Audika - Glasgow - St Vincent Street Reviews 

157
TrustScore 5 out of 5

4.9

75 St Vincent Street, G2 5TF GLASGOW, Lanarkshire, GB


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Rated 5 out of 5 stars

I am in the Audika to collect my ear molds for my hearing aids, what a big difference it makes, the sound is really good, I can even hear a £10 note drop on the floor! Joking aside, the sound that my... See more

Rated 5 out of 5 stars

The safe at Hiden Hearing are so nice and answer any questions you have. Gordon the audiologist is very pleasant and puts you at ease with all the tests he does on your ears if it's the first time, an... See more

Rated 5 out of 5 stars

​I want to express my sincere gratitude for the exceptional care provided to my father during his recent visit. He went into the appointment feeling angry, distressed, and very uncomfortable with hi... See more

Rated 4 out of 5 stars

All fine except late start. Only 15 minutes and the very loquacious previous customer was the obvious reason.



Contact info

  • 75 St Vincent Street, G2 5TF, GLASGOW, Lanarkshire, United Kingdom

  • 0141 375 7906

4.9

Excellent

TrustScore 5 out of 5

157 reviews

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4.9

All reviews

(157)

5,498 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderfull service

We have very friendly been helped by Gordon Bruce and staff at St Vincent Street in Glasgow. Suffering from Tinnitus and a non-working hearing aid since the start of our holiday made me stressed and unhappy. The kind and free service made me a grateful person. Adriaan van Dijke from the Netherlands

June 11, 2023
Unprompted review
Rated 5 out of 5 stars

Good experience.

Did not wait long to get an appointment. Staff friendly and appear to be well trained. They discuss treatment options and recommendations clearly. Would recommend this company if experiencing any issues relating to hearing.

May 15, 2023
Rated 5 out of 5 stars

Very pleasant experience with Jayne in…

Very pleasant experience with Jayne in Glasgow! Lovely lady with a fab sense of humour! Hearing-loss is no laughing matter though, Jayne put up with my nervous banter and chat! So easy to talk to and really put me at ease. She recommended what she thought was the best option for me and surprisingly not the most expensive! Very knowledgeable, experienced and down to earth! Special mention to the lovely lady on reception too, whom I initially made my appointment with. Very patient answering my questions! The premises were very warm and inviting in this current cold weather! Can’t wait to get my aids! Thank you both for being so nice!

March 8, 2023
Unprompted review
Rated 5 out of 5 stars

Hearing Aids

Every time I go for my appointment my adviser is always helpful. He makes me feel more comfortable with my aids n always helps to resolve my problem. Thanks Gordon

January 20, 2023
Unprompted review
Rated 5 out of 5 stars

After about a year of not hearing the…

After about a year of not hearing the hearing AIDS I thought Jane had left hidden hearing and was then informed she was on training. I decided to go back as I heard Jane was back. Within 3 weeks my hearing was perfect. I cannot recommend Jane enough. A fabulous professional. Love Sarah Deakin

December 21, 2022
Unprompted review
Rated 5 out of 5 stars

Went to Hidden Hearing with my dad…

Went to Hidden Hearing with my dad today (83yrs young) and met with Gordon Bruce the gentleman dealing with my dad and has done since he has been going there, this was my first time meeting Mr Bruce and all I can say is what a lovely man, he was very informative with my dad and myself, to with my dad on a level he would understand, very professional and polite, he was an absolute pleasure to have met today, nothing was to much for him, and I know going forward that my dads hearing is in the best hands possible so thanks so much Gordon the pleasure was all yours.
Tracey McGuire… Mr Browns daughter

November 23, 2022
Unprompted review
Rated 5 out of 5 stars

Successful Outcome

Personally met by audiologist, taken through what was required during the appointment. Careful and considerate at all times enabling a very successful outcome. Highly recommended

October 12, 2022
Rated 1 out of 5 stars

I attended Hidden Hearing in St Vincent…

I attended Hidden Hearing in St Vincent Street Glasgow & met Gordon Bruce who for the second time took me through the complete process in purchasing my new Hearing Aids.
I have had issues with my hearing all my life & have used Hearing Aids most of my adult life, Gordon was excellent & professional with no pressure in helping me chose the right product.
I am looking forward to my new Hearing Aids & thank Gordon for his patience, professionalism & help throughout.

September 7, 2022
Unprompted review
Audika - Glasgow - St Vincent Street logo

Reply from Audika - Glasgow - St Vincent Street

Good Afternoon,

Thank you for taking the time to leave your review and we're really very happy to hear of your experience with Hidden Hearing. We will ensure that positive feedback is passed on to Gordon Bruce.
If there is anything else we can help you with, please feel free to contact our Customer Services team on 0800 740 8796 or by emailing contact@hiddenhearing.co.uk.

Kind Regards

Hidden Hearing - Customer Services
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Rated 5 out of 5 stars

Audiologist Gordon was very easy to…

Audiologist Gordon was very easy to chat to and understood the difficulties I had been experiencing with my hearing. A full and thorough hearing test was carried out. He was patient and took time explaining everything and answered all of my questions even offering to change the type of aid if I wasn’t entirely happy with them after trying. I know from past experience if there is a problem, aid not working or repair I have been able to visit branch and all staff from receptionist to audiologist have provided great service and efficiently put right any issues. It is a big plus knowing that help is on hand.

July 25, 2022
Rated 3 out of 5 stars

Smoking health care workers not a good look!

The nurse that syringed my ears was friendly & efficient. However seeing her & the receptionist outside smoking before my appointment was very off putting. If my ears were not hurting me I would have walked past & made an appointment elsewhere. Health care workers should know better!

August 9, 2022
Rated 5 out of 5 stars

Great service for earwax removal

Went in for an earwax removal. Kirsty talked me through the process and was very helpful when I had questions. The removal went smoothly, and they'll also satisfy your curiosity if you want to have a look at the before/after.

June 20, 2022
Unprompted review
Rated 5 out of 5 stars

Ear Wax Removal Appointment

Attended my arranged ear wax removal appointment in Glasgow on 11th April. Kirsty was very professional and helpful. Explaining everything that would be carried out in detail. Answered any questions I asked in a pleasant manner.

April 15, 2022
Unprompted review
Rated 5 out of 5 stars

Efficient service

Seen on time. Friendly and efficient service. My one concern was addressed. Date suggested for future meeting.

September 28, 2021

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