Audika - Falkirk Reviews 

80
TrustScore 4.5 out of 5

4.7

136 High Street, FK1 1NR FALKIRK, Stirlingshire, GB


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Rated 5 out of 5 stars

Staff helpful especially Andy technician was very helpful and friendly in explaining the procedure before and during treatment.... Any issues I had was answered and put at ease... Thanks again and g... See more

Rated 5 out of 5 stars

Fantastic service from the initial phone call to the hearing test at the end. Easy, quick, efficient and great results. Saw before and after photos also given a hearing test at the end. All steps exp... See more

Rated 5 out of 5 stars

David Mathison of Falkirk is well suited to his role. I had a thorough test as I have congenital hearing loss for high frequency and wanted to check out if anything had changed (whether modern tech... See more

Rated 5 out of 5 stars

Andy was amazing with my adult daughter who has Down’s Syndrome. She needed wax removed and he explained everything before he started. He was kind, patient, knowledgeable and understanding of her need... See more



Contact info

  • 136 High Street, FK1 1NR, FALKIRK, Stirlingshire, United Kingdom

  • 01324 627766

4.7

Excellent

TrustScore 4.5 out of 5

80 reviews

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4.7

All reviews

(80)

4,739 reviews in the last 12 months

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Rated 5 out of 5 stars

David Mathison of Falkirk *****

David Mathison of Falkirk is well suited to his role. I had a thorough test as I have congenital hearing loss for high frequency and wanted to check out if anything had changed (whether modern technology could help). He explained everything and also recognised I knew a lot about hearing. My visit provided me with current information and recognition that aids still were not suitable. If congenital hearing loss then this permanent condition can't be replaced with an aid.
He did touch on possible cochlear implants.
Anyone worried about their hearing should go and be tested. Knowledge is always power and gives you facts to deal with.

January 31, 2024
Unprompted review
Rated 5 out of 5 stars

1st class experience

David was extremely helpful and thorough with my father and following all the in depth tests recommended him the best hearing aids which have made a huge difference to his quality of life.
Danielle was very pleasant and friendly and very helpful and made us all feel very relaxed.
A fantastic experience with hidden hearing in Falkirk 1st class service

November 30, 2023
Unprompted review
Rated 5 out of 5 stars

Wax Removal

Very helpful staff. Clear explanation of what was involved. Premises were spotless. Kirsty was very helpful and explained everything. Really careful and very sociable.

September 21, 2023
Unprompted review
Rated 5 out of 5 stars

Pardon eh what och I missed that

From the time I entered Hidden Hearing, I knew this was a special company. I was warmly greeted and shown into a room where we were invited to sit. Ignition, a full discussion in what was required of me. Thirty minutes passed, I was told what was wrong and what was required of me. I will certainly be passing this on to fellow "auld yins"of me. I knew I had been fully tested,and nothing was too much to be answered.First time I had been to one of these invites and felt this WAS a place where help was there for all. I'm deef but happy. Strange thing to say ,but to have a session with "Hidden Hearing "explains all.Thank you "Hidden Hearing " Pardon. Eh and other replies.

July 3, 2023
Rated 5 out of 5 stars

Good experience

Fitted for new hearing aids by David the Audiologist and Sandra the receptionist at Falkirk Branch
Very professional with everything explained very well.

May 9, 2022
Unprompted review
Rated 5 out of 5 stars

Staff are very friendly polite and…

Staff are very friendly polite and professional I have had ear suction before and had them syringed but this is the best I have felt after I can now hear 200% better than I did before I went in would recommend to any body to go to hidden hearing for this treatment

March 2, 2023
Unprompted review
Rated 5 out of 5 stars

Hidden Hearing - The Professionals

The expertise shown to me by David in Falkirk was exceptional. I would highly recommend Hidden Hearing to anyone thinking of purchasing hearing aids. I am able to hear things I haven’t heard in years since contracting meningitis which damaged my hearing. The time and patience David shown to me was second to none. The staff are also very friendly and efficient.

December 5, 2022
Unprompted review
Rated 5 out of 5 stars

Very happy with my treatment at the…

Very happy with my treatment at the Falkirk branch, it has transformed my hearing for the better. Andrew who did the treatment was friendly, explained everything very clearly and the treatment was completely comfortable. Would definitely recommend!

August 5, 2022
Unprompted review
Rated 5 out of 5 stars

Definitely pain free and effective

I've had ear wax removed by the old method since the '80's. Messy and never really convinced my ears were clear. Had my appointment yesterday. Andy explained the process and showed me before and after pictures. Certainly pain-free and would recommend.

April 2, 2022
Unprompted review

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