Mr Colclough was very knowledgeable and helpful. He explained my husbands hearing difficulties and we came away from his consultation reassured. We are now considering the £3000 outlay on hearing aids... See more
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Everything! The approach and service delivery is faultless. Any information that is asked, is answered clearly, any information given is precise and easily understood. The different staff I have... See more
Went to Hidden Hearing for ear wax removal - the work was carried out by Roopa Samani. Before starting she xplained clearly what was going to happen and checked my health records. She performed the wa... See more
Taken on time. Relaxed MOT. Delightful audiologist. Just wish she could do more to improve my hearing.
4.7
Excellent
97 reviews
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I had wonderful treatment for ear wax…
I had wonderful treatment for ear wax removal which was persistent. Roopa Samani was so patient and professional. After several attempts she managed to clear and I could hear again! Will visit more regularly in future!
September 23, 2022
Unprompted review
Linda Morgan was very helpful
Linda Morgan was very helpful - great and quick experience to remove ear wax. Would recommend.
August 26, 2022
Unprompted review
Hallelujah
Hallelujah ! I went to see Dee Hartman at hidden hearing in Guildford, who was so kind, thorough and patient with me.
Restored my hearing due to a wax build up.
Money well spent 👏
Thank you Dee.
August 7, 2022
Unprompted review
May use AI-assist with repliesRead more
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I had ear impressions made in May at…
I had ear impressions made in May at the cost of £30 unfortunately the in ear monitors that were 3D printed from the impressions did not seal
I returned in June to get new impressions made
when I mentioned the others were unsuccessful the guy who was dealing with me said the person who did the last ones was standing in
and he couldn’t guarantee them
To add insult to injury
When I paid on the way out the price had gone up to £50 from £30
A £20 rise in a month that’s almost a rise of 70%
I think that’s disgusting
July 26, 2022
Reply from Audika - Guildford
Thank you for your review.
As of June 2022, we charge £50 for an impression appointment. This is an increase from the £30 fee that has been in place for many years. We are sorry that it negatively affected you over the course of the month.
It does however sound as though your situation is unusual and so we will reach out to you by email today regarding your experience.
Our customer services team are contactable Monday-Friday 8:30am-5pm on 01622 775191 and through email on contact@hiddenhearing.co.uk
We'd like to help so please do reach out at any point if you need any assistance.
Kind regards,
Hidden Hearing
I was given a detailed and clear…
I was given a detailed and clear explanation of my hearing problems and how to use and maintain my aids
July 3, 2022
I visited Hidden Hearing in Guildford…
I visited Hidden Hearing in Guildford for an ear wax removal procedure. The practitioner was very professional and completed the procedure very competently. I would not hesitate in recommending this service in the future.
June 30, 2022
Unprompted review
Thank you Afzaal for being so kind
Thank you Afzaal for being so kind, helpful and efficient in helping me with my father's hearing aids. You were professional and efficient in helping me out and I have no hesitation in recommending Hidden Hearing
June 17, 2022
Unprompted review
Excellent service every time.
June 8, 2022
Wax removal - excellent service
Linda Mogran in the Guildford branch did an ear wax removal for me. Very polite, informative and efficient service, Linda showed me before and after videos on the iPhone connected otoscope which was really interesting and reassuring.
I would definitely recommend the service. I only needed one visit, but up to 3 repeats are included in the very reasonable single fee if this is needed. Good value.
May 1, 2022
Unprompted review
Excellent service from Afzaal Sharif
Excellent service from Afzaal Sharif - patient, proactive and puts his client first. Would highly recommend him to clients. Thank you!
April 18, 2022
I had my ear wax removed by Linda…
I had my ear wax removed by Linda Morgan. She did a great and a comprehensive job. I was very impressed by the use of camera in the ears and pleasantly surprised to also get a hearing test.
April 8, 2022
Unprompted review
Earwax removal
I attended the Guildford clinic with Linda Morgan as I had earwax build up. I would highly recommend Linda. She took great care to ensure she did not cause me any pain which was very important to me as I had attended elsewhere and they had caused me significant pain. She removed the earwax efficiently. I have already advised 3 people to make an appointment at Hidden Hearing
April 2, 2022
Unprompted review
Fabulous service
Fabulous service! Staff lovely and helpful. Made everything really easy! Totally recommend!
January 20, 2022
Unprompted review
Quickly executed.
November 24, 2021
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