Staff helpful especially Andy technician was very helpful and friendly in explaining the procedure before and during treatment.... Any issues I had was answered and put at ease... Thanks again and g... See more
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Fantastic service from the initial phone call to the hearing test at the end. Easy, quick, efficient and great results. Saw before and after photos also given a hearing test at the end. All steps exp... See more
David Mathison of Falkirk is well suited to his role. I had a thorough test as I have congenital hearing loss for high frequency and wanted to check out if anything had changed (whether modern tech... See more
Andy was amazing with my adult daughter who has Down’s Syndrome. She needed wax removed and he explained everything before he started. He was kind, patient, knowledgeable and understanding of her need... See more
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David Mathison of Falkirk *****
David Mathison of Falkirk is well suited to his role. I had a thorough test as I have congenital hearing loss for high frequency and wanted to check out if anything had changed (whether modern technology could help). He explained everything and also recognised I knew a lot about hearing. My visit provided me with current information and recognition that aids still were not suitable. If congenital hearing loss then this permanent condition can't be replaced with an aid.
He did touch on possible cochlear implants.
Anyone worried about their hearing should go and be tested. Knowledge is always power and gives you facts to deal with.
Friendly and efficient staff
1st class experience
David was extremely helpful and thorough with my father and following all the in depth tests recommended him the best hearing aids which have made a huge difference to his quality of life.
Danielle was very pleasant and friendly and very helpful and made us all feel very relaxed.
A fantastic experience with hidden hearing in Falkirk 1st class service
Wax Removal
Very helpful staff. Clear explanation of what was involved. Premises were spotless. Kirsty was very helpful and explained everything. Really careful and very sociable.
Wonderful service from Andy at hidden…
Wonderful service from Andy at hidden hearing, very professional and charming. Sandra on reception just lovely.
Pardon eh what och I missed that
From the time I entered Hidden Hearing, I knew this was a special company. I was warmly greeted and shown into a room where we were invited to sit. Ignition, a full discussion in what was required of me. Thirty minutes passed, I was told what was wrong and what was required of me. I will certainly be passing this on to fellow "auld yins"of me. I knew I had been fully tested,and nothing was too much to be answered.First time I had been to one of these invites and felt this WAS a place where help was there for all. I'm deef but happy. Strange thing to say ,but to have a session with "Hidden Hearing "explains all.Thank you "Hidden Hearing " Pardon. Eh and other replies.
The guy Luke that came was very…
The guy Luke that came was very professional and friendly and explained everything to me I was very happy with his performance and I’m more than happy with my hearing aids
Excellent from start to finish
Excellent from start to finish. Everything was thoroughly explained and great taking a friend who is a familiar voice. Top class service.
Good experience
Fitted for new hearing aids by David the Audiologist and Sandra the receptionist at Falkirk Branch
Very professional with everything explained very well.
Staff are very friendly polite and…
Staff are very friendly polite and professional I have had ear suction before and had them syringed but this is the best I have felt after I can now hear 200% better than I did before I went in would recommend to any body to go to hidden hearing for this treatment
Hidden Hearing - The Professionals
The expertise shown to me by David in Falkirk was exceptional. I would highly recommend Hidden Hearing to anyone thinking of purchasing hearing aids. I am able to hear things I haven’t heard in years since contracting meningitis which damaged my hearing. The time and patience David shown to me was second to none. The staff are also very friendly and efficient.
Job done very well
The appointment was a complete success, I went in with blocked hearing in my right ear and walked out after hearing freely.
Kirsty in Falkirk was really lovely and provided me a great experience.
I had my ear wax removed in both ears by Kirsty. She was really lovely and explained the procedure very thoroughly. She made me feel super comfortable the entire time. She was really nice to chat to and I would definitely be back.
Had a great experienced was very…
Had a great experienced was very relaxed throughout the whole process and happy with the results.
Very happy with my treatment at the…
Very happy with my treatment at the Falkirk branch, it has transformed my hearing for the better. Andrew who did the treatment was friendly, explained everything very clearly and the treatment was completely comfortable. Would definitely recommend!
Definitely pain free and effective
I've had ear wax removed by the old method since the '80's. Messy and never really convinced my ears were clear. Had my appointment yesterday. Andy explained the process and showed me before and after pictures. Certainly pain-free and would recommend.
Thorough
Bit of a delay due to technical probs but Ireceived a thorough examination. Impressed.
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