I am in the Audika to collect my ear molds for my hearing aids, what a big difference it makes, the sound is really good, I can even hear a £10 note drop on the floor! Joking aside, the sound that my... See more
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The safe at Hiden Hearing are so nice and answer any questions you have. Gordon the audiologist is very pleasant and puts you at ease with all the tests he does on your ears if it's the first time, an... See more
I want to express my sincere gratitude for the exceptional care provided to my father during his recent visit. He went into the appointment feeling angry, distressed, and very uncomfortable with hi... See more
All fine except late start. Only 15 minutes and the very loquacious previous customer was the obvious reason.
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Always made to feel that your welcomeu matter…
Always made to feel that you matter staff are very friendly and helpful would recommend them to anyone who needs to have thier hearing tested
Very professional service
Very friendly, helpful and professional staff. Excellent follow up appointments with any issues resolved.
Used hidden hearing for years and…
Used hidden hearing for years and always loved the fact it’s a personal experience and don’t make you feel like just a customer plus never felt pressured to purchase hearing aids or upgrade etc.
Can’t recommend enough
May use AI-assist with repliesRead more
First class service all the way!
I've never had anything other than five-star service from Hidden Hearing. On
my recent visit Jane Lennon, the Audiologist, took time to explain everything she was doing in relation to my hearing test and servicing of my hearing aids. The reception staff are always very helpful too and thanks to this type of service I will always recommend Hidden Hearing to others.

Reply from Audika - Glasgow - St Vincent Street
Been going to hidden hearing for over 4…
Been going to hidden hearing for over 4 years now and I would highly recommend them they really look after you give good advice and are always at the other end of the phone if you need them
Excellent customer service
Excellent customer service from Chris Lennon. Very professional, friendly and knowledgeable. Nio hard sale pressure and explained the whole process very well.
Enjoyable experience
Friendly receptionist and a very nice welcome from Gordon, as always. He always explains things very clearly and puts you at ease throughout the whole examination
Great experience.
As always very through examination of my hearing ability. Staff are extremely kind and helpful. Really good .
Jane was lovely to talk to and she made…
Jane was lovely to talk to and she made me a esse and I could hear out the hearing aids for the frist time in 55 years thank you and i could hear hear my voice for the frist time
Barry Campbell visit me on Thursday …
Barry Campbell visit me on Thursday was very professional in his work a credit to the company.
Really great service and all my…
Really great service and all my questions answered in an easy unerstandable way. Highly recommend
ive been goin there for 8 years there…
ive been goin there for 8 years there Fantastic always helpful very kind always top notch for me worth it every time also my dad hes always pleased with how were treated 11/10
The girl who we saw was very helpful…
The girl who we saw was very helpful and courteous
Very helpful friendly staff
Extremely professional people kindly…
Extremely professional people kindly thanks for Mr. Garden Bruce i recommended other people to visit
Excellent service 12/12/2024
Great reception service! The lady was so welcoming & made me a cup of coffee on a winter cold morning, I felt at ease & comfortable. The expert Dr. was exceptionally friendly too. Such a good listener & elaborated every step of the testing very well for my understanding.
Friendy relaxed welcome and usual…
Friendy relaxed welcome and usual professional expertise . Always a good experience.
Great support service
Hidden Hearing offer a great service which gives the customer confidence knowing they can rely on the company and there products
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