I am in the Audika to collect my ear molds for my hearing aids, what a big difference it makes, the sound is really good, I can even hear a £10 note drop on the floor! Joking aside, the sound that my... See more
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The safe at Hiden Hearing are so nice and answer any questions you have. Gordon the audiologist is very pleasant and puts you at ease with all the tests he does on your ears if it's the first time, an... See more
I want to express my sincere gratitude for the exceptional care provided to my father during his recent visit. He went into the appointment feeling angry, distressed, and very uncomfortable with hi... See more
All fine except late start. Only 15 minutes and the very loquacious previous customer was the obvious reason.
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Wonderfull service
We have very friendly been helped by Gordon Bruce and staff at St Vincent Street in Glasgow. Suffering from Tinnitus and a non-working hearing aid since the start of our holiday made me stressed and unhappy. The kind and free service made me a grateful person. Adriaan van Dijke from the Netherlands
Good experience.
Did not wait long to get an appointment. Staff friendly and appear to be well trained. They discuss treatment options and recommendations clearly. Would recommend this company if experiencing any issues relating to hearing.
Friendly & professional service
Andy was very friendly & professional & my clear ears now are a big relief! Thank you 👍
Very helpful cheerful and professional…
Very helpful cheerful and professional staff.
The audiologist was very good and explained every thing in a easy to understand manner.
A pleasant experience over all
Really nice people and easy to talk to
Really nice people and easy to talk to. Gordon really listens to you and explains everything well. Would recommend people to come here if they need anything to do with your hearing.
Very pleasant experience with Jayne in…
Very pleasant experience with Jayne in Glasgow! Lovely lady with a fab sense of humour! Hearing-loss is no laughing matter though, Jayne put up with my nervous banter and chat! So easy to talk to and really put me at ease. She recommended what she thought was the best option for me and surprisingly not the most expensive! Very knowledgeable, experienced and down to earth! Special mention to the lovely lady on reception too, whom I initially made my appointment with. Very patient answering my questions! The premises were very warm and inviting in this current cold weather! Can’t wait to get my aids! Thank you both for being so nice!
Hearing Aids
Every time I go for my appointment my adviser is always helpful. He makes me feel more comfortable with my aids n always helps to resolve my problem. Thanks Gordon
After about a year of not hearing the…
After about a year of not hearing the hearing AIDS I thought Jane had left hidden hearing and was then informed she was on training. I decided to go back as I heard Jane was back. Within 3 weeks my hearing was perfect. I cannot recommend Jane enough. A fabulous professional. Love Sarah Deakin
Went to Hidden Hearing with my dad…
Went to Hidden Hearing with my dad today (83yrs young) and met with Gordon Bruce the gentleman dealing with my dad and has done since he has been going there, this was my first time meeting Mr Bruce and all I can say is what a lovely man, he was very informative with my dad and myself, to with my dad on a level he would understand, very professional and polite, he was an absolute pleasure to have met today, nothing was to much for him, and I know going forward that my dads hearing is in the best hands possible so thanks so much Gordon the pleasure was all yours.
Tracey McGuire… Mr Browns daughter
Successful Outcome
Personally met by audiologist, taken through what was required during the appointment. Careful and considerate at all times enabling a very successful outcome. Highly recommended
Gordon was very kind and helpful during…
Gordon was very kind and helpful during my hearing test. He explained things clearly which I appreciated. I would highly recommend hidden hearing.
May use AI-assist with repliesRead more
I attended Hidden Hearing in St Vincent…
I attended Hidden Hearing in St Vincent Street Glasgow & met Gordon Bruce who for the second time took me through the complete process in purchasing my new Hearing Aids.
I have had issues with my hearing all my life & have used Hearing Aids most of my adult life, Gordon was excellent & professional with no pressure in helping me chose the right product.
I am looking forward to my new Hearing Aids & thank Gordon for his patience, professionalism & help throughout.

Reply from Audika - Glasgow - St Vincent Street
Audiologist Gordon was very easy to…
Audiologist Gordon was very easy to chat to and understood the difficulties I had been experiencing with my hearing. A full and thorough hearing test was carried out. He was patient and took time explaining everything and answered all of my questions even offering to change the type of aid if I wasn’t entirely happy with them after trying. I know from past experience if there is a problem, aid not working or repair I have been able to visit branch and all staff from receptionist to audiologist have provided great service and efficiently put right any issues. It is a big plus knowing that help is on hand.
Smoking health care workers not a good look!
The nurse that syringed my ears was friendly & efficient. However seeing her & the receptionist outside smoking before my appointment was very off putting. If my ears were not hurting me I would have walked past & made an appointment elsewhere. Health care workers should know better!
Great service for earwax removal
Went in for an earwax removal. Kirsty talked me through the process and was very helpful when I had questions. The removal went smoothly, and they'll also satisfy your curiosity if you want to have a look at the before/after.
Sorry I didn't make it 5 stars but…
Sorry I didn't make it 5 stars but there needs to be room for improvement. Everything at my appointment went perfectly.
Ear Wax Removal Appointment
Attended my arranged ear wax removal appointment in Glasgow on 11th April. Kirsty was very professional and helpful. Explaining everything that would be carried out in detail. Answered any questions I asked in a pleasant manner.
Excellent attention
Hearing aid sound increased.
Efficient service
Seen on time. Friendly and efficient service. My one concern was addressed. Date suggested for future meeting.
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