All staff from reception to the audiologist are friendly & efficient. They all put you at ease & the audiologist fully explained what she was doing throughout. I would recommend the Halifax branch to... See more
Location
Switch location24 Westgate, HX1 1DJ Halifax, GB
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See what reviewers are saying
So worth it is the ear wax removal!! After waiting months for them doing through my GP, I saw hidden hearing offering this service. Such friendly staff and really helpful. The lady who did it made... See more
The staff are so friendly and helpful nothing is too much trouble , outstanding Customer service wouldn’t go anywhere else . The shop is spotless nice waiting area and always offered a drink whilst... See more
Thank you for a really professional service this week. Accompanied my mum to have her ear wax removed in both ears. When we arrived Tracey the receptionist made us feel really welcome, offered us a... See more
Contact info
24 Westgate, HX1 1DJ, Halifax, United Kingdom
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Looked after very well from entering…
Looked after very well from entering shop door to leaving Tracey the receptionist was friendly polite and offered us tea or coffee on entry.Waited only a few minutes for young lady to call us in sorry can’t remember her name, Everything was explained before anything was done,it was quick easy and we will be returning again.
I’ve struggled with my ears for years…
I’ve struggled with my ears for years and always put off getting them sorted which made them worse over time. Today i had them suctioned in Halifax and i was so scared and embarrassed about how bad my wax build up was but the staff were so so so lovely and welcoming and made me so at ease. From walking in i was offered refreshments and made to feel so welcome. The lady who suctioned my ears was constantly making sure i was comfortable and she did an amazing job, i don’t know why i was so scared lol! Would definitely recommend and i will be returning 😄
Helpful and informative receptionist…
Helpful and informative receptionist and practitioner.
Helpful staff
Helpful staff. Everything was clearly explained. The staff were very professional.
Friendly
Friendly, welcoming and helpful in a clean and tidy no pressure environment.
A very positive discussion about my hearing needs.
Very professional and friendly
Very professional and friendly. Makes one feel they really care about you as a person and not just someone deaf.
I feel I could pop in with any query and have a lovely greeting and sound advice
Friendly and patient staff
Friendly and patient staff. Good communications regarding the upcoming appointment
The personal service in your home is…
The personal service in your home is second to none the staff have been very professional friendly and polite
Friendly professional service.
Friendly professional service.
Careful explanation of the earwax removal process and suggestions for aftercare.
Great asset to Halifax
Receptionist very welcoming, offered cup of coffee, nice reception area. Chloe, technician very interested in you as a person, explained everything clearly, not painful, very thorough, already booked next appointment
Excellent Service
Everything about my visit to Hidden Hearing in Halifax was great. I was quite apprehensive about my visit, as I’d not had ear wax cleaned by this process before. However I was soon put at my ease by the staff and found the experience pleasant. The colleague who carried out the process explained clearly what was involved, kept me informed throughout the procedure, and showed me the result afterward.
Wax removal appointment review
Lovely relaxed feel about my appointment at Hidden Hearing, Halifax, greeted at the door, shown straight in, everything explained clearly and thoroughly, enjoyed seeing the video of my ear, cleaning procedure was very straightforward and pain free, what more can I say, if I need to, I’d definitely go there again.
Annual hearing test
Staff very professional. Explained clearly the update on my hearing test. Friendly staff. Premises immaculate. Very satisfied customer.
Excellent personal service.
From the initial phone call , everything was explained in a very clear way.Excellent advice was given as to how to prepare for the appointment.The procedure was carried out in a very professional,caring way.
I would highly recommend this practice.
Would recommend Hidden Hearing in…
Would recommend Hidden Hearing in Halifax. The audiologist was very patient and there was no hard sell.
Professional and a good bloke.
Professional Company
On arrival I was met by a friendly receptionist who offered me tea to coffee.
The examination by the audiometrist was thorough and all explanations before and after the test were clear.
All sorted and hearing aids provided…
All sorted and hearing aids provided within the hour
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