staff everything explained clearly and refreshments offered upon arrival.Time taken to make procedure easy to follow.

Rated 5 out of 5 stars

This was my first time, I was explained everything before getting started and made me feel more comfortable All staff delivered excellent service, from start to finish. They went above and beyon... See more

Rated 5 out of 5 stars

The receptionist was one of the most amazing and friendly people I've ever met whilst still being very professional. The clinician (I'm bad with names) was absolutely brilliant. If I was an employer,... See more



Contact info

  • 43-45 St Sepulchre Gate, DN1 1TD, DONCASTER, Yorkshire, United Kingdom

  • 01302 976522

4.9

Excellent

TrustScore 5 out of 5

227 reviews

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4.9

All reviews

(227)

4,788 reviews in the last 12 months

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Rated 5 out of 5 stars

Wax removal

Jan did a wonderful job very professional answered all my questions no problems will definitely go back

November 3, 2023
Unprompted review
Rated 5 out of 5 stars

Wax removal

I went to the Doncaster branch this morning for a hearing test with David Shaw, and found I had a build up of wax in both ears so he managed to fit me in with Jan French the ear care practitioner who removed the wax in a few minutes, she explained everything to me what was happening which put my mind at ease, the treatment was pain free and over with in a few minutes jan was a lovely lady to deal with would recommend her

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

Ear Wax Removal

Went in to Hidden Hearing for a check up, ended up having some earwax removed. Jan French, the ear care practitioner talked me through everything and how it would work before we started the procedure, made everything more comfortable, no pain whatsoever, although she did say I might experience some discomfort.

October 18, 2023
Unprompted review
Rated 5 out of 5 stars

Went to Hidden hearing in Doncaster

Went to Hidden hearing in Doncaster. Had an appointment with Jan Fench, she was very professional, she had my ears cleared in no time, a fast painless service and now my hearing is great. Would definitely recommend to a friend!

October 18, 2023
Unprompted review
Rated 5 out of 5 stars

Hidden Hearing Doncaster

I booked earwax removal with Hidden Hearing Doncaster branch now that the NHS no longer provides this service, the procedure carried out by their in-house professional Jan was outstanding and engaging, I would recommend this branch and Jan in particular to anyone who requires an audiologist, first class.

October 3, 2023
Unprompted review
Rated 5 out of 5 stars

So glad to have this place on my doorstep!

Jan was able to diagnose why I had lost hearing on the first appointment and had cleared my left ear of impacted wax pain-free. Two weeks later I returned to have the right ear wax removed which Jan very patiently did. She was also able to tell me the health of my ears and referred me to a GP for a check up. I can now hear clearly out of both ears and will never use ear buds again!!

A massive thank you to Jan!!

September 6, 2023
Unprompted review
Rated 5 out of 5 stars

Thank You Jan!!!!!

This was my first time attending hidden hearing due to my hospital appointment just being too far away and I couldn’t handle not hearing.
When I entered the reception I was greeted by a lovely lady at the desk, she offered me a drink and made general conversation. Very welcoming.
Then I was called in for my appointment by Jan. Well she was the most warming, caring professional I have met in a long time.
She took time to listen to my history of my ears and explained every single step that she was going to do.
She made me feel at ease and that I was in the best hands. She was caring and attentive to me when feeling some uncomfortableness and explained why I was feeling it.
My overall experience was just fantastic. Jan and staff were just really friendly and welcoming. I will definitely be returning in the future and requesting Jan for future appointments. Thank you so much Jan for regaining my hearing back!!!

August 31, 2023
Unprompted review
Rated 5 out of 5 stars

Troublesome Wax

Wasn’t able to hear properly for 6 months due to some excess wax. Jan and the team were excellent and managed to clear my ear of the stubborn wax on 2nd appointment and I can hear properly again!

Great business and people - thank you very much!

August 17, 2023
Unprompted review
Rated 5 out of 5 stars

Jan is very professional

Jan is very professional, keen to do a good job and takes care to explain what she is doing. I would recommend her service to anyone who is having ear wax problems.

August 8, 2023
Unprompted review
Rated 5 out of 5 stars

Wax removal

I visited for wax removal recently and found the whole experience very good. Jan removed the wax for me and explained everything to me before starting, during and after which I found put me at ease during the whole visit. Jan is a lovely lady and I would recommend this treatment by her to anyone. Very please with the results.

August 17, 2023
Unprompted review
Rated 5 out of 5 stars

I very enjoyable wax removal visit

Visited for wax removal which had to be done in 2 visits due to both ear channels being narrow and twisted, in particular the compacted wax in the left one which was the subject of my second visit today. Both ears now clear. The scope of the works including the use of suction and cameras was carried out by Jan and I am very happy with the service and the cost.

July 25, 2023
Unprompted review
Rated 5 out of 5 stars

Recommending this place

I’ve just had an ear wax removal appointment with HiddenHearing in Doncaster, staff was nice—Jan in particular was very warm and accommodating and she talks you through every step. I am definitely recommending this place if you are looking into earwax removal.

July 20, 2023
Unprompted review
Rated 1 out of 5 stars

Rip off prices.

The hearing test was excellent and expertly carried out.
What was wrong was the huge cost of the hearing aids that I tried. I find it quite impossible to find the cost of £5999 anything other than ridiculous especially as these hearing aids are available in the USA for half this price. Try being honest and upfront about cost.

June 6, 2023
Audika - Doncaster logo

Reply from Audika - Doncaster

Hello,

Thank you for taking the time to leave you review and whilst we are sorry to see the 1 star, we appreciate the comments about your hearing test.

We have passed your review in full onto the Management team and if you would like to discuss this further, please feel free to contact our Customer Services Team on 0800 740 8796 or by emailing contact@hiddenhearing.co.uk and they will happy to speak with you.

Kind Regards

Hidden Hearing
01622 775191 / 0800 740 8796
contact@hiddenhearing.co.uk

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